This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Shifter failure. All lights on shifter control panel lit (park, reverse, neutral, drive). Service Shifter message on dash cluster and message stating -??must be in park to shift gears-?? or similar. Shifter must be replaced.
With in a month of purchasing and many times after the dealership supposedly did a update to the shift shaft but always returned I turn car off have to wait and it goes away now it is staying more than usual and appearing more also with in a month my air bags had faulty wiring Thomson dodge only fixed one under driver seat bc their dx only showed one default a month after that the passengers air bag wiring went bad they refused to fix it so with in first year my passenger air bag needs to be repaired I am driving w two faulty car issues that I practically bought this is dangerous after review many complaints from other same make and model jeep owners shift shaft message and air bag message to replace
Floor shifter jumper wiring harness. Manufacturer Part Number: 68413957AA. This is a common issue with these vehicles. This happens out of nowhere and is not something that happens due to wear or old age. This should be a recall due to the safety of the driver.
Service Air Bag Light came on three different times when turning left. The third time it came on the vehicle died in the middle of an intersection and dashboard lights lit up. Took vehicle to Dealer, they said there were codes and a star case S1808000180, they tore apart center console. Did not find a problem, they test drove car and said no more codes. I picked up vehicle and after driving approx. 30 miles home, service air bag light came on again while stopped at light and car died. Car was towed to second dealer, codes popped up U0103, U11DE, U0002, U1465, C10CD. Dealer did not know how to fix. Called Jeep customer cares. Car has been out of service since May 13, 2022. Going to a third dealer on June 9, 2022.
While driving, vehicle shuts off without warning, this has happened 3 times even though the car was supposedly repaired with a new battery and a new alternator.
My Jeep Cherokee with only 43,000 started to randomly give me error messages that says "service shifter". This has happened multiple times when I am driving and all my lights on the shifter light up red and I am unable to determine what gear I am in. I have to stop driving turn my engine off and back on to get this to correct itself. In addition, one day I was driving and all of my headlights flickered and all of my dashboard lights went out for 5 seconds then came back on. My battery has died twice now recently and there was nothing left on. Due to these issues and the fact that I do not have a check engine light on, I called Jeep to see if there have been any recalls or other complaints, I was informed that there have not been. I have been doing some research online to find multiple forums where people with 2018 are having the exact same issue. This is posing a safety risk and I would like to see what steps can be taken since I am not the only one.
The other day yet again, a -??service shifter-?? error showed up on my jeeps dashboard shortly after I started to the vehicle. The error showed on the dash and all of the lights on my shifter turned solid red. This is a big safety issue and seems as if there could be some electrical or power train components malfunctioning internally in my Jeep. After turning the car of and then on again, the error did not come back on. This happens repeatedly every few months or so and is very concerning. I took it to my hero dealer and they stated they could find any faulty codes when running diagnostics and they was nothing they can do. This issue needs to be addressed with Jeep and a recalled needs to be issued immediately before this leads to serious malfunctioning while operating.
All of the lights came on on the shifter while driving and the dash warning stated there was a shifter problem. The check engine light was also illuminated. This issue put my child's safety at risk as she had to pull over on the side of the interstate not knowing if the car would continue to operate in drive. The car had previous problems that resulted in a sudden engine stall making her fear it was too risky to continue to drive. This problem is not rare, and Jeep should be required to fix it.
I have only had my car 3 years and my car is asking for a shifter service. The 4 lights turn on. My car shuts off when I drive and message said it went from drive to park and shuts off. This is a safety issue because it just shuts off when I am driving. It can cause an accident. I have let the dealer ship know of the issue. I should not have to pay for a defect. I truly believe that this a manufacture defect and I should not be responsible for the repairs. I have never had an issue with a shifter and its only been 3 years that I had my car. I only have 60,088 miles. This started about a month ago.
A message stating service shifter continues to come up and car has now started to stop/stall in the middle of driving now. Car dealership has no clue what it is and I am seeing online many others having the same issue. Very dangerous when the car just starts to stop out of nowhere even without the message not on as it can cause accidents.
Twice so far on this particular Jeep, all of the lights on the shifter light up and on the display above the steering wheel it displays the message -??Service Shifter-??. The issue will go away once the Jeep is shut off and turned back on. I have researched this online and a ton of people are having the same exact issue with low mileage. This needs resolved ASAP. I would hate to see what happens if we-??re driving or to get left stranded somewhere.
All lights on shifter console light up red and light which says "Service Shifter" shows up on dash. Reviews of this problem online is showing it to be a common problem.
Made a right turn onto a street and heard a single ding(the same ding it makes if seatbelt is off) then the car turned off, the red battery light briefly came on and then turned off. I rolled out of traffics way onto the shoulder and placed my car in park and tried to restart it. Car would not restart initially. After 3 tries the vehicle restarted and I was able to make it back onto the road. - the engine shut off and the power steering went out. these are available for inspection upon request. -The vehicle stalled in the middle of traffic so not only my safety but the safety of other drivers was at risk as my vehicle was turning a corner and not able to accelerate as other drivers came up behind me causing them to swerve. -the problem has not been reproduced or confirmed by a dealer or independent service center however my wife and I have experience the same issue at two different times. -The vehicle has been inspected by the dealership where the vehicle was purchased brand new and they were not able to provide an answer to the problem. -There were no warning lamps or other symptoms prior to the failure.
A D V E R T I S E M E N T S
- Newnan, GA, USA