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9.5

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,139 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2021 Jeep Cherokee drivetrain problems

drivetrain problem

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2021 Jeep Cherokee Owner Comments

problem #5

Jan 202022

Cherokee

  • miles

A D V E R T I S E M E N T S

In May 2021 I leases a brand new car. In Jan 2021 I was driving my car and at a busy intersection, my car stalled. I just got a full tank of gas but the low fuel tank light came on. The car would not turn off, the clutch was stuck and I could not shift out of any gear. I brought my car in to the service center where I bought my car and let them know that I think electrical issues were causing problems with my fuel gauge and my clutch. They held on to my car from Jan 20-Mar 28th they could not say what electrical problems caused my car to stall or my fuel tank to register as low but they gave me a whole new transmission. At this time I had only about 2,700 miles on the car. Less than a month later I stalled again on a busy road but I was able to pull the car over and waited for a family member to arrive to help. After letting the car sit for a little I was able to start the car again however the low fuel light came back on and the engine light came on. Additionally this time I was not able to shut off the car, radio, blinkers did not work, as well as break lights did not work. I brought the car back in and expressed my concerns about the electrical problems causing saftey issues on April 20 2021. I drove to the dealership with my hazards in which it stalled 3 times on my way there. They had my car til April 26 and said a cluster of alerts came up and the reset them but they couldn't guarantee it wouldn't happen again. Only one day later I started my car to find the fuel tank alert on again and the car not being able to turn off and brake lights, signal lights were not working and the windshield wipers going crazy. I then called a tow truck to tow my car as it was unsafe to drive. Now my car has been in the shop since April 27 almost 50 days and counting and they still can't find what is causing the issues. They want to release my car again but cannot guarantee it will not happen again. I am terrified to drive the car as nothing was fixed and very unsafe.

- West Hempstead, NY, USA

problem #4

Apr 242022

Cherokee

  • miles
The drivetrain failed while driving at 65 mph on a straight highway. Weather was sunny and warm at 11am. Suddenly there was no power going to the wheels. There were no vehicle warning lights or sounds. Stepping on the gas pedal resulted in a whinning noise. Because the engine was still running I had control over the steering and brakes. After stopping the vehicle on the shoulder of the road I put the vehicle in park. I then attempted to travel forward. Moving the shifter from park to drive the parking brake was automatically set on. I released the parking brake and applied slight pressure on the gas. There was a clicking noise and no attempt to move. I had the car towed to Tate Jeep of Frederick MD. I bought the car used from a Mazda dealership in Baltimore with 14,100 miles one month earlier.

- Frederick, MD, USA

problem #3

Dec 232021

Cherokee

  • miles
While I was trying to get onto the interstate my vehicle would not accelerate. I tried to merge in with traffic but I was only going 35 and I almost hit someone. They stayed the same speed hoping I would speed up in front of them but I couldn-€™t. This put everyone around me at risk. I took my vh to the dealership. They called me today and told me they sold the rental I was in and that I needed to bring the car back. Also they ran some codes and my car is coming back fine. So they did not find a problem. I honestly feel they didn-€™t look they just wanted to sell the rental car. I-€™ve had no warning lamps at all come on but the transmission is slipping.

- Benton, AR, USA

problem #2

Oct 202021

Cherokee

  • miles
Vehicle stalled on the road while stopped in the center lane and trying to take left turn. It was completely dead, no warning indicators or signals. Both dash board and radio screens were blank. Key was locked, could not take it out. Everything came back to normal after about fifteen minutes and I was able to drive it home. Our safety was at risk since it happened in the middle of the road, except that it was stopped and waiting to turn. Contacted dealer for warranty service. No diagnostics done yet.

- Tomball, TX, USA

problem #1

Mar 202021

Cherokee

  • 5,696 miles
My 2021 Jeep's power train unit broke and damaged other connecting parts while driving on a highway using cruise control causing a complete loss of power. This occurred with only 5696 miles driven on the vehicle.

- Farmington, NM, USA

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