This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) and stated that the part was not available within a reasonable timeframe. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact was not experiencing a failure.
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that when the ignition key was turned to the on position, the vehicle failed to start intermittently. In addition, the contact stated that while driving at an unknown speed, the vehicle stalled without warning. The vehicle was taken to a dealer but was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of the for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 55,000.
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign numbers: 13V175000 (electrical system, power train) and 14V438000 (electrical system); however, the parts needed to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. While driving approximately 35 mph on the highway, the vehicle stalled. The vehicle was merged to the side of the road, where the vehicle was restarted after a couple of minutes. The manufacturer was made aware of the failure. The failure mileage was 175,000.
The contact owns a 2007 Jeep Grand Cherokee. While the vehicle was parked with the key in the on position, the vehicle shifted from the park to the neutral position. The vehicle rolled forward and crashed into a parked vehicle. The air bags did not deploy. A police report was not filed and there were no injuries reported. The failure occurred twice. The dealer stated that there was an electrical failure in the transfer case. The vehicle was not included in the NHTSA campaign number: 13V175000 (electrical system, power train). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 90,000.
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) and stated that the part was not available. The dealer did not give a specific date for when the part would become available. The manufacturer was notified of the issue. The contact had not experienced a failure.
- Cleveland, OH, USA
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The contact owns a 2007 Jeep Grand Cherokee. The contact stated that while driving approximately 40 mph, the vehicle suddenly shut off. The vehicle was towed to the dealer, who diagnosed that the ignition switch was faulty. The contact was informed that the part needed to repair the failure was not available. The contact indicated that NHTSA campaign number: 14V43800(electrical system) was received in October 2014. The manufacturer was notified of the failure. The failure mileage was 60,000.
The contact owns a 2007 Grand Cherokee. The contact stated that the recall notice for NHTSA campaign number: 14V438000 (electrical system) was received in October of 2014. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) and stated that the part needed was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact had not experienced a failure.
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that while in park, the vehicle failed to start. The vehicle was taken to an independent mechanic but the contact was unsure about what part needed to be replaced. The vehicle was not repaired. The VIN was included in NHTSA campaign number: 14V438000 (electrical system) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 70,000.
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that the vehicle stalled several times and the failure progressed without warning. The contact was able to restart the vehicle, but was unable to determine when the failure would recur. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) and stated that the part was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The failure mileage was not available.
The contact owns a 2007 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign number: 14V438000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact stated that the vehicle stalled approximately seven times while driving. The failure mileage was unknown.
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that while driving at approximately 60 mph, the vehicle stalled. The contact was able to restart the vehicle. The failure had recurred several times. The vehicle was driven to the dealer for diagnostic testing. The technician diagnosed that the starter was defective and needed to be replaced. The vehicle was repaired. The manufacturer was notified. The approximate failure mileage was 130,000.
The contact owns a 2007 Jeep Grand Cherokee. The contact stated the entire instrument panel was illuminated. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) and believed the failure was related to the recall. The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was notified of the failure. The approximate failure mileage was 87,599.
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that the vehicle stalled numerous times. The contact mentioned that the key would not turn over in the ignition, which prevented the vehicle from starting. Initially, the vehicle was able to restart after several attempts. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) and stated that the part needed was not available. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The failure mileage was not available. MA 10/5
The contact owns a 2007 Jeep Grand Cherokee. The contact received a recall notification for NHTSA campaign number: 14V438000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact experienced a failure several times. In addition, while driving approximately 55 mph, the vehicle stalled. The approximate failure mileage was 25,000.
The contact owns a 2007 Jeep Grand Cherokee. After removing the key from the ignition, the vehicle continued to run. The vehicle was eventually able to turn off by utilizing the key fob to lock the doors. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The failure mileage was 63,000.
The contact owns a 2007 Jeep Grand Cherokee. While driving approximately 35 mph, the vehicle stalled without warning after the contact inadvertently bumped the key with his knee. The vehicle was not taken to the dealer. The contact received notification of NHTSA campaign number: 14V438000 (electrical system), however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 75,000.
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 13V175000 (electrical system, power train); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2007 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V438000 (electrical system). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2007 Jeep Grand Cherokee. While driving at any speed, the instrument panel lights illuminated. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) and stated that the parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the failure. The failure mileage was 55,000.
A D V E R T I S E M E N T S
- Welches, OR, USA