CarComplaints.com Notes: The 2019 Cherokee is racking up engine complaints for suddenly shutting down while driving. But the problem could possibly be related to the increasingly defective 9-speed transmission which suffers from hard shifts, lurching problems, and a wiring harness defect that can cause sudden shutdowns or an unexpected shift into neutral.
Took this brand new vehicle to dealer to get repaired. Explained that cruise does NOT work when going downhill. Actually accelerates. Dealer knows there is a problem but blames engineering. No fix. Says it is a common problem with Jeep Cherokee. Chrysler wants to blame driver ability. Shouldn't use cruise when going downhill!!!!!! WHY wasn't I told this when purchasing the vehicle???????
A D V E R T I S E M E N T S
Took this brand new vehicle to dealer to get repaired. Explained that cruise does NOT work when going downhill. Actually accelerates. Dealer knows there is a problem but blames engineering. No fix. Says it is a common problem with Jeep Cherokee. Chrysler wants to blame driver ability. Shouldn't use cruise when going downhill!!!!!! WHY wasn't I told this when purchasing the vehicle???????
- Una W., Henry, US