CarComplaints.com Notes: The 2014 (and 2015) Jeep Grand Cherokee have a serious defect trend of transmission complaints. Most of the complaints are for rough shifting — things like jerking & hesitation when shifting gears.

10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
38,056 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Jeep Grand Cherokee fuel system problems

fuel system problem

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2014 Jeep Grand Cherokee Owner Comments (Page 3 of 6)

« Read the previous 20 complaints

problem #65

Jul 142020

Grand Cherokee 6-cyl Diesel

  • 55,000 miles

A D V E R T I S E M E N T S

We have a 2014 Jeep Grand Cherokee ecodiesel 3.0 which is part of the overall class action lawsuit with the epa and carb. We went through the process, received the software update & remuneration for the loss in value on the vehicle from fca. Fca clearly indicated in its literature regarding the settlement that the performance, mileage, adblue/bluedef usage, etc. Would not be affected (see attached information showing the emissions software update) however, our experience has been quite the opposite as I understand is common place after the upgrade. Fca did not adequately represent the major performance changes that were to be expected by the emissions software update & downplayed any issues. The main issues that we have encountered since the update include: 1. the check engine light coming on 3-4 times; 2. a major and dangerous hesitation/lag of the vehicle when you start it & attempt to accelerate-especially when the vehicle has been sitting for a period of time. 3. a highway mileage decrease from an average of 27-28mpg to 19-21mpg; 4. significant increase in the use of blue-def; we have had to take the Jeep in for service to check the check engine light several times & it is again in the shop yesterday/today for the same issues. At this point, we believe that fca did not correctly represent & repair the ecodiesel 3.0 engine in our Jeep Grand Cherokee & as a result of the upgrade, our performance has greatly diminished and we have suffered with a non-performing vehicle. We ask that NHTSA lodge a formal complaint on our behalf and be made aware of the continued issues with the vehicles & the misrepresentation of the performance issues.

- Greenwood Village, CO, USA

problem #64

Jul 052020

Grand Cherokee

  • 95,000 miles
After normal gas fueling, car is stationary, fuel meter registers more gas in tank than physically possible. I filled up the tank and meter shows over 400 miles of fuel available. Typically it should be around 330 on a full tank. Also, while driving my mpg meter fluctuates rapidly from 7 mpg to 60 mpg. I see on Jeep forums that this is a common problem with Jeep. Very upsetting considering all of the recalls already for this model Jeep. Fuel gauge repair estimated at $1400 !! (dependable Jeep - reseda, ca.)

- Chatsworth, CA, USA

problem #63

Jun 302020

Grand Cherokee 6-cyl

  • miles
The right side cylinder head required to be replaced and oil pump.

- Newark, DE, USA

problem #62

Jun 072020

Grand Cherokee 6-cyl

  • 96,000 miles

A D V E R T I S E M E N T S

On a cold start or after leaving the vehicle off for some time & try to crank it or start it back up, it cranks for a long period of time and does not start. It will not start until the second time of a start up almost if fuel was not getting delivered.

- Dalton, GA, USA

problem #61

Apr 092019

Grand Cherokee

  • 125,000 miles
The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while driving at 65 mph, the diesel exhaust filter full warning light illuminated and the vehicle decelerated to 40 mph. The vehicle was taken to fremont Chrysler Dodge Jeep Ram (39639 balentine dr, newark, ca 94560, (510) 656-8700) to be diagnosed. The contact was informed that the throttle body needed to be updated. The vehicle was repaired however, the failure recurred. The contact stated that the throttle body was updated four times. The manufacturer was not notified of the failure. The approximate failure mileage was 125,000.

