CarComplaints.com Notes: The 2014 (and 2015) Jeep Grand Cherokee have a serious defect trend of transmission complaints. Most of the complaints are for rough shifting — things like jerking & hesitation when shifting gears.

10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
38,056 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Jeep Grand Cherokee fuel system problems

fuel system problem

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2014 Jeep Grand Cherokee Owner Comments (Page 2 of 6)

« Read the previous 20 complaints

problem #85

Jun 302022

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

There has been a safety recall since June of 2022 out on my car, and the manufacturer has failed to provide a timely remedy for the situation. I have since taken it to have work done for a permanent code (caused by the recall), and spent time and money trying to resolve the safety issue that the manufacturer has failed to. I am concerned that I am driving a car with a safety issue that has not yet been resolved after nearly 9 months.

- Porter Ranch, CA, USA

problem #84

Jan 022023

Grand Cherokee

  • miles
The top of the Fuel Filler Tube - Mopar (68302344AB) is made of weak plastic. While fueling the vehicle, the capless portion of the part above broke and a small amount of fuel spilt. Now the car is difficult to fuel and the fuel tank is exposed due to the lack of the fuel capping mechanism.

- Lebanon, NJ, USA

problem #83

Dec 292022

Grand Cherokee

  • miles
Fuel pump relay has failed. It is internal and soldered onto the tipm board under the fuse block. This is a well known issue and a cheap fix on 2011 - 2013 models of jeep grand cherokees. The fix was to wire in an external bypass relay. My only option at this point is to replace the tipm board which is quite expensive, hundreds of dollars, for a $8 failed relay....terrible design. Thankfully I wasnt traveling 70 mph on the expressway when the failure occurred, (stall/lose power). Please extend this recall thru the 2015 models

- Howell, MI, USA

problem #82

Oct 182022

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The capless gas system is cheap and coming out of the car. It leaks gas out of the bottom and every shop ignores me. I have found multiple conversations online with people having the same problem. This should be recalled. The system was redesigned three times in one year. It is poor engineering. It causes my car to throw codes over and over to no relief.it had happened multiple times over my past two years owning it.

- Bahama, NC, USA

problem #81

Apr 292022

Grand Cherokee

  • miles
Their is oil being introduced into the coolant reservoirs. Jeep Grand Cherokee Ecodiesel. The vehicle are having failed oil coolers that stemmed from the failed EGR coolers. The driving of these vehicles for over a year awaiting a fix has caused the engines to have other failures. There has been over 10 recalls on these Ecodiesels since I bought the jeep brand new in 2014. They made a deal with the EPA lawsuit and did a software patch which changed the engine function issues, they did a patch on the power train control module, transmission control module, and apparently the ECM engine control module. I-€™ve had nothing but -€œcheck engine-€ light codes in since the first patch in 2016 that they didn-€™t put in the records, I have the work order showing the patch. In 2019 the lawsuit the EPA approved for them, allowed them to place a new patch that caused other components to continue to malfunction like the-€ high pressure fuel pump now. The dealerships are saying the failures aren-€™t due to their negligence and are causing consumers to deal with costly repairs that-€™s not their faults. I got a bill for $29,000 for a new engine, they said my jeep was under extended warranty but don-€™t want to help foot the repairs. Also stated they would reimburse recall work that customers paid for prior to recalls coming out within 60 days, but it has taken me over 4 years to try and get reimbursed. My car is at the dealership now and has been down since April 29, 2022.

- Corsicana , TX, USA

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problem #80

Jul 092022

Grand Cherokee 6-cyl Diesel

  • miles
Having issues with Jeep stalling and loss of acceleration. Dealer says there isn-€™t a fix yet" Recall but no fix" Please advise what to do if it completely fails. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Snohomish, WA, USA

problem #79

Jul 132022

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

My vehicle has a recall with the parts not available, I crash without prior warning, and injured. I have contact FCA US and other customer care numbers provided. My vehicle was repaired for the outer damage due to the collision, but my vehicle does not pass emission due to parts not being available. My car is drivable with very little power and can only drive a very low speed and locally. I have called about this matter for over a month and afraid that I will get in to another accident. I have not received information on when parts will be available. I had it checked and most probable other components require replacing due to the recall. This put me at risk and could have put my children at risk.

- Lawrence , MA, USA

problem #78

Jul 172022

Grand Cherokee

  • miles
While driving down the road the vehicle lost power. No warning lights had come on prior to losing power. Luckily I was able to get it pulled over off the road before it died completely. After that it would not start but the check engine light was now on. I had vehicle towed to a shop close to my house. After the shop-€™s diagnostics, I was informed the problem was the high pressure fuel pump.

- Coatesville, PA, USA

problem #77

Jun 012022

Grand Cherokee

  • miles
Power steering, engine acceleration, coolant/radiator, belts, eco diesel system, blind side detectors and automatic emergency breaking have all been major issues with this jeep. I've almost been crashed into by other vehicles, including an 18 wheeler, because of the engine instability. It is now in the repair shop and completely unable to drive.

- Lake Charles, LA, USA

problem #76

May 282022

Grand Cherokee

  • miles
I was driving to pull up and park and my gas petal stuck. It went forward and Stuck between a pole and a tree. I am very shook up over this as something like this should Never happen.

