CarComplaints.com Notes: The 2019 Cherokee is racking up engine complaints for suddenly shutting down while driving. But the problem could possibly be related to the increasingly defective 9-speed transmission which suffers from hard shifts, lurching problems, and a wiring harness defect that can cause sudden shutdowns or an unexpected shift into neutral.

9.2

really awful
Typical Repair Cost:
No data
Average Mileage:
5,700 miles
Total Complaints:
5 complaints

Most Common Solutions:

  1. not sure (5 reports)
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2019 Jeep Cherokee engine problems

engine problem

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2019 Jeep Cherokee Owner Comments

problem #5

Mar 202019

Cherokee Latitude 2.4L V4

  • Automatic transmission
  • 6,600 miles

A D V E R T I S E M E N T S

My new 2019 JEEP Cherokee had a recall November 2018, improper transmission calibration may result in a stall. Dealers will re-flash the transmission controller with a new calibration. This had already happen to me in August 2018, the engine just shut off while driving. Thankful I was going slow and in a remote area. Dealer fixed the issue, or so I thought. Fast forward to March 20, again going slow and the JEEP stalls. This time it did not completely shut off, it sputtered, coughed and kept running. However it happens yet again...I'll file another separate complaint for the third time.

- Julie I., Fox River Grove, US

problem #4

Feb 042019

Cherokee

  • Automatic transmission
  • 9,500 miles

I bought a new 2019 Jeep Cherokee and it now has 9500 miles on it and all of a sudden it starts stalling while driving. I was crossing a major highway and it stalled and I was almost hit by 18 wheelers. I was driving it the next day and it stalled on a train track again could have ended badly. On 2/14/19 5 minutes from my home it stalled 4 times and it was dark could have ended bad again. Took it to dealership and they said it was because it needed an oil change but oil change was not due until 10 thousand miles apparently mileage doesn't matter. From my understanding Chrysler is aware but there is not a repair for this issue. I'm afraid someone will have to die before Chrysler will figure it out or do a recall. I'm scared to drive my car that I'm paying a lot of money for. I'm really thinking on getting an attorney on this matter. When driving it just stalls for no reason. It has done it I know 15 times.

- Nancy L., Magee, US

problem #3

Nov 272018

Cherokee Latitude 2.4L

  • Automatic transmission
  • 5,300 miles

This problem occurs almost everytime you start the Jeep and try to drive. It will let me drive about a quarter of a mile and then the vehicle will die and lose power steering. After putting it back in park and letting it sit for a few minutes it will usually restart but it takes about 5-10 seconds for it to start. I have 5300 miles on the car and it is currently back at the dealer for the second time this month to try and pinpoint the issue. Definitely, a safety hazard as it has stalled twice in the middle of intersections, once almost causing an accident with my wife and two year old in the car. Hopefully, they rectify the issue on this visit or we will be getting rid of the car and steering clear of Jeep from here on out.

- Mitchell O., Pueblo, CO, US

problem #2

Sep 102018

Cherokee Latitude

  • Automatic transmission
  • 2,000 miles

I want people notified of this issue before someone is killed. This is scary..it is not about the money to me..get these cars off the road. Chrysler needs to address this and take them off the sales floor, but they won't for fear of losing all the 2019 car sales!!!

I have a 2019 Jeep Cherokee with 2000 miles on it. I am leasing it brand new. I bought it on July 10. On Monday, Sept 10, I was driving home from work and going about 45 miles per hours, suddenly the car went from 45 mph to 0 mph in a matter of seconds, I lost control of the power steering and power brakes and it stalled...in the middle of a busy street. It w as frightening. I put it in park, turned it off, tried starting it again, turned it off again, waited a few minutes, start it again and it started up.

I called the husband to see if I should try to head home in it or call Uber. We decided I was close enough to home to try again. It happened two more times on the way home. Absolutely terrifying to be driving and have it completely shut down mid drive. I had a car going about 45 behind me swerve into another lane to avoid smashing into me. 

I called the dealer as soon as I got home and they suggested I drive it in right away. Of course, I did not drive it, but called Roadside Assistance. My first question to the dealer was, "Is this a known problem?" and the response from the dealer was "Yes, we do know of an issue." The tow truck driver would not let me take it to the dealer where I bought the car because it was not the closest dealer, so I ended up taking it to McPeek Dodge/Jeep in Anaheim. This was Monday at 4:30 pm. 

I heard nothing, not one call from them, until Thursday at 4:00 pm. They called and said they could not replicate the problem, they checked everything and drove it 20 miles, and the car seemed great. I told them I do not want the car back, it is a life threatening issue and I do not feel comfortable driving it, especially on a freeway (I can't even imagine stalling on a freeway in the middle of the road), and that I will keep the rental car they gave me until they figure out what to do. I also informed them that if they do a simple google search on (2019 Jeep Cherokee stall while driving) they will find page after page of this issue with the dealer not knowing how to fix it. They said they would probably file an work order with Chrysler and have an executive come and check it for the problem. 

I do see many other recalls on older Chrysler brands where the car does this, but they said this recall is not on the 2019 Jeep Cherokee or my vin. 

I do not want to drive the car. I am scared to death I will harm someone or myself. It is unsafe, however, everything I am forced to take the car back in a few days and bring it back in when it happens again.

- Kim G., Garden Grove, CA, US

problem #1

Jun 152018

Cherokee

  • Automatic transmission
  • 5,000 miles

I bought my brand new 2019 Jeep Cherokee after BEGGGGGGING my husband for it. Needless to say I've gotten a lot of "I told you so's".

We bought June 2nd 2018. I drove straight to Nashville TN and noticed it kind of stalled when driving. Kind of like the gas doesn't feed to the transmission well. A few weeks later it died while driving. Luckily I was stopping at a stoplight. Since then, It has died another FOUR times. The last time I was going 15-20 MPH and had to put it in park to turn it back on. Slmost getting rear ended.

I have complained to my dealership numerous times as well as Chrysler themselves. At one point Joseph (Chrysler) told me they couldn't try to replicate the issue because it was unsafe for them to drive. Here we are almost 4 weeks later from the 4th time having it in the shop and they're now telling me I have to take my Jeep back, even after expressing my fear of driving and it stalling while I have my kids in the car with me.

It is very frustrating and super upsetting since this was my first new vehicle I've ever bought. When expressing my fears and worries they just tell me there is nothing wrong with my Jeep. It's been in the shop a total of 4 times and died a total of 5.

- hoodstana, De Soto, US

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