Technical Service Bulletins (TSBs) for the 2021 Cherokee are official communications between Jeep & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
UAQ and UCQ Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. Read More »
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Check engine lamp on. Fault code P0244- TURBOCHARGER/SUPERCHARGER WASTEGATE SOLENOID "A" RANGE/PERFORMANCE is set in the Powertrain Control Module (PCM a.k.a. ECM) after the turbocharger assembly has been replaced. Read More »
Service 4wd Light On, AWD System Service Required Message Illuminated. Diagnostic Trouble Code (DTC) C14A7-97 PTU Motor Component Or System Operation Obstructed Or Blocked, Set. Read More »
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Read More »
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Read More »
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Read More »
Upon scan tool inspection, DTCs for P0133-O2 Sensor Circuit Slow Response 1/1 and P0153-O2 Sensor Circuit Slow Response 2/1 may be present in the Powertrain Control Module (PCM) in a PENDING STATE ONLY (not Active or Stored). Read More »
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Read More »
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle. Read More »
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle. Read More »
ADAPTER, Engine Oil Filter (Pentastar V6) All vehicles equipped with a 3.2L or 3.6L except for model year 2014 vehicles with leak concern: 1) Ensure the Oil Filter Adapter (OFA) Cap O-ring is seated in the proper groove in the cap and ... Read More »
RELAY, Micro **This applies to the 2020 KL and 2021 KL Only!!** Owner reports in colder temperatures the vehicle may exhibit a No Start or and/or a Start and Stall fail to Start condition. Read More »
Check engine lamp on. Fault code P0244- TURBOCHARGER/SUPERCHARGER WASTEGATE SOLENOID "A" RANGE/PERFORMANCE is set in the Powertrain Control Module (PCM a.k.a. ECM) after the turbocharger assembly has been replaced. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Powertrain Control Module (PCM) with thelatest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Upon scan tool inspection, DTCs for P0133-O2 Sensor Circuit Slow Response 1/1 and P0153-O2 Sensor Circuit Slow Response 2/1 may be present in the Powertrain Control Module (PCM) in a PENDING STATE ONLY (not Active or Stored). Read More »
Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following:Product plan UUID is not correct in Carplay?. Carplay audio does not always resume. Battery save vs. Read More »
Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time ... Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Powertrain Control Module (PCM) with thelatest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
RELAY, Micro **This applies to the 2020 KL and 2021 KL Only!!** Owner reports in colder temperatures the vehicle may exhibit a No Start or and/or a Start and Stall fail to Start condition. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Customer complaint includes a Mil-on condition. Upon further investigation, one or more of the following fault codes may be set in the PCM: Read More »
Customer complaint includes a Mil-on condition. Upon further investigation, one or more of the following fault codes may be set in the PCM: Read More »
Check engine lamp on. Fault code P0244- TURBOCHARGER/SUPERCHARGER WASTEGATE SOLENOID "A" RANGE/PERFORMANCE is set in the Powertrain Control Module (PCM a.k.a. ECM) after the turbocharger assembly has been replaced. Read More »
Check engine lamp on. Fault code P0244- TURBOCHARGER/SUPERCHARGER WASTEGATE SOLENOID "A" RANGE/PERFORMANCE is set in the Powertrain Control Module (PCM a.k.a. ECM) after the turbocharger assembly has been replaced. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. Read More »
Radio Over The Air Updating to QR40.12 Software Version Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone, when trying to connect to a device. Read More »
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp ... Read More »
Flash: Heating Ventilation and Air Conditioning (HVAC) Updates This bulletin involves reprogramming the HVAC module with the latest available software. Read More »
Upon scan tool inspection, DTCs for P0133-O2 Sensor Circuit Slow Response 1/1 and P0153-O2 Sensor Circuit Slow Response 2/1 may be present in the Powertrain Control Module (PCM) in a PENDING STATE ONLY (not Active or Stored). Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When IPhone Is Connected Read More »
Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following:Product plan UUID is not correct in Carplay?. Carplay audio does not always resume. Battery save vs. Read More »
Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following:Product plan UUID is not correct in Carplay?. Carplay audio does not always resume. Battery save vs. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Powertrain Control Module (PCM) with thelatest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Powertrain Control Module (PCM) with thelatest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
RELAY, Micro **This applies to the 2020 KL and 2021 KL Only!!** Owner reports in colder temperatures the vehicle may exhibit a No Start or and/or a Start and Stall fail to Start condition. Read More »
Check engine lamp on. Fault code P0244- TURBOCHARGER/SUPERCHARGER WASTEGATE SOLENOID "A" RANGE/PERFORMANCE is set in the Powertrain Control Module (PCM a.k.a. ECM) after the turbocharger assembly has been replaced. Read More »
Check engine lamp on. Fault code P0244- TURBOCHARGER/SUPERCHARGER WASTEGATE SOLENOID "A" RANGE/PERFORMANCE is set in the Powertrain Control Module (PCM a.k.a. ECM) after the turbocharger assembly has been replaced. Read More »
Check engine lamp on. Fault code P0244- TURBOCHARGER/SUPERCHARGER WASTEGATE SOLENOID "A" RANGE/PERFORMANCE is set in the Powertrain Control Module (PCM a.k.a. ECM) after the turbocharger assembly has been replaced. Read More »
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp ... Read More »
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. Read More »
ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER
Radio Over The Air Update from QR39.82F to QR40.12 Software Version Customer may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. Read More »
Radio Over The Air Update from QR39.5 to QR40.11 Software Version Customer may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. Read More »
Radio Over The Air Updating to QR40.12 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. Read More »
Radio Over The Air Update to Q339.3 to QR39.62 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. Read More »
Radio Over The Air Updating to QR40.12 Software Version ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone, when trying to connect to a device. Read More »
