This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Jeep Cherokee. The contact stated that while stopped at a red light and upon taking her foot off of the brake pedal, a message appeared on the instrument panel that stated "shift to park or neutral plus brake plus select a gear". No warning lights were illuminated. The contact was forced to restart the vehicle in order to continue driving. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 80,899.
The contact owns a 2018 Jeep Cherokee. The contact stated while driving 45 MPH, the contact smelled a burning odor. There were no warning lights illuminated. The contact took the vehicle to an independent mechanic who diagnosed the vehicle with oil filter housing cooler unit failure. The vehicle was repaired by a mobile independent mechanic with a part that the contact had purchased on Amazon. The contact stated that recently the vehicle was taken for maintenance, and the vehicle was diagnosed with oil filter housing cooler unit failure. The vehicle was not repaired for the most recent failure. The dealer was not made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 122,000.
- Newport News, VA, USA
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- Henderson, NV, USA