Randomly an audible alarm sounds and the dash indicates "Service Shifter" while the digital dashboard indicators do not allow to navigate away from that notice, and all of the lights on the transmission indicators illuminate. I called the dealer and they said they were aware of issues with that, but no recall exists. I Googled the "Service Shifter" and my model vehicle and apparently it's a larger problem than the Dealer indicated on the phone. I was advised to turn the vehicle off, open the door, close the door, and restart the vehicle. The error cleared but later intermittently reappears.

- Ketchikan, AK, USA

Our 2015 Jeep Cherokee Trailhawk is being recalled for transmission and power lift gate. These parts cannot be fixed because the parts are not avaiable. Also they updated the navigation and UCONNECT and vehicles 2015-2018 are not eligible for the update. They changed from 3G to 4G. And our Jeep is not qualified. We went to another car dealer and were told because of the recalls which they have many on their lot, we were offered only 7000 dollars for trade. Because of the recalls, we need to get another vehicle.

- Pine Grove, PA, USA

The service shifter light came on and there is an issue with that with Jeep cars.

- Sumter, SC, USA

It has multiple errors on the vehicle. What the dealership did find was a short circuit on the PTU (power transfer unit module). When the PTU short circuited it took out the DTCM (drivetrain control module).and it needs to replace.

- Germantown , MD, USA

On 2 different occasions in the past three weeks, the vehicle has stalled while driving. The instrument panel flashed a Parking Brake Warning each time and then the warning went off. The instrument panel also flashed a transmission warning twice. Each time were driving in traffic when the car just shut off. We took it to the local dealership, they reset the transmission and sent the car home. The car did the same thing 3 more times since the "fix". It has since been towed back to the dealership for repairs.

- Winston Salem, NC, USA

The recall on my vehicle has still not been remedied, nor have I received any information in regards to this recall outside of news coverage and my own checking.

- Plantsville, CT, USA

The following NHTSA Recall Number23V-338 was issued on May 11, 2023 and has not yet been resolved. The manufacturer is stating that parts are not available. It is pertinent that the manufacturer be pressured to provide the final resolution to this issue immediately as the risk for fire is extremely high.

- North Riverside, IL, USA

When it rains water leaks into my cargo area filling up my spare tire well. it also soakes the insulation in the sides of vehicle. It has cause a short in the rear ligts on vehicle which I am not sure but could cause a fire or electrical failure. Has there been any recalls for such. Last occured on or about

- Red Bank, NJ, USA

I've read all of these complaints online about issues with the same situation that I'm having issues with. Everyone that owns a Jeep is having the same issue. With the service shifter light, it comes on often after 12000 miles. Being put on the vehicle in everyone's statement is the same. What is it going to take for someone to look within this issue" To see why our service shifter light keeps coming on. After so many miles, I have had this issue serviced in the last three years 3 times. Why isn't the complaints enough for this to go into a recall status. It is unsafe for us to keep driving our families around in these vehicles And this issue keeps coming about what if this issue starts, causing other issues within the vehicle? To shut off, while were on the road driving to our destinations. How and when what" We get a piece of mind from having to deal with this situation, Day in and Day Out. If any proof of this situation is needed to be shown, there is no pictures in my phone only proof I have is through the dealership who's had the replace it 3 times

- Saint Louis , MO, USA

Service at Jeep Cherokee dealership is telling me my PTU needs to be replaced in my 2015 Jeep Cherokee. There is a recall for the PTU on similar jeeps from 2014 to 2018, but mine is not in the recall. It seems mine should be, as a similar issue.

- Schaumburg , IL, USA

Received safety recall notice in June 2023. Signed up 6/30/2023 Ref # 85688012 to be notified of when defect for power liftgate module would be fixed. May lead to vehicle fire with the ignition on or off. Still shows remedy is not currently available. Thought it would be corrected by the end of July. This problem has not been addressed in a timely matter.

- Alhambra, IL, USA

I am complaining regarding an unresolved recall issue. Its been since May 2023, initial publication said it would be resolved by the end of the 2nd quarter now they are not saying when it will be resolved.

- Jacksonville, FL, USA

On August 11th, 2023, at approximately 12:50 pm, I drove my 2015 Jeep Cherokee into my houses-?? garage and parked. I went inside my house to meet an air conditioning repairman. No sooner than a minute or two had passed that I immediately heard noises coming from my garage.The noises sounded like mechanical in nature. It almost sounded like a washing machine agitating. I opened my side door of the garage and saw a plum of grey smoke billowing from the engine-??s hood. Then I saw what looked like sparks and very small flames coming from underneath the front engine. Within a split second, I got into my car and turned on the ignition. I saw no lights on the dashboard indicating that I had a problem. I proceeded to pull the car out of the driveway (the garage door was already up) and exited the car as quickly as I could. Within seconds the flame grew larger. I then called 911 while waiting on the front lawn. I had 2 dogs inside the that I considered were safe. The police came first and then two fire trucks. By that point, the Jeep was completed engulfed in flames including the tires.The fire started in the front of the vehicle and worked its way back. The firemen distinguished the fire which took about 30 minutes from beginning to end. The heat from the fire melted the siding over my two car garage (garage is attached to the house) as well as the siding to right hand side of the home. Glass and debris began to catch fire and pop and spit into the yard. Let me just say that I-??m a breast cancer survivor still going through treatment and was at home alone at the time when this happened as my husband was out of town. I-??m not in 100% back to my old shelf. I-??m absolutely in shock and devastated over the loss of the car. And I-??m in more shock to think what would have happened if I hadn-??t had the foresight to pull the car out of the driveway. I-??m simply devastated.

- Duncansville, PA, USA

The contact owns a 2015 Jeep Cherokee. The contacted stated that while refueling, he became aware of smoke underneath the hood. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 100,000.

- Georgetown, TX, USA

While we were driving to the store, the front sunroof popped and then exploded. Glass shards fell onto my husband and myself and the loud bang sounded like a gun.

- Glen Allen , VA, USA

My 2015 Jeep haslocked up on me twice now. The power brake system comes on automatic and I cannot accelerate. The first time it happened it about threw me into the windshield. This second time it jerked me forward. It has been in the dealership once to fix the problem. Now it has done it again. The warning lights come on the dash as power brake system malfunction, check engine soon, do not engage and put vehicle in park and several other warnings.

- Leesburg , FL, USA

I received a recall notice from JEEP for "2.4L In-use NOx - catalyst efficiency". When I call the number provided (847) 649-6660, they tell me they don't have the part in stock and to call back in 3 weeks. After months of this repeated process I called JEEP's main customer service number and they basically told me too bad and gave me a bunch of different numbers to call but all of them tell me there's nothing they can do and its possible that I can go to another state or that they might be able to get the parts by December at one of the Illinois locations. I can't make a scheduled appointment or be put on a wait list. These Jeep dealerships are purposely putting people in safety risk because they don't make money doing the recall and are getting away with it by saying "we don't have the parts, call back in a month" knowing people will get frustrated and never get it done.

- Park Ridge, IL, USA

My alternator went out and was replaced and while in doing they said my gear shifter broke and when they tried to replace it that the new one broke too. My parking brake and check engine light are now on and they are not sure why.

- Adrian, MI, USA

The vehicle lift gate gets stuck, and will not open or close properly via the button. I have to manually close it.

- Fallon , NV, USA

Car will shut down on the free way. Car will go 65 MPH and suddenly give out. The car will be on but the engine will be off. Car will turn off anywhere at any time. I bought a new PCM and issue is still occurring. Car is in great condition but won-??t start properly and feel scared for my life when I have to drive it.

- Santa Barbara, CA, USA