- Fenton, MI, USA

problem #75

Feb 212022

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

While traveling with 2 small children on the highway a very strong burning smell starting coming through the ventilation system along with a small amount of smoke. Immediately exited the highway and left the vehicle overnight. Upon returning to the vehicle the next day, a large amount of liquid (oil) was leaked out under the vehicle as well as oil all over the components underneath the vehicle. Took vehicle to nearest mechanic and without even inspecting it, the mechanic (non dealership) stated it was likely the oil filter housing as he had replaced a # of these in recent memory due to the plastic melting and/or cracking. The mechanic confirmed the next day that this was in deed the issue and the oil filter housing had to be replaced due to mine being cracked. There appears to be thousands of these cases reported to nhtsa, yet the manufacturer is yet to recall this, which is a significant safety hazzard. Allowing a manufacturer to use a piece of plastic that is known to fail, to store and/or transfer a highly flammable liquid such as oil is a tragedy in the making. Oil leaking onto the engine and other components of the vehicle can cause a fire without the vehicle occupants knowing anything about it. If the manufacturer is unwilling to proactively recall this flawed part, then the nhtsa needs to step in and force a recall before a vehicle catches fire and there is a loss of life.

- Fort Thomas, KY, USA

problem #74

Apr 252021

Grand Cherokee 6-cyl

  • miles
A serious safety problem when fill the SUV with gas that can cause a fire with the SUV & the filling station. Gas just flows out of the filling port before the nozzle shuts off. This has happen 3 times at different stations. Taken it to the dealer. I-€™m not the only with this problem. A recall is needed!! Consumer stated vehicle was taken to the service dealer and was diagnosed as gas tank venting system which needs to be replaced at $1400. Manufacture has been notified. Case numbers are [XXX] and [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).-€

- Newtown Square , PA, USA

problem #73

Mar 262021

Grand Cherokee

  • 95,000 miles
The oil cooler filer housing is leaking, the part is on back order for up to two months, with over 50,000 vehicles in the country needing the same part replaced. Without that part replaced, it could cause extensive engine damage.

- Lincoln Park, NJ, USA

problem #72

Mar 142021

Grand Cherokee

  • 145,000 miles
The oil filter housing is cracked and it is a known issue with my vehicle.one morning there was a large amount of oil under my vehicle. At this time there are so many open issues with this defected part that I am unable to get this part cause there are 5800 people in line before me waiting for this part. I am unsure where to start to have this recalled but I would like to move in the direction of having that done. Please help! I need to have this done? I read online that there was a possible petition started for this very issue.

- Amarillo, TX, USA

problem #71

Mar 152021

Grand Cherokee

  • 94,200 miles
Vehicle cranks, but does not start. Vehicles acts like it does not have gas while driving. It does not accelerate or decelerates while driving like it's about to stall. Issues are similar to the 2013 Jeep Grand Cherokee recall.

- Richmond, TX, USA

problem #70

Feb 022021

Grand Cherokee

  • 83,000 miles
Egr failure, egr is the same that is in the Ram that has been recall for more than two years. Parts are not available for the Jeep, but are the same egrs that go on the Ram. Egr is failing on these vehicles are creating engine fires with no warning

- Rison, AR, USA

problem #69

Jan 072021

Grand Cherokee

  • 57,000 miles
When I went to the gas station on rt. 130 in burlington, the attendant told me my gas cap was broken. I didn't quite understand and thought he meant the gas door since it is sometimes hard to get open. I check this morning to see what he meant and my gas cap was laying in the behind the gas door. I have a capless system. No need to twist. I don't know how it broke. I can only say the attendance told me it was broken before he filled up my tank.

- Burlington, NJ, USA

problem #68

Dec 052020

Grand Cherokee

  • 91,150 miles
I was driving on highway 26 West bound in Oregon just outside of portland. My car has ecodiesel engine in it. I usually buy gas when it is about a quarter tank of fuel. I had about quarter tank of fuel and about 150 miles range left. I was on the left lane and traveling at about 60 mph. All the sudden my engine stopped instantly on the left lane of highway 26. All the cars behind me hit the brakes not to rear end me. My car's engine stopped and slowed down so quickly. It was scary. I tried to pull over to the right side of the highway. Once the car was parked, it said that battery saving mode. It would crank up but not start the engine. I called a mobile mechanic over. He checked the battery and alternator and said the battery is strong and no blown fuses whatsoever. He then went under the car and listen the fuel pump and said that it sounds very bad.he had beliefs that I had problems with my fuel system, maybe a broken fuel pump. He read the codes out of car computer and they all were related to the fuel systems. I started doing some online research and found out that Jeep Grand Cherokee has a faulty design of fuel tanks and if the fuel goes below the quarter tank level. Then pump does not work properly. Upon reading this, I called a friend who brought me 5 gallons of diesel and we put the diesel inside the tank and the car started immediately. I drove it to a near by gas station and filed up the tank full. I think this car has some sort of faulty design of fuel pump. It will cause a fatal accident if it does not get corrected by the manufacturer as soon as possible. When the engine stopped suddenly, the car actually swerved around little bit. This incident could have ended fatally if I was not quick enough. I am writing this to let you gusy know about this flaw about Grand Cherokee ecodiesels 3.0 engines.

- Portland, OR, USA

problem #67

Jul 012020

Grand Cherokee

  • miles
When car is in motion, car runs rough, hesitates, sometimes brakes are slow to react. When stationary circuits short for remote start, outlets and operating back lift. P0013 code is on this vehicle. This vehicle is demonstrating the same functions as those other Jeep vehicles that were recalled.

- Whiteville, NC, USA

problem #66

Aug 142020

Grand Cherokee

  • 99,900 miles
The air bag in the driver side headrest went off and the headrest is unable to reset. The def line and injectors went bad and I cannot drive my vehicle.

- San Antonio, TX, USA

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