This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Key in ignition but can't roll down windows, use blinkers, no radio. Basically nothing electrical. First noticed problem when headlight seemed like it had short. Replaced bulb at $85. I consider this a serious issue and there are no answers forthcoming for a repair date. Dealership has no answers either. I am noting all contacts concerning this issue.
The contact owns a 2008 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V567000 (electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
We were driving down the road and the Jeep shut off. No power at all. Wheel locked and we about crashed. Thought maybe the ignition kicked back. (recall). Nope there wasn't any power at all after trying to restart the Jeep. Called the dealer. They said Chrysler is aware of the win failing and are aware of the tsb but refuse to recall the Jeep because they say it's too expensive to recall all the vehicles affected by these issues. So to recap.... we almost crashed the Jeep at 55mph which would have killed my wife, our young twin boys, and myself. But for Chrysler to recall these vehicles would be too expensive. So after a $200 tow bill and 2 hours in -20 degrees in an Ohio winter with no heat the Jeep still won't start. After a little bit of research I've have discovered that the Chrysler electrical systems are very poor and any static electricity will short them out. Please do something about these issues before someone loses a family member or their own life. I will gladly sell this vehicle back to Chrysler for the amount I paid. I have paid 10K and owe 9K still. Please force them to do something! anything at all!
The contact owns a 2008 Jeep Grand Cherokee. While attempting to operate the vehicle, the engine failed to start. The vehicle had to be towed to a dealer. The technician diagnosed that the ignition win module malfunctioned and it needed to be replaced. The contact received notification of NHTSA campaign number: 14V567000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage was approximately 96,000. The VIN was not available. MA 08/10/15 updated 10/17/2017
- Murrells Inlet, SC, USA
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The contact owns a 2008 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V567000 (electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2008 Jeep Grand Cherokee. The contact stated that while attempting to start the vehicle, the key became jammed between the start and run position. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 14V567000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The approximate failure mileage was 90,000.
Recall part "win" model will not allow key to turn in ignition. Dealer is unable to get new or recall part from Chrysler. No response from Chrysler and no indication when part will be available. Vehicle is inoperable until part is fixed. Dealer ordered a new part amc Chrysler cancelled part with no explanation. Chrysler refuses to return phone calls and emails regarding this repair. Recall # P57
The contact owns a 2008 Jeep Grand Cherokee. The contact stated that the vehicle failed to start. The failure recurred several times. The contact received notification of NHTSA campaign number: 14V567000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 69,000.
The contact owns a 2008 Jeep Grand Cherokee. The contact stated that the vehicle stalled. The vehicle was able to restart. The contact received notification of NHTSA campaign number: 14V567000 (electrical system) and stated that the part was not available for several months. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The failure mileage was not available.
The contact owns a 2008 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V567000 (electrical system) and stated that the part needed was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact had not experienced a failure.
The contact owns a 2008 Jeep Grand Cherokee. The contact stated that the recall notice for NHTSA campaign number: 14V567000 (electrical system) was received in July of 2014. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure.
The contact owns a 2008 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: (electrical system); however, the part needed to do the repairs was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The contact had not experienced a failure.
The contact owns a 2008 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V567000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Vehicle turns off while I am driving. This has occurred 4 times. I lose power steering, & power brakes. I also have had many incidents where it won't start unless I take the key put, and put it back in. Or it will start, then immediately turn off. I have gotten messages that I have the wrong key. I have had the battery, starter, key fobs, and key sensor replaced.
Drove the car home where it would not turn over, the key would not turn the engine on. Luckily, this did not happen while driving or there would have been an accident. It was as if the part that the key went in was jammed. The car was towed to the dealership where it was determined that the wcm was not recognizing the keys. The wcm was replaced and as a result, two new fobiks had to be purchased. The dealership tested both the power and the ground to the wcm, all tested good, found that the wcm was not recognizing the keys that were in the ignition. We received the recall on the fobiks, and submitted the paperwork for reimbursement. We waited the 60 days that was required but when calling about the refund was told that we would have to wait for the second recall in order to be reimbursed. I was told that even if there had been no problem with my vehicle, and if I would have taken the car to the dealership for a new wcm, I would have to pay for the repair and then wait for the second recall notice before reimbursement. The representative repeated this info to me several times B/C I could not believe what I was hearing. I asked for a supervisor and none was available. The supervisor was to call me back but I received no such call. Per the recall, I have provided a copy of the original receipt and I confirmed that they did receive the receipt. I am asking for the Chrysler recall to reimburse me for my expense as their recall states "reimbursement will be sent to you within 60 days".
The contact owns a 2008 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign number: 14V567000 (electrical system); however, the part needed to do the repairs were not available. The contact believed that the manufacturer had surpassed a reasonable amount of time for the recall repair. The manufactured was contacted and made aware of the delay. The contact had not experienced a failure.
The contact owned a 2008 Jeep Grand Cherokee. While driving at 30 mph, the vehicle jerked. In addition, the brake pedal was depressed but the vehicle failed to stop. The contact also stated that the vehicle hesitated before accelerating. The ABS, esp, bas and anti skid warning lights illuminated. The vehicle was towed to a dealer who diagnosed that the win module needed to be replaced. The vehicle was repaired; however, the failure recurred. As a result, the contact crashed into the rear of another vehicle. The contact did not sustain any injuries. A police report was filed. The vehicle was destroyed. The VIN was included in NHTSA campaign number: 14V567000 (electrical system) however, the part needed to repair the vehicle was unavailable. The manufacturer was not notified of the failure. The failure mileage was 102,000.
The contact owns a 2008 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V567000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2008 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 14V567000 (electrical system) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
A D V E R T I S E M E N T S
- Ashley, PA, USA