pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
7,360 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Jeep Cherokee fuel system problems

fuel system problem

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2016 Jeep Cherokee Owner Comments

problem #5

Nov 282016


  • 5,200 miles


Problem began with the car bucking significantly after changing gears. Then, when the car was in drive (but foot was on the brake), car would start to buck again, transmission slowed, car would not accelerate, kept bucking and lights in car dimmer. Had to keep restarting the car to get it to keep going. But, once I used the brake again, the bucking and loss of acceleration would start all over again. Dealer continues to state that the computer in the car is not registering any problems at all. Has been in the dealer 3 times over the last 3 weeks. This all happened when the vehicle is in motion, on any kind of street or highway, whenever the gear begins to cause bucking after changing.

- Bridgewater, NJ, USA

problem #4

Jul 302016


  • 25,000 miles
Purchased 2016 Jeep Cherokee brand new from susanville auto center and the car has now been in the shop 6 times and towed in the last time. It has now fried the coil and the spark plugs. It has been in for 2 wheel sensors, thermostate replacement at 1500 mile, coolant leak at 2500 and now the coil and plug issue while driving home from auburn ca over 200 miles from home car started jerking dash flickering and use over 3/4 tank of gas in 50 mile and would only go 45mph at 25K. I drive for a living an can not afford to be stranded in the middle of no where as a woman. I've contact Jeep Corp and of course no response. Dealer wont do anything either. Now to try ca lemon law and attorney general.

- Westwood, CA, USA

problem #3

Jul 202016


  • 1,600 miles
Mileage mpg is nowhere near epa sticker displayed on Jeep when purchased. Perhaps this is due to mechanical problems? (see tranny slippage report) same trip, same/similar driving conditions, no stop-and-go traffic, flat-ish highway, no wind, hot weather [I.e. less windage], should average about ~28mpg, but average is ~20mpg. Also, average mpg is dropping (I.e. was ~26mpg... then 24mpg... then 20mpg.)

- Murrieta, CA, USA

problem #2

Jun 202016


  • 2,500 miles
I was pulling into traffic after stopping at intersection car went dead no power it would not turn back on until I removed key and reinserted it then it started. I was stopped partaily in roadway

- Bastrop, LA, USA

problem #1

May 022016


  • 2,500 miles
First of all, this is a brand new vehicle. I bought it 6 weeks ago and it has less than 3000K miles. The vehicle was in motion and it shut down/ stalled out. How can a new vehicle just loose power? the dashboard told me service the transmission. The emergency brake light came on and the check engine light came on. The Jeep sat in the median of a 4 lane busy highway just running. It took an hour for roadside service to have a tow truck to come to me. My baby, puppy and I were just stranded in the middle of a bad storm. Jeep knows of this. They don't care about their consumers. Now my life is in danger with this piece of crap. Crap that costs me $26K! the tow truck driver told me I was his 4th customer today with the same problem as the others who have this exact model. Please do not buy! your life will be in jeopardy or at the hands of an unmerciful company. The dealership told me they didn't even want it back. I'm just stuck!

- Winnsboro, SC, USA

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