CarComplaints.com Notes: How many transmission complaints can a new vehicle really receive? You'd be surprised. Unless you're a 2015 Cherokee owner, then I bet you're not surprised at all.
10.0
really awful
Crashes / Fires:
7 / 5
Injuries / Deaths:
2 / 0
Average Mileage:
27,305 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Car will shut down on the free way. Car will go 65 MPH and suddenly give out. The car will be on but the engine will be off. Car will turn off anywhere at any time. I bought a new PCM and issue is still occurring. Car is in great condition but won-??t start properly and feel scared for my life when I have to drive it.
A few months after i got the car, a bump feels at first gear before 2nd gear starts, its been doint it till today, a vibration started a year ago, it hasn't gone away, power steering went out year and a half ago or so, its electrical so i had to change the whole part, went car is turned off you can hear the vibration sound for a second, some mechanics say the motor mounts are worn out, who kmows. For 2015 to have theese problems? I have older cars and dont have these problems, wonder what these can be. Guess just bad car and still paying it, good thing its still runs, just hoping not to break the road.
Vehicle was parked at 10pm. Vehicle ignition was off. Vehicle was locked. Nothing left on. No one returned to the car for annything. Approximately 3 and half hours later, electrical fire started inside the drivers side rear quarter panel under the taillight (on the body, not the taillight on the lift gate). By the time the car alarm was heard, the fire was spreading from the panel into the rest rear of the vehicle. Fire department arrived and extinguished the fire.
UNKNOWN I had to jump my vehicle due to battery dying out. Once jumped, I received a warning that my electrical emergency park brake malfunctioned. I had trouble shifting gears if I could get them to shift at all. I could hear and feel grinding beneath the jeep. Looking deeper into this it was discovered that there is a vehicle investigation (pending potential recall) on water leaking inside the vehicle to be causing corrosion leading to the E Break module to fail in my specific model. I eventually got the vehicle towed to the dealership. Their service department claimed I may have spilled drinks into my module. I do not buy drinks or carry any in my vehicle cupholders (which are placed by design right behind the gear shift module). Nothing was spilled, the damage is consistent with the common issue pending investigation #PE22009. I am currently awaiting a complete transmission replacement due to the defect.
I am not completely certain which of the above selected items is the cause of my vehicle malady, though I have been instructed by a mechanic that it could be the drive train maybe (I could be misremembering). At any rate, the vehicle stalls at random intervals, without advance notification of a problem. No warning light or sound is produced until the moment it stalls at which time a warning sound without accompanying light is produced. The vehicle will stall regardless of whether or not it has been pre-heated, despite the season/weather, and has stalled while I was in the midst of turning left against oncoming traffic with my SON in the car! The vehicle replicated this behavior during a mechanic-€™s test drive following a break line repair. He indicated it may be the above mentioned issue. All information can be provided upon request. I have researched this issue and have found it to be fairly prevalent among owners of this specific vehicle. If stalling while making a left turn against oncoming traffic (when an opportunity presents itself) does not present a significant safety hazard and/or concern then perhaps I-€™m more confused than I had previously thought. What happens when someone stalls on a train track or on the interstate? In addition to the afore mentioned concerns, something with electrical component is defective. It wasn-€™t long after the earlier mentioned complications began that my interior lights began dimming and brightening independently and my redio screen stopped listing song, program, podcast, radio station, information etc. Thank you for your consideration.
Was driving home for lunch and stopped at traffic light. Parking brake self-engaged and would not release. I could not move the car in either direction. Repeated attempted to get parking brake to release by pushing/pulling on switch. Finally turned off car (sitting in moving traffic) and when I restarted the brake released. Was able to get car home and parked. Called my regular mechanic and got it in yesterday, but again brake wouldn't release (it had not been set) without turning car off and on. When my repair shop took the components apart, it revealed that water had leaked down into the computer system that controls the parking brakes (had various flashing lights on dash -- odometer/stop/start signal, etc.) and damaged the circuitry. The repair shop called to explain this problem and noted that NHTSA had begun and investigation into this problem in July and had about 80 cases under investigation at that time -- apparently a body-weld issue causing leak into that component. Prior to this locking up, a service parking brake light had come on intermittently for a couple of days. My wife and I were both at risk and just fortunate this didn't lock up while on the interstate which we drive regularly. Have called local Jeep dealer where we bought it and they claim they have heard nothing about this and the earliest we can get in is 10/18. Our mechanic has temporarily disabled the parking brake (both electronically and mechanically) so that the vehicle is drivable, but said he wouldn't advise driving on it very long this way, due to the other warning components that are now compromised.
I am not sure if it is my PTU system but my vehicle shuts off when I am at a stop or idling. It is very unsafe to drive and could cause collision. I took it to a local shop and the owner said the scanner read nothing! Something is wrong if my car continues to completely shut off while in drive.
I have had issues with the front end (wheels/suspension/drive train) doing a severe wobble, which has gotten worse over the years, since mid 2016. It started when my Jeep only had approximately 45,000 miles on it. It is worse when I am going at speeds of 55 mph and over, when in a curve and when hitting a bump/pothole. It is so bad at times that it feels as though the front end of the car is going to come off. This is a hazard when driving and I am concerned that eventually myself or someone else is going to get seriously injured or worse. I have told the dealership service departments, that I have been to over the years, about it and they can never seem to recreate the issue nor find any problems. One of these individuals went as far as to say, "it is supposed to do that, that is how it corrects itself" (which I do not believe for a minute).
3g sprint went away in the middle of January this year 2022..So did the uconnect 911 safety button, which means when a emergency happens there is NO way to get help now..jeep/uconnect has NO update NO fix to the problem..this is a safety issue in my opinion.. also the app does not work and you can not remote start, lock or unlock your car which also could be a safety issue in a bad situation.. I have contacted jeep FCA and unconnect and they dont seen to care..buy a new car they said..
Service shifter light is on all the time. Not sure why or what is happening. There is a notification on the dash that just says "service shifter' and all the lights are red by the gear shifter.
The Transmission is making a grinding noise when I attempt to shift it. It will not go into any gear. This happened without any incidents. I was attempting to start it from inside my garage to leave.
Purchased 2015 Jeep Cherokee Latitude Dec 1, 2020 & Sept 2021 discovered something wrong with transmission, mechanic researched jeep & said previously there was a RECALL- TCM- transfer case reflash module, dealership/ manufacturer will not response to my calls to help with this problem.
When I go to pull out of a street The car just stop. I have my feet on the gas but it will not move, once I am in the street and also while in traffic it will not move even when foot on the gas I tried to explain to them at the car dealer where I took it. But I was charged 600 bucks for something else I guess this car is dangerous very dangerous I done almost had so many near missed accidents with this vehicle.
A D V E R T I S E M E N T S
- Santa Barbara, CA, USA