CarComplaints.com Notes: How many transmission complaints can a new vehicle really receive? You'd be surprised. Unless you're a 2015 Cherokee owner, then I bet you're not surprised at all.
10.0
really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
16,382 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2015 Jeep Cherokee Limited has a parking brake issue. My parking brake will not disengage, the car will not move forward or back, the warning lights are lit up on the dashboard. My Jeep is inoperable due to this issue. This has happened before in parking lots, etc but I was always able to pull over and disengage. That is NOT the case this time as had the car towed to the Jeep Dealership and diagnosed as the parking Brake Module is faulty, the part is back oprdered for months and will cost over $1700 to repair.
My 2015 Jeep haslocked up on me twice now. The power brake system comes on automatic and I cannot accelerate. The first time it happened it about threw me into the windshield. This second time it jerked me forward. It has been in the dealership once to fix the problem. Now it has done it again. The warning lights come on the dash as power brake system malfunction, check engine soon, do not engage and put vehicle in park and several other warnings.
My alternator went out and was replaced and while in doing they said my gear shifter broke and when they tried to replace it that the new one broke too. My parking brake and check engine light are now on and they are not sure why.
Parking brake locked and would not release. Issue occurred while driving - luckily at low speed (apx 5mph) while in parking lot. Could not move vehicle since parking brake would not release. Impeded traffic in aisle. I am concerned that this could have happened while driving on surface streets or highway. If so, this would have created a very dangerous situation since the vehicle immediately came to an uncontrolled stop and was immobilized. Could not locate any sort of manual override for releasing brake. Had to have vehicle towed. There were no previous issues with parking brake. Cycled power/start several time to try and reset. No changes. Disconnected battery for 5 minutes to try and reset. No changes. Warning lights/messages included: service parking brake, 4wd system unavailable, start/stop unavailable, brake warning light, abs light, and possibly others. The vehicle is currently at dealership waiting repair (estimated to begin service week of 5/22/23, Nyle Maxwell CDJR, Taylor, TX)
- Hutto, TX, USA
Search CarComplaints.com for these popular complaint phrases...
The contact owns a 2015 Jeep Cherokee. The contact stated that while operating the vehicle it displayed a message stating -??Service Parking Brake-??. After stopping the vehicle and placing it in parking, the parking brake engaged itself and would not release, rendering the vehicle undrivable. The vehicle was towed to the local dealer who diagnosed that the electronic parking brake had malfunctioned due to water contamination. All recalls have been performed and are up to date. The failure mileage was approximately 120,000
Water fills up in the spare tire component which corroded the emergency brake box. I took it to the local Sunoco to fix they contacted Chrysler and was told to give the car back to me as is I should have it fixed by the dealership. My car is currently at a dealership and they-??re telling me I have to pay $1600 for the repair. But if you Google this is a common problem with this vehicle.
The emergency brake engages on its own. In the past i have been able to release it after it "auto engages", sometimes taking more than 1 attempt. I stopped at a gas station last week. When I started my car to leave, the emergency brake auto engaged itself and would not release. Error message on screen read "service park brake". I called the local service department of chrystler/dodge/jeep dealership. Followed their directions to release the brake. However it would not release still. The incident left me and 2 children stranded for 2 hours. I had my vehicled towed to the dealership. Currently still awaiting resolution.
In June 2022, my electronic parking brake engaged and would not unlock. On the dash, the Parking Brake light, the Brake light and the Stop/Start light were all illuminated. I was unable to drive the vehicle. I had to have AAA tow it to the dealer to find out what was wrong with it. The dealer I took it to had to install a new Parking brake module and rewire 32 pins on the new connector. They informed me that there was corrosion on the unit and did not find any water in the compartment area. My vehicle is a 2015 Jeep Cherokee and at the time of the repair it only had 40,649 miles on it. I had to pay right at $1,200 for this repair and I feel I should be reimbursed from the manufacturer since the vehicle was only 7 years old and has low miles. This will happen again if they don't come up with a fix for it.
Went for service and they stated my EPB is not engaging properly, they could tell water was in the spare tire well at some point....I bought this car in 2019 & was never told of this possible problem This incident obviously happened before the date of this complaint, but I was not aware until service technician told me on 2/21/2023 "Power going to Park Brake Module---No power out" Thank you for your time
Electric Parking Brake on my 2015 Jeep Cherokee Limited V6 has malfunction. Water has leaked into the car, creating standing water that affected the EPB module and is now inoperable. I cannot release the parking brake and the car cannot be driven. This happened while I drove to my mail box. I was luckily close to home but this is a serious safety risk. The brake cannot be released to even have it towed, even after several attempts of different methods to release. I cannot get the part to fix the problem as it is on back order with no ETA.
Electric Park Brake (EPB) light came on while parked. Parking brake actuator would not contract. Vehicle now can-??t be driven as the parking brake is engaged. Found the part from a dealership and when I went to replace it, the parking brake actuator was flooded with what looked like brake fluid. New $130+ OEM part was installed and fixed the issue. Approximately 6 months later, the same issue occurred with the new OEM part. I have seen people say this issue has happened while driving. I-??ve heard of dozens of complaints of this part already. When will this become a recall? It seems to me that it should have already been addressed since this vehicle has been around nearly 9 years.
