CarComplaints.com Notes: How many transmission complaints can a new vehicle really receive? You'd be surprised. Unless you're a 2015 Cherokee owner, then I bet you're not surprised at all.

10.0

really awful
Crashes / Fires:
8 / 12
Injuries / Deaths:
5 / 0
Average Mileage:
29,374 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Jeep Cherokee electrical problems

electrical problem

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2015 Jeep Cherokee Owner Comments (Page 5 of 14)

« Read the previous 20 complaints

problem #194

Jul 022021

Cherokee

  • miles

A D V E R T I S E M E N T S

while I was driving a was coming to a complete stop and the jeep stalled on me and said a quick message on the dash about shifting i tried to start it again and it took a second to kick over. Its done this twice today and has been doing it at least once a day. This is a serious problem especially if I happen to be on the highway or going threw an intersection.

- Albuquerque , NM, USA

problem #193

Jun 302021

Cherokee

  • miles
While driving home from work. The rear of my vehicle made a sudden shifting forward / jarring effect. Soon after that a notification came up saying "4WD unavailable and a ding lighting saying to service 4WD. Then all went away. My boyfriend called dealership and explained to our service advisor @ New Carlisle CDJR dealer the situation and told us to bring it in today. While driving there the 4WD indicator to service came back on and that 4WD was unavailable again. But at the dealer he could not pull it up on computer. After reminding him of the jarring effect, he decided to test drive it. As soon as a pulled out he knew something was wrong. They put it up on a lift and found the rear differential housing was CRACKED all the way around. I was lucky to be able to get it there without incident! I wonder how many other jeeps are getting ready to explode the rear end like mine and others I have read about! Hopefully FCA will release a recall on this life threatening issue that could cause a fatality!

- Springfield, OH, USA

problem #192

Jun 032021

Cherokee

  • miles
When I go to pull out of a street The car just stop. I have my feet on the gas but it will not move, once I am in the street and also while in traffic it will not move even when foot on the gas I tried to explain to them at the car dealer where I took it. But I was charged 600 bucks for something else I guess this car is dangerous very dangerous I done almost had so many near missed accidents with this vehicle.

- Ewing , NJ, USA

problem #191

Apr 202021

Cherokee

  • 151,000 miles

A D V E R T I S E M E N T S

Service shifter error- warning light appears. All of the gear lights are lit simultaneously. They won't turn off until I restart the Jeep (2015 Cherokee) only to start a short time later. This happens when the car is in motion and has occurred on streets.

- Clinton, MD, USA

problem #190

Apr 052021

Cherokee

  • 46,000 miles
I was driving and the Jeep died on the road. This happened 2 days (April 4 & 5th, 2021) in a row. No warning lights. I had to remove the key and open the door to reset the system and then it finally restarted. Tires plus reports no codes when diagnosing. Waiting to hear from Jeep.

- Jacksonville Beach, FL, USA

problem #189

Feb 272021

Cherokee

  • 99,000 miles
My car jumps forward while driving and reversing. Recently backing out of my driveway my car jumped and I hit my mailbox. The jumping is a big jump forward that the car feels like I hit something everytime. It jumps typically every other day while driving.

- Oklahoma City, OK, USA

problem #188

Mar 162021

Cherokee

  • 63,000 miles

A D V E R T I S E M E N T S

The vehicle stalls and looses power. Thumping in certain gears. Stalls and then jerks forward. Sometimes does not want to pick up speed even when hitting gas. This happens mostly on city streets. Rides smooth when on highway going high speeds. At low speeds jerks and stalls. Also gas tank light keeps coming on no one is able to fix it figure out what's wrong.

- Richmond, VA, USA

problem #187

Jul 312015

Cherokee

  • 11 miles
Air bag light continues to pop up every few months. The Jeep has had this problem since I first purchased it in 2015.

- Viera, FL, USA

problem #186

Jan 192021

Cherokee

  • 130,000 miles
The contact owns a 2015 Jeep Cherokee. The contact stated that the vehicle was previously repaired under NHTSA campaign number: 15V826000 (electrical system, structure) at antioch Chrysler Dodge Jeep Ram (105 il-173, antioch, il 60002) however, the water shield that was replaced for the liftgate module, melted and damaged the wiring. The contact stated that his son notified him that the liftgate stopped working. The vehicle was taken to antioch Chrysler Dodge Jeep Ram (105 il-173, antioch, il 60002) and ray Chrysler Dodge Jeep Ram (23 us-12, fox lake, il 60020) where the dealers informed the contact that they would notify the manufacturer of the failure. The contact stated that the manufacturer sent out a third-party inspector to inspect the failure. The manufacturer mailed the contact a letter that informed him that from the inspection, there was no manufacture defect found, and no assistance was offered. The failure mileage was 130,000.

- Antioch, IL, USA

problem #185

Mar 152021

Cherokee

  • miles
The Jeep Cherokee sport has a problem with the parking brake. I have a 2015 and says no recall but there should be a recall. It gets stuck on neutral in the middle of the road when I am pulling out of a parking space. There are multiple problems with this vehicle. I've taken it to three different people and no one knows what is wrong. The car turns off in the middle of the road while I am driving with the kids in the car! this is a major safety issue!!!!

