The vehicle at close to the end of the powertrain warranty of 5 year 60,000 miles had the transmission go out. The actual mileage was 55,733. There were no actual dashlights lights prior to the incident. Basically the vehicle would actually go into reverse. The vehicle was then taken to a repair shop for an expensive replacement. The transmission shifter was also needing replacement. Two wheel sensors also were a problem and were in need of repair.

- Parker , CO, USA

I was driving on route I79 Southbound. I had just entered I79 southbound via exit 152. I was accelerating to the speed limit of 70mph. There were no vehicles or objects within 1/4 mile of my location. At approximately 68Mph, the tire front passenger side blew out without cause or reason. As I maneuvered the vehicle over to the shoulder, the rear passenger tire blew out. Upon having the vehicle towed to the repair shop at my expense, I saw that the rim on the front passenger tire was completely destroyed. I believe this was was caused by a defect in the front passenger rim. It appears there was something wrong with the rim.

- Westover, WV, USA

Electrical system: Wiring details issued June 4, 2018 recall id 299936 NHTSA campaign #18V332000 vehicles affected 4,815,661 component affected electrical system: Wiring power train: Driveline: Differential unit details issued July 14, 2020 recall id 314017 NHTSA campaign # 20V343000 vehicles affected 67,248 component affected power train: Driveline: Differential unit wheels: Rim details issued October 13, 2017 recall id 269528 NHTSA campaign # 17V543000 vehicles affected 22,242 component affected wheels: Rim

- San Francisco, CA, USA

The contact owns a 2017 Jeep Cherokee. The contact stated the service shifter message displayed on the instrument panel. Additionally, there was water entering the vehicle at the wheel hub liner at the bolt head. The carpet was wet from water intrusion into the cabin of the vehicle. The contact stated the rain water caused the vehicle to rust. The vehicle was taken to two independent mechanics where the contact was informed that the shifter needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was contacted but, no further assistance was provided. The contact stated the failure was like service bulletin: 2301516 a. the failure mileage was 50,000.

- Bradenton, FL, USA

We were driving from tallahassee to cape canaveral Florida. As we neared gainesville the car handling became erratic. At the time we were on the interstate and traveling at normal highway speed in heavy traffic. We stopped in gainesville at a cooper dealer and they said a front tire tread had shifted. A new tire was purchased. We continued our trip and after about 1 hour the same handling problem occurred just as we got on the Florida turnpike.. the car was taken to a cooper dealer in lee Florida and we were advised that the other front tire had failed due to the same reason. Tires had about 13,00 miles on them. Another new tire was purchased. When we returned home I contacted cooper. Their first response was to see a dealer. I then received an email stating that they would have the tires picked up and sent to their factory. Another email was then received saying to see a dealer. Four cooper ultra touring tires were purchased 04/27/2018. The two front tires failed on August 29/2019. Mileage at purchase was just over 28,000 and failed at 41,000. Tires had been rotated twice.

- Tallahassee, FM, USA

Since January of 2018 I have been having constant problems internally with my Jeep. I got the Jeep in April of 2017 with 14 miles total on it. The Jeep dealership never rotated my tires when they changed my oil and told me they did rotate my tires resulting in me having to get a brand new set of 4 tires in 2018 because all the tires went completely bald (too dangerous to drive on). My first of 4 cylinders went out in January 2019 that was fixed on warranty. Second cylinder of 4 that was a different cylinder than the first went out February of 2019 the Jeep dealership gave me a good year program and made me pay a fee and they fixed all 4 cylinders. Currently in November 2019 my engine light is coming on and I do not know what the issue is now. I have talked to several Jeep dealerships that has not seen this issue on other Jeep so I really believe I got sold a poorly manufactured Jeep.

- Kansas City, MO, USA

Car has been in shop numerous time shifter service 3 times alternator engine 4 times, new tires needed at 20,000 miles etc. Stops working shuts off numerous times on highway in motion!!!

- Quincy, MA, USA

2017 Jeep Cherokee with only 37000 miles the intire front end fell out while driving causing an accident. Wheel, intire hub assembly, axle, and strut. While thankfully traveling low speeds in the city

- Springfield, OH, USA

I recently had a tire blow out while traveling a short distance. The tire had only 8000 miles on it, so I question a Firestone dealer in N.smithfield, R.I. whether the tire had a defect and was told (common reply of deniability) a pot hole caused the tire to blow. I pointed out that the damage was done on the inside wall not the outside wall and I hadn't hit any potholes driving to my daughter's house. I even asked him to come check the route I took and could see for himself the condition of the road I traveled on (he refused to do so) it is not normal for a T ire to explode with such low mileage on it. There was no damage to the rim or wheel that could of affected the life of the tire but upon inspection no damage was found. It is so easy to blame potholes for a tire that may have had a defect when it was made especially when the tire has a warrantee of 72 months from the date of purchase. I bought T he vehicle in 2017 with said tires attached

- Blackstone, MA, USA

I have not even owned my vehicle a year now. I have never had an issue with steering shaking or pulling. I went to get my tires rotated for the first time at a local dealer and they stated the all 4 of my tires had all irregular wear on them on the inside of the tires only. It was believed to be a defect from the beginning with the alignment or another steering issue that has caused such irregular wear (including the rears). Per your warranty the tires are to be rotated every 6,000 miles. I had them rotated at 7,292 miles in which when brought into do a warranty claim Jeep claims that I didn't do the routine maintenance per the warranty claim so this would not be covered. My vehicle now has over 12,000 miles on it and was also told if it was an alignment issue that this is only covered until 12,000 miles. I am very unsatisfied with my warranty and do believe this was a defect with all 4 of my tires with such irregular wear.

- Chardon, OH, USA