This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
For a couple years my Jeep Grand Cherokee has experienced several episodes of ignition shut off. I spoke with my local dealer and they said it was not an issue with Jeep, only some Dodge models. I paid to have a 2nd computerized key made at the dealership, as Dodge was saying their issue was related to the driver having other keys on ignition key ring. This way I had a single ignition key. Still experienced the issue. Last time I was making a left hand turn from a subdivision on to a busy 2 lane hwy with a posted speed of 50 miles per hr. Ignition shut off as I started to cross the right hand lane. Fortunately I had enough forward momentum to clear traffic and came to rest on the left hand shoulder by a farmers field. I finally received in the mail the official Chrysler recall notice for my Jeep due to ignition shut off. Called my local dealer this morning to set up an appointment, although the recall said they would contact me. With several incidents, I felt time was critical. My dealer advised me they had not received the official recall notification from Chrysler and therefore could not schedule the repair free of charge. If however I wanted to pay for the repair they could schedule. I advised them that was not acceptable. Emailed Chrysler customer relations and here also, my dissatisfaction and what appears to be a wonton disregard for human safety by a manufacture and their representative.
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that while driving up a hill at 20 mph, the vehicle failed to accelerate accompanied by an abnormal noise coming from the vehicle. The contact mentioned that the vehicle would fail to accelerate over 20 mph on several occasions. The vehicle was taken to a dealer where the failure was unable to be replicated. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 82,000, and the current mileage was 84,400.
I had made a left turn, begin to accelerate, and all of a sudden, car begun to shut down, car slowed down, until it came to a stop. Took car to dealer, problem was not fixed, continued to have same problem over next several years. I was unaware, and never received a notice of recall for transmission problem. I turned the power off, wait about 1 minute, started vehicle and it ran fine. During the ride, electrical panel began to flash, everything was turning on and off. Gas gauge, and every other gauge on the panel went up and down. Every light on the panel flashed on and off. This has happen many times over the years as well. I recently took vehicle to dealership in November 2013, who told me they could not fine anything wrong with my car. Just in the last few weeks I have had this electrical problem, March 2014. What is wrong with my car, how can I get is fixed" what do I do if I have a recalled vehicle"
As I was driving the truck jerked real hard which almost knocked the wind out of me and I lost control of steering, speed, I was unable to start the truck. I had to make my way to the shoulder in morning traffic on the highway to put the car in park and turn the ignition off and start it over again I had to do this 2 times before it started. Proceeded to get back into traffic and it jerked again this time it stopped running and started clicking all by itself until I stopped the truck and turned it off and started it again. This is not the first time this has happened and it very dangerous and from the looks of things this is a ongoing problem with this model & year Jeep.
I cannot remember the exact dates 1- vehicle would not start intermittently - throttle control modular replaced 2- vehicle would not start starter replaced 3- all dash warning lights keep going on and off vehicle lost power - engine light stayed on wiring and wiring harness replaced. 4- all warning lights kept going on and off lost power - engine light finally stayed on dealer just reset the computer. 5-all warning light went on lost power again then ABS esp traction control lights on - broken wire fixed in the wiring that was replaced. 6-all warning lights just went on again vehicle has 58K miles lost power now ABS esp and traction control lights are on.
- Wethersfield, CT, USA
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Same description as many other consumers. Slow, rough acceleration at all times. Very difficult to accelerate especially when entering freeway. Need to pull over on ramp and turn off vehicle in hopes that restart will help. Vehicle will stall while driving on freeway. Just completely shuts down. Very dangerous for driver and those around driver. Have to attempt to get to side of road and turn off vehicle and hope that upon restart vehicle will improve. Too many complaints over the years have gone unheeded and an immediate recall needs to be done before serious injuries or deaths occur.
While I am driving my Jeep will buck and shut down. I then had to make my way over to the side of the road on the highway while cars are going 65mph or greater and my speed is slowing down. When I was able to pull over and stop. I had to remove the key and place the car in park before it would start. The first few times I tried while in neutral and moving to the side of the highway it would just continue to click and keep clicking. This has been happening several times a day now and my route to work is 95% highway. It is scary that someone might hit me and cause a terrible accident. I noticed this has happened to several Jeep around the world with the same issue. I noticed a recall for the Jeep going into neutral but nothing about this major issue about the car bucking and stalling while driving. I noticed my Jeep had its ignition switch changed out some time ago also. I wonder if he had problems before he traded. I have no other car to drive or I would and I have spent over $500 trying to find out what the issue is. Please start investigating before someone gets hurt.