Flash: Heating Ventilation and Air Conditioning (HVAC) Updates This bulletin involves reprogramming the HVAC module with the latest available software. Read More »
Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following: Ghost Touch, features, modes and App?s changing without drivers input. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Powertrain Control Module (PCM) with thelatest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses. Read More »
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses (Fig. 1) . Read More »
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses (Fig. 1) . Read More »
Rear Tail Lamp Condensation Clearing Procedure This bulletin is to communicate that a new procedure for rear tail lamp condensation clearing that is now available in the service information. Read More »
Flash: Blind Spot Monitor (BSM) System Updates This bulletin involves updating the Left and Right Blind Spot Sensor (LBSS/RBSS) latest available software. Read More »
WINDSHIELD Windshield cracked or blemish. When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Read More »
WINDSHIELD Windshield cracked or blemish. When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Read More »
Flash: Heating Ventilation and Air Conditioning (HVAC) Updates This bulletin involves reprogramming the HVAC module with the latest available software. Read More »
Flash: Heating Ventilation and Air Conditioning (HVAC) Updates This bulletin involves reprogramming the HVAC module with the latest available software. Read More »
Service 4wd Light On, AWD System Service Required Message Illuminated. Diagnostic Trouble Code (DTC) C14A7-97 PTU Motor Component Or System Operation Obstructed Or Blocked, Set. Read More »
Flash: Heating Ventilation and Air Conditioning (HVAC) Updates This bulletin involves reprogramming the HVAC module with the latest available software. Read More »
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. Read More »
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. Read More »
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
RELAY, Micro **This applies to the 2020 KL and 2021 KL Only!!** Owner reports in colder temperatures the vehicle may exhibit a No Start or and/or a Start and Stall fail to Start condition. Read More »
Adaptive Cruise Control (ACC) Updates This bulletin involves a service procedure/adjustment to the ACC system. The vehicle may come in with the following Diagnostic Trouble Code (DTC): C14A4-00 - Sensor Adjustment Required. Read More »
Flash: Blind Spot Monitor (BSM) System Updates This bulletin involves updating the Left and Right Blind Spot Sensor (LBSS/RBSS) latest available software. Read More »
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Read More »
UAQ and UCQ Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. Read More »
Flash: Blind Spot Monitor (BSM) System Updates This bulletin involves updating the Left and Right Blind Spot Sensor (LBSS/RBSS) latest available software. Read More »
UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 39.5 Customers may experience one or more of the following: Intermittent, black radio display screen. Read More »
Radio Over The Air Updating to QR40.12 Software Version Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone, when trying to connect to a device. Read More »
Radio Over The Air Updating to 40.12 Software Version Mobile Wi-Fi inoperative upon start up. Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. Read More »
Radio Over The Air Updating to QR40.12 Software Version Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone, when trying to connect to a device. Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Read More »
Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When IPhone Is Connected Read More »
Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following:Product plan UUID is not correct in Carplay?. Carplay audio does not always resume. Battery save vs. Read More »
Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following:Product plan UUID is not correct in Carplay?. Carplay audio does not always resume. Battery save vs. Read More »
WINDSHIELD Windshield cracked or blemish. When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Read More »
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Read More »
Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When IPhone Is Connected Read More »
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Read More »
Radio Over The Air Update to Q339.3 to QR39.62 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. Read More »
Radio Over The Air Updating From QR39.6 to QR40.12 Software Version Customers may experience one or more of the following symptoms: ? Mobile Wi-Fi inoperative upon start up. Read More »
Radio Over The Air Updating to QR40.12 Software Version ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone, when trying to connect to a device. Read More »
Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following: Ghost Touch, features, modes and App?s changing without drivers input. Read More »
Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following: Ghost Touch, features, modes and App?s changing without drivers input. Read More »
Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When IPhone Is Connected Read More »
Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following:Product plan UUID is not correct in Carplay?. Carplay audio does not always resume. Battery save vs. Read More »
UAQ and UCQ Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. Read More »
USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Read More »
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used Read More »
Rear Tail Lamp Condensation Clearing Procedure This bulletin is to communicate that a new procedure for rear tail lamp condensation clearing that is now available in the service information. Read More »
Radio Enhancements This bulletin involves updating the radio software level to 2036.06. Customers may experience the following:Product plan UUID is not correct in Carplay?. Carplay audio does not always resume. Battery save vs. Read More »
Radio Over The Air Update to Q339.3 to QR39.62 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. Read More »
Radio Over The Air Updating From QR39.6 to QR40.12 Software Version Customers may experience one or more of the following symptoms: ? Mobile Wi-Fi inoperative upon start up. Read More »
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when ... Read More »
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Read More »
Rear Tail Lamp Condensation Clearing Procedure This bulletin is to communicate that a new procedure for rear tail lamp condensation clearing that is now available in the service information. Read More »