I was making a left turn onto the southbound roadway which which consists of six Lanes. I was getting up to approximately 35 mph when the parking symbol light came on and the screen was showing service parking brake and service transmission. I was still in Drive when the car started coasting and when I stepped on the gas, all it did was revved. I had to Coast into the left turning lane and came to a stop as I tried to put it in park I could hear a whirring noise coming from under the dash as if the parking break button was pressed. I could not get it out of Drive and I tried putting it in neutral then back to drive then into neutral but could not get the car to move. Finally was able to get it into park and I shut the car off. After about 10 minutes I started the car up and the dash showed nothing I put it into drive and it kicked into gear and as I accelerated it was feeling like I couldn't get out of second. Then the brake light came on the p in a circle with an exclamation mark came on, ABS light came on, skid light came on., check engine light came on, and the screen flashing back and forth between service parking brake and service transmission. I was able to make it 2 miles to work at very slow speed and put it in park and turned it off. There was more rollback than normal when put in park so I put a chuck under the wheel so it wouldn't roll. Approximately an hour later I took it up to Tire Plus to see what was wrong. Upon picking it up they told me that I had to take to a dealer. The following codes are; u0418, u04828, u1412, p1720, u0420, uc003, u0415. When I went to pick the car up some hours later it started right up like normal and halfway home which is approximately 3miles, everything lit up again this time the engine sounded rough and again I had to Coast to the right side of the road shut it off wait 10 minutes, start it up and I was able to get it home, where it's been since. I'm very concerned for my safety. From Reading, alot of others are as well.
Vehicle Parking brake randomly engages. Warning lights and "Service Parking Brake" Brings vehicle to stop, can not get brake to disengage. Repair garage inspected vehicle. Water intrusion in parking brake module. Confirmed myself of water in module area. Referred to a Jeep Dealership- along with TSB#08-060.16. Towed to dealer. Dealership is avoiding repair. Told battery was no good, causing issue. Battery was less than year old. Battery brought back for warranty. Battery functioning at 98%- no issue. Return to dealership- still told battery could be issue, could not produce tech readout off a battery test. Refuse to look at root cause. Will no acknowledge TSB provided.
Parking brake was randomly engaging. Currently engaged will not release. Mechanic ID issue. WATER INTRUSION in parking break module. Claims it-??s a known issue but no recalls have been issued. Parts may be delayed 2 months.
I experienced an Emergency Parking Brake malfunction while car was moving. Car suddenly had the message "Service Parking Brake" while driving on the highway. Check engine, barking brake, and traction control lights all came on. Pulled off the highway to a shopping center and when putting the car in park, car was stuck in the middle of the road in park unable to change gears. Car was able to be disengaged only by overriding the gear in order to be moved to a safe location, but remained otherwise in Park with the same "Service Parking Brake" message. Dealer has mentioned that the brake module was corroded or shorted and the entire system needed to be replaced along with complete disassembly of shifting mechanism.
UNKNOWN I had to jump my vehicle due to battery dying out. Once jumped, I received a warning that my electrical emergency park brake malfunctioned. I had trouble shifting gears if I could get them to shift at all. I could hear and feel grinding beneath the jeep. Looking deeper into this it was discovered that there is a vehicle investigation (pending potential recall) on water leaking inside the vehicle to be causing corrosion leading to the E Break module to fail in my specific model. I eventually got the vehicle towed to the dealership. Their service department claimed I may have spilled drinks into my module. I do not buy drinks or carry any in my vehicle cupholders (which are placed by design right behind the gear shift module). Nothing was spilled, the damage is consistent with the common issue pending investigation #PE22009. I am currently awaiting a complete transmission replacement due to the defect.
I have a 2015 Jeep Cherokee Trailhawk. It has been in the shop many times due to poor manufacturing and recalls. Prior to me purchasing the vehicle in May 2020, it was involved with a recall for a water leak and powerlift gate short due to water damage. It has leaked water into the hatch/ trunk area since I purchased it. I have spoken with 2 dealerships about the issue. The most recent was November 1, 2022 when it was left with Rockwall Chrysler. My issue is that the Electronic Parking Brake Module was damaged to due heavy rain and the continued leak. On October 30, 2022, we were trying to leave in the cherokee and the Service Brake warning light was on as well as service shifter. The vehicle was stuck due to a malfunctioning parking brake. After multiple attempts, the brake disengaged and I continued to work. October 31, when I started the vehicle the following warning/ service lights were on and remains on: Service Brake Light (2 different lights) ACC/FCW not available / service Auto start/ stop unavailable/service Airbag warning light (went off 11/3/22) 4WD Unavailable/service On my drive home from work, the electronic parking brake engaged while I was turning across traffic and I almost was hit by a large delivery truck. Once I managed to get the vehicle to drive, it happened again on the highway service road and I was very close to being rear ended by an 18 wheeler that was driving behind me. The dealership did no repairs due to the $575 charge I cannot pay to diagnose and do a leak test. I explained this was involved with a recall and they basically told me it was fixed in with Canada or Ohio and I needed to return to that dealer (I live in TX). Which is not possible because the vehicle is sitting in my drive way and will not move due to the brake being stuck on. I picked the unrepaired vehicle up on 11/3/22 and was advised its best to get rid of as soon as possible. The problem is that I owe roughly $13,000 on the jeep. I cant afford this and a rental
A D V E R T I S E M E N T S
- Estero, FL, USA