The car was a 2007 Jeep Grand Cherokee. Once again as I was driving my vehicle shut down (jerked real hard) and I lost all driving capability etc power steering, speed control..... I was driving on the freeway when my Jeep shut down it was during morning rush hour traffic. It was hard for me to glide over to the shoulder when everyone around you is going 60 mph and you have no power steering. When I was able to get to the shoulder I placed the Jeep in park and turned the vehicle off and removed the key and put the key back in and it started right up. This has been happening everyday now and why searching the internet I've ran across on here and elsewhere that I am not the only one having problems like this with my year and make. It is really dangerous and im surprised there hasn't been a recall yet or a terrible possible fatal accident due to the vehicle being non responsive in fast heavy traffic. This engine shut off without warning. I'm getting tired of going to different shops and no one knows what is wrong. Apparently Jeep has made a bad truck since this is a wide spread problem around the world for this year and model.
As I was driving my car jerked real hard and all my dash lights came on and my ability to drive my car was useless. My Jeep slowed down on the freeway during morning rush hour traffic almost causing several accidents. As I was trying to restart my Jeep it just keep making a clicking noise and wouldn't stop. I had to pull the key from the ignition and reinsert the key and try to start the Jeep. After 3 tries it started and I went to drive off and as I was accelerating my Jeep did it again finally it stayed on and I was able to drive to a safe location. My Jeep sounded real strange not like normal. This is the 7 th or 8th time this has happened since I had my Jeep not even a year to date.
Once again as I was driving my vehicle shut down (jerked real hard) and I lost all driving capability etc power steering, speed control..... I was driving on the freeway when my Jeep shut down it was during morning rush hour traffic. It was hard for me to glide over to the shoulder when everyone around you is going 60 mph and you have no power steering. When I was able to get to the shoulder I placed the Jeep in park and turned the vehicle off and removed the key and put the key back in and it started right up. This has been happening everyday now and why searching the internet I've ran across on here and elsewhere that I am not the only one having problems like this with my year and make. It is really dangerous and im surprised there hasn't been a recall yet or a terrible possible fatal accident due to the vehicle being non responsive in fast heavy traffic.
Started with traction control light flashing, then it slowed vehicle felt like brakes were on, gave it more gas and got no speed increase, pressed on the brake and then it seemed to surge and speed up on its own. This was unexpected acceleration &could have lost control. After this! it went back to normal driving. Next day took a 110 mile trip traveling 70 mph on highway no issues until I arrived at destination pulled into driveway and put in park and several warning lights came on ABS, esp, bas, &traction control light flashing & service 4 wheel drive... I had no problems until I stopped... when I started up to return home all the above lights stayed on backed up out of driveway, when I put it in drive and gave it gas it started to make a bad grinding sound like metal on metal a clunking sound and did no't respond to fuel peddle. I increased speed then I felt it release like park brake being released... it drove normal back home dash lights still on, ... 110 mile trip doing 70 most of the way... at home I used the built in vehicle scanner and got code U1417 which indicates front left wheel sensor... I replaced both sides same grinding sound, replaced the 2 back sensor... now I have no lights on dash and no grinding clunking sounds no sounds at all. But when I drive I get the traction control light flashing giving it gas I can no't accelerate above 25 mph, seems to release at lower speeds below 25mph but it feels like the brakes are on and something it decreasing engine power... this is a dangerous problem! when I pulled unto traffic and I could no't get up to speed I almost got into a broadside accident... I thought I had fixed the problem tested it in my driveway no dash lights on, and no grinding or clunking sound so what is it now?... is it some traction control problem seems to be a fathom problem a lot of Jeep owners are having!!
I was driving my 2007 Grand Cherokee overland 5.7L hemi and the truck just cuts off with no warning and then all the warning lights came on and car stopped in the middle of the road during morning rush hour traffic. Car restarted after a few tries and the key was removed from the ignition. As I see this is an on going issue with the 5.7L hemi Jeep Grand Cherokee overland's and there has been no resolution to this problem. It can cause a major accident and a huge lawsuit against Jeep. This should be seriously looked into an a recall should be done for all the other Jeep owners that have this same problem all over the untied states.
As I was driving my car jerked real hard and all my dash lights came on and my ability to drive my car was useless. My Jeep slowed down on the freeway during morning rush hour traffic almost causing several accidents. As I was trying to restart my Jeep it just keep making a clicking noise and wouldn't stop. I had to pull the key from the ignition and reinsert the key and try to start the Jeep. After 3 tries it started and I went to drive off and as I was accelerating my Jeep did it again finally it stayed on and I was able to drive to a safe location. My Jeep sounded real strange not like normal. This is the 5 or 6th time this has happened since I had my Jeep not even a year to date.
Summary: The vehicle experienced significantly reduced power while driving in freeway traffic. It was necessary to move to the far right lane and exit the traffic flow. This has happened on several occasions. It is unsafe when the condition occurs in heavy traffic.
The first incident happened when my Jeep Grand Cherokee unknowingly shifted into neutral while driving down my neighborhood road. I was not aware of this until I tried to increase my speed and was not able to. I then had to turn off the car and turn it back on. This has happened three times since 2011.
