CarComplaints.com Notes: The 2012 Grand Cherokee hasn't seen the same complaint volume as the 2011, at least not yet.
It's worth noting both model years are part of a class-action lawsuit that focuses on a defective TIPM and a long wait for replacement parts.
The 2012 also received national attention after it failed a Swedish Magazine's "moose test". The test measures a vehicle's ability to swerve out of the way of an obstacle you wouldn't want to hit while driving down the road ... like a moose.
This happened about a year ago but I want to share in case others have the same problem. Jeep (corporate) didn't care, & NHTSB was mildly curious. I stepped out of my car while it was running & in Park. After a minute or two the car started to roll and proceeded down my driveway and crashed into the front porch. Lots of damage to the front and it was at the body shop for 3+ weeks. Jeep doubted my complaint and said my VIN didn't match with their recalls, I think my model was off by one year for their recall. I know it slipped because when the car finally stopped I reached in and pushed the start/stop button to turn it off. If it hadn't been in Park, it wouldn't have shut off!
A D V E R T I S E M E N T S
This happened about a year ago but I want to share in case others have the same problem. Jeep (corporate) didn't care, & NHTSB was mildly curious. I stepped out of my car while it was running & in Park. After a minute or two the car started to roll and proceeded down my driveway and crashed into the front porch. Lots of damage to the front and it was at the body shop for 3+ weeks. Jeep doubted my complaint and said my VIN didn't match with their recalls, I think my model was off by one year for their recall. I know it slipped because when the car finally stopped I reached in and pushed the start/stop button to turn it off. If it hadn't been in Park, it wouldn't have shut off!
- Kristin G., Acton, US