Notes: The fourth generation Grand Cherokee took the relatively trouble-free run of the 3rd-generation and flipped the script.

From 2010 to 2011, complaints about the vehicle not starting increased 10-fold. In fact, the 2011 model year is riddled with engine problems and a defective TIPM might be to blame. The TIPM (Totally Integrated Power Module) distributes power to all the eletrical components in the vehicle, so when it starts acting funny so do numerous other components in the car. Orders for new TIPMs were so abundant that parts became scarce, prompting a class-action lawsuit claiming Chrysler ignored this obvious defect.

By 2012 complaints dropped back down by about 80%. Needless to say, if you see a used 2011 Jeep Grand Cherokee on a lot just keep walking.


really awful
Crashes / Fires:
11 / 1
Injuries / Deaths:
9 / 0
Average Mileage:
43,029 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Jeep Grand Cherokee seat belts / air bags problems

seat belts / air bags problem

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2011 Jeep Grand Cherokee Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #3

Jun 252012

Grand Cherokee

  • 24,000 miles


The contact owns 2011 Jeep Grand Cherokee 4X4. The contact stated that while turning left, he was crashed into by another vehicle on the front driver's side. Non of the air bags deployed at the time of the crash. There were no warning lights in regards to the air bags prior to the crash. The police department was present and a report was available. The vehicle was not taken to a dealer or repair shop for inspection or repair. The manufacturer was not made aware of the airbag failure. The VIN was unavailable. The failure and current mileages were 24,000.

- Chicago , IL, USA

problem #2

Dec 192011

Grand Cherokee

  • miles
The air bag light goes on sporadically/randomly for different amounts of time and then shuts off. When taken to Jeep they found the error code for the air bag light turning on however didn't find any defects. So they reset the computer to clear the note that the air bag light had turned on. That lasted about 3 days and the air bag light came back on at a random time while driving. I will be returning back to Jeep next week to see if they can find the source of the problem. Concern is whether or not the air bag would deploy properly if in an accident or whether it would deploy when it shouldn't while driving. Jeep said they checked for a blown fuse and found none. Not sure what else they checked but maybe there's a loose electrical connection somewhere.

- Longwood, FL, USA

problem #1

Oct 052011

Grand Cherokee 6-cyl

  • 7,200 miles
Oct 5, 2011 I was in an accident, 3 car pile up. My head hit the steering wheel I suffered a concussion, facial contusion, hematoma.

- Rochester Hills, MI, USA

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