While driving, the prndl had lit boxes around all the letters, and dash indicators all lit up, and Jeep lost power as if stalling. It then "went" back into drive on its own. This happened over eleven times, with mileage starting at 1,186, and most recently at 52,536. Dates of repair incidents are : 2/12/07, 12/31/07, 1/10/08, 9/22/08, 1/5/09, 6/9/09, 6/18/12, 10/19/12, 12/26/12, 3/8/13, 3/22/13. My Jeep is a 2007, averaging 8,756 miles per year. I bought it new and I take very good care of all maintenance right away - oil changes, filters, tire rotation, etc.! each time it was brought to the dealer for "repair", they either couldn't find the problem, or replaced : shifter module (twice), transmission wiring harness (three times) and suggested a new battery (we replaced that also), and transmission plug and seal. There were also numerous "software and anti-theft updates. In addition to these, I replaced the driver's side window regulator twice. Now, they want to replace the "transmission temp circ." And esm module - for another $1,500. All this in 52,536 miles and 6 years !!! I firmly believe there are serious manufacturer defects with this vehicle. My biggest concern is the safety of this Jeep is unpredictable. I never know, even after all the "repairs and replacements", if it will suddenly lose power and I might be in danger (traffic, intersection, etc.). how in the world could Chrysler deny this problem" it needs to be resolved at the source, they are responsible for the safety of their vehicles !!!! there are many reports of this same issue from numerous 2007 Jeep owners - where is the recall ??"!!!!
I bought my 2007 Jeep Grand Cherokee overland in June of 2011 with 52095 miles on it. In March of 2012, I experienced the first of many stalls happen to the Jeep with 60,980 miles on it. It has random, unpredictable stall outs that happened through out the year. It seems to stall when accelerating however not all the time. It's stalled while driving on the highway (mass pike or rt. 9) and on side roads. I have not observed any precursors to the stalling. When it stalls, it bucks and then the Jeep does not accelerate however the lights come on, just like what happens when a manual vehicle is stalled. These types of stall outs I experience do not happen all the time. What happens sometimes is the Jeep will buck, like it's going to stall, but it doesn't after slamming on the accelerator. After a stall out, I am able to restart the Jeep after a minute or two. The engine light has never come on, just the oil light. This Jeep has had the ignition connector and software replaced twice in over a period of two years. It's been replaced because of a stored code: Fcmcgw B2185. There are two other codes stored in the computer: PCM P0884 and ABS C12K. I have taken the Jeep to dan's Jeep in westborough, MA since the first stall out to the present. The recent stall out was Friday, January 11th. This stall out was a little different because "programming assess" (something like that) appeared on the dash with a blinking red light. Everytime I bring the Jeep to dan's, they give me the same response to the problem...they don't' know why this is happening and I can start replacing parts to see if it corrects the problem. I do not have the finances to just keep replaces parts to see if it'll correct this serious and unsafe problem with the Jeep and Chrysler has not reported how to fix this or made the step forward to fix it.
I was driving 65 miles per hour on the expressway, when suddenly, my Jeep began to decelerate until it reached about 40 miles per hour, even though I maintained constant pressure on the accelerator pedal. It felt like I had no control over the speed of the vehicle. Traffic was light so I coasted, and pressed the pedal a little harder, until eventually, the SUV lurched and then started to accelerate. About 3 minutes later, the same thing happened again while I was still driving on the expressway. The vehicle decelerate to 35 while it seemed that I could not control the speed, and then accelerated again. After the acceleration dropped and then increased the second time, I was able to maintain 65 miles per hour until I exited the expressway 15 miles later near my home. Driving a vehicle under these conditions is a horrible feeling! I was so afraid that a car or truck moving at the normal speed would crash into me. If the traffic had been heavier, I would have had to pull over to the side of the highway, which would have been even more terrifying, because it was dark outside, and I had no idea what was going on or how long I would be stranded. We just had the SUV's engine tuned one month ago at the dealer's service center, and we also had the oil changed at the same time. There haven't been any episodes like this until now. I'm actually afraid to drive the Jeep again!
This is a continuing issue. The speed will suddenly decrease to 30 miles per hour without any action on drivers part. This is dangerous, especially on busy roads. We were told it was the front control module but after reading reviews it doesn't solve the problem. Chrysler should be held responsible to identify the problem, then issue a recall. They are not interested in doing anything. We bailed them out?
The vehicle will stall out when you are trying to accelerate, even with the gas pedal to the floor the rpms will shoot up but the vehicle will not move forward. If you stop and put the car in neutral it will sometimes fix itself but not always and this is not a good option to resort to in the middle of an intersection. This vehicle will also downshift on its own while you are driving at a high speed slowing your car without warning. Very dangerous if driving on the interstate with other vehicles around. Was told replacing the electronic shift module (at $1100) may possibly fix the problem but the dealership was not sure that this would remedy the issue.
A D V E R T I S E M E N T S
- Edwardsville, IL, USA