CarComplaints.com Notes: The fourth generation Grand Cherokee took the relatively trouble-free run of the 3rd-generation and flipped the script.
From 2010 to 2011, complaints about the vehicle not starting increased 10-fold. In fact, the 2011 model year is riddled with engine problems and a defective TIPM might be to blame. The TIPM (Totally Integrated Power Module) distributes power to all the eletrical components in the vehicle, so when it starts acting funny so do numerous other components in the car. Orders for new TIPMs were so abundant that parts became scarce, prompting a class-action lawsuit claiming Chrysler ignored this obvious defect.
By 2012 complaints dropped back down by about 80%. Needless to say, if you see a used 2011 Jeep Grand Cherokee on a lot just keep walking.
6.0
fairly significant
Typical Repair Cost:
$300
Average Mileage:
38,000 miles
Total Complaints:
1 complaints
Most Common Solutions:
remove and clean/lube lower crossmember bolts (1 reports)
After several dealer attempts to find and fix this noise issue spanning back to spring of 2014 we have an update. Noise found to be coming from connectivity of Lower Crossmember Bolts to frame. Noise the result of extensive corrosion on both sides with this connectivity. As the corrosion increased the so did the noise, colder temperatures make it even more prevalent.
No permanent fix for this however dealer was able to pull the bolts, clean/lube to help with noise. Still hear an occasional creak but it is definitely better.
Certainly concerned here as there is no explanation for this. Our Grand Cherokee WK2 has been babied, never off-roaded. Only thoughts for cause here included poor water management, perhaps a design flaw with the suspension setup. We shared details with Chrysler and asked for help but as has been our experience with all issues, no help of any kind. Given the serious nature of this issue we have also shared the details with NHTSA. Chrysler Case#28248702 and NHTSA Case#10809346
Video of Noise Heard Here:
https://www.youtube.com/watch?v=PvGm2Im-ulI
Good Forum Entry Discussing Noise Heard:
http://www.jeepforum.com/forum/f309/groaning-noise-front-left-suspension-1489788/index2.html
A D V E R T I S E M E N T S
click to see larger images
Front Binding/Creaking Noise (Both Sides)...
After several dealer attempts to find and fix this noise issue spanning back to spring of 2014 we have an update. Noise found to be coming from connectivity of Lower Crossmember Bolts to frame. Noise the result of extensive corrosion on both sides with this connectivity. As the corrosion increased the so did the noise, colder temperatures make it even more prevalent.
No permanent fix for this however dealer was able to pull the bolts, clean/lube to help with noise. Still hear an occasional creak but it is definitely better.
Certainly concerned here as there is no explanation for this. Our Grand Cherokee WK2 has been babied, never off-roaded. Only thoughts for cause here included poor water management, perhaps a design flaw with the suspension setup. We shared details with Chrysler and asked for help but as has been our experience with all issues, no help of any kind. Given the serious nature of this issue we have also shared the details with NHTSA. Chrysler Case#28248702 and NHTSA Case#10809346
Video of Noise Heard Here: https://www.youtube.com/watch?v=PvGm2Im-ulI
Good Forum Entry Discussing Noise Heard: http://www.jeepforum.com/forum/f309/groaning-noise-front-left-suspension-1489788/index2.html
- sigitysym, Export, PA, US