- Plano, TX, USA

problem #184

Mar 012020

Cherokee

  • 122,833 miles

A D V E R T I S E M E N T S

The contact owns a 2015 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated. The service shifter message was displayed on the instrument panel. The contact pulled over, turned off and restarted the vehicle, and the error message disappeared. The contact stated that the failure persisted. The vehicle was taken to champion Chrysler Jeep Dodge Ram of lansing (6525 w saginaw hwy, lansing, mi 48917) to be diagnosed however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 122,833.

- Lansing, MI, USA

problem #183

Jan 012020

Cherokee

  • 89,000 miles
I bought my 2015 Jeep Cherokee about a year ago and less than a month later I was already noticing that the headlights would dim as soon as I would use my turn signal. This continued for about a month until I noticed that the headlights were noticeably dim on both sides. I needed to get out of my car several times to make sure the headlights were even on. Whenever I am driving in a low light area at night it is incredibly dangerous. Something needs to be done about this because this is clearly a defect.

- San Jose, CA, USA

problem #182

Mar 042021

Cherokee

  • 62,904 miles
For the past three weeks the car has been showing transmission problems but until recently the transmission remained in neutral and filed to shift to another gear. It makes a loud clang sound when shifting gears and automatically shuts down after. The parking brake wouldn't disengage, a message saying "service parking brake" appears on screen. When accelerating the car does not respond normally. There was another message showing "tranmission service" when the car was on park and the car unexpectedly shift to neutral and made a loud roar round jerking forward.

- Tampa, FL, USA

problem #181

Mar 012021

Cherokee

  • 57,000 miles
In the last 3 weeks I start my 2015 Jeep Cherokee as usual, shortly after driving when trying to accelerate from a stop the battery light comes on and the dash says cannot switch gears unless in park. The car then stalls and I have to shift into park and restart, the scary issue is that I am sometimes stuck and cant move until I can restart the vehicle. There is only 57,000 miles on this vehicle.

- Chicago, IL, USA

problem #180

Jul 012020

Cherokee

  • 30 miles
I frequently get a warning light and screen that says 'automatic start stop is unavailable'... this is usually as I'm driving not even when the vehicle is stopped. Random and usually every time I'm driving it happens at least once

- Spokane, WA, USA

problem #179

Jan 262021

Cherokee

  • 71,500 miles
I drove 365 highway miles, the last 20 of which were on winding uphill mountain roads, stopping at my mountain cabin, with no issues. Parked, with engine off, to shovel snow allowing access to steep snow-covered driveway. Upon completion and restarting my vehicle, I attempted to enter 4WD low to proceed down the driveway. Would not enter low, displaying "4WD not available'. repeated attempts were unsuccessful, with additional errors displaying: "service engine', "service shifter', "service P brake". decided to attempt driving in 4WD (only); vehicle would not shift out of neutral. Shifter was physically locked in position. Kept fussing, while all error messages being displayed alternately. It eventually couple be shifted (with normal effort); unfortunately it was now reverse not drive (which I needed). Upon attempting to shift to drive, it stuck in neutral on its way to drive. Again locked in place. Eventually unlocked and could be shifted; but was now wary of descending the driveway and decided to drive it a bit to test. It seemed as though it might be unlocking after a timeout period, so start a stopwatch on my phone. Eventually determine that the transmission was timing out after 4:30, and could be shifted, with all shifts being very hard and loud. Finally got it in drive and drove the ~3 mile loop of plowed, but still snowy and sloppy roadway; on this test drive, with all messages still on and alternating, it became clear I had only rear wheel drive and was in a single gear speed, allowing only slow starting and poor stopping, with speeds of 20 mph per 1,000 RPM. After a few wifi calls from my driveway to neighbors and my Jeep dealer's service manager; decided to return to town for repairs. Each passage thru neutral locking the transmission for 4:30, and all shift into either gear, extremely "hard"

- Chico, CA, USA

problem #178

Jan 222021

Cherokee

  • 26,000 miles
Auto start/stop system engages while parking. Dash board brightens or dims at random

- Utica, NY, USA

problem #177

Jan 072021

Cherokee

  • 67,000 miles
Four times within the past two weeks the vehicle has shut off. Twice while turning into a busy intersection and twice while driving down the road. The vehicle instantly stalls and entire dashboard warning lights come on. Car takes 5-20 min to restart. There's no burning smell or sputtering/stalling when car shuts off. It is dangerous and almost was involved in accidents when stalling turning into a busy intersection.

- Von Ormy, TX, USA

problem #176

Nov 122020

Cherokee

  • 85,000 miles
While driving the service shifter message displayed on the dash and the shifter had red light light up for park reverse neutral drive and manual. Upon more research many people have complained about this issue and having to have the entire shifter assembly and wiring harness replaced

- Fort Lee, VA, USA

problem #175

Oct 282020

Cherokee

  • 88,000 miles
When starting my car it did not want to start and then it did and all this happened, check engine light came on, service transmission light 4WD temporally unavailable, service park brake, and it would not go into gear. At auto zone the code stated watchdog performance

- Chesapeake, VA, USA

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