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9.4

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,389 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2021 Jeep Cherokee miscellaneous problems

miscellaneous problem

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2021 Jeep Cherokee Owner Comments

problem #4

May 142022

Cherokee

  • miles

A D V E R T I S E M E N T S

the front part of the panoramic sunroof exploded while I was driving. This was the area directly above the driver and passenger seat. The vehicle is currently at the car dealer. Glass came off into the vehicle and could have possibly blown off the roof of the vehicle onto the road or other vehicles. There was no warning that this was going to break. The sunroof was closed and rarely, if ever, used as the car was just purchased in December 2021. Some Glass came off of the sunroof onto the driver and passenger.

- Boyertown, PA, USA

problem #3

Feb 072022

Cherokee

  • miles
Power loss while driving, which poses a safety hazard Transmission shifting into neutral How was your safety or the safety of others put at risk" 1. Vehicle lost power and shifted into neutral while accelerting into traffic 2. Vehicle was driving highway speeds and spontaneously lost power and shifted into neutral while in traffic Has the problem been reproduced or confirmed by a dealer or independent service center? Yes - vehicle has been repaired and at dealership 2xs and scheduled for a 3rd on April 6, 2022 Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Jeep is aware of issue and has requested star claim on next visit Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" There is no warning of power loss or shifting into neutral ( spontaneous). After the D on gear shift flashes.

- Sterling Heights, MI, USA

problem #2

Mar 032021

Cherokee

  • 3,055 miles
Driving in a residential area, car kept sputtering. RPM gauge kept going up and down while pressing in the gas multiple times while driving until it eventually shut down again. Engine light and battery light came on. This has occurred for the second time.

- Houston, TX, USA

problem #1

Feb 122021

Cherokee

  • 2,500 miles
I was driving in a residential area (40 mph) when my car suddenly jolted as if I had suddenly stepped on the brake pedal and then the gas pedal. I stopped for a red light, and the car suddenly stalled. The engine and battery light were on, the seat/steering wheel warmer, and air conditioning system completely shut off. The monitor kept saying to step on the brake/start the car, I attempted to do this and nothing. I shut the car off and then tried to turn it on again multiple times and nothing. Thankfully, multiple people stopped to push me off into a parking lot, because many people started beeping and the car would not move whatsoever. I have had the car for only two months, this is extremely dangerous. If this had happened on the highway, I would have been in an accident.

- Houston, TX, USA

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