- Monte Sereno, CA, USA

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problem #60

Apr 112020

Grand Cherokee

  • miles
I have a 2014 ecodiseal since I bought it has had problem after problem. I thought of I settled and had the emission update then it would get better but I was wrong my Jeep has had issues after issue. Lag to no power. Check engine light after check engine light. I have had it in the shop numerous times. Jeep is no help at all. I've had to pay out of pocket each time to have it fixed. A different problem each time but the same issue that brought me in the first time. My Jeep will not go over 35 mph at times. Sometimes the power is so bad that it will not go up a hill.

- Warsaw, MO, USA

problem #59

Jan 062020

Grand Cherokee

  • 80,000 miles

A D V E R T I S E M E N T S

Oil filter housing assembly keeps breaking and leaking. Wont hold oil anymore. 3 times it has done

- Havre De Grace, MD, USA

problem #58

Oct 172019

Grand Cherokee

  • 75,000 miles
Vehicle overheated and spewed all coolant. Several dealer visits, replaced egr, manifold, cylinder heads, hoses, thermostat etc. One occasion fuel was dripping into the engine compartment after repair and the engine compartment was smoking. Another occasion the manifold was smoking. It's only a matter of time before one catches fire. These are SUVS used to haul families.

- Layton, UT, USA

problem #57

Dec 262019

Grand Cherokee 6-cyl Diesel

  • 85,000 miles
Vehicle overheated - manifold / egr had to be replaced due to severe soot build up. Engine compartment was smoking and coolant empty when vehicle overheated. Vehicle is a fire risk.

- Layton, UT, USA

problem #56

Jan 012020

Grand Cherokee

  • 0 miles
I own this vehicle for over 5 years, and my wife just doesn't want to drive it with the kids because of the strong smell of diesel and diesel exhaust fluid inside the cabin it's just make you want to trow up and gives you headaches

- Anchorage, AK, USA

problem #55

Dec 092019

Grand Cherokee

  • 110,236 miles

A D V E R T I S E M E N T S

When stopped and parked at the local gas station the plastic fuel filler cap broke off during fueling causing the gas nozzle to fall out. Now check engine light is on. Jeep has since corrected this plastic part on newer models with metal. Cost of part alone is $650

- Pequannock, NJ, USA

problem #54

Dec 112019

Grand Cherokee

  • 117,000 miles
Vehicle was being refueled, ( fuel level was approx 1/3 full and was being completely filled). Vehicle would not start after fueling and was towed to a nearby mechanic for diagnosis and repair. Problem was diagnosed as a fuel pump failure. Upon removal of fuel pump from gas tank, and replacement, vehicle again operated normally. An examination of the failed fuel pump revealed that the fuel pump electrical harness connection had overheated and melted - certainly a very dangerous condition for a component that resides in the gas tank.

- Dracut, MA, USA

problem #53

Jun 122019

Grand Cherokee

  • 135,000 miles
I have a 2014 Jeep Grand Cherokee with a 3.0L ecodiesel engine that had the approved Jeep V08 recalled installed. Since having a certified technician install the V08 emissions recall, my vehicle has been back to the dealer repeatedly to have the following parts replaced: 14 total fuel injectors, fuel lines (high and low pressure) from tank to engine replaced twice, fuel tank cleaned, def injector replaced, numerous sensors and the fuel pump replaced. Each "fix" works for anywhere from 1 - 6 weeks before a light comes on again and the vehicle needs to be taken back to the dealer. Each of these repairs has included additional charges that were required to be paid out of pocket. Prior to the V08 emissions recall, I drove the vehicle over 100,000 miles without an issue. Since the recall, driving habits have not changed, but miles per gallon have dropped 2-3 mpg. The dealer and Jeep have also indicated that since the recall was installed, the vehicle must be driven differently compared to prior to the recall. According to the V08 recall notice, Jeep promised the recall would not affect the way the vehicles drives and also would not affect mileage, which has been proven false.

- Elmwood, WI, USA

problem #52

Oct 312019

Grand Cherokee

  • 99,000 miles
Fiat Chrysler automobiles (fca) issued a recall for the Ram 1500 ecodiesel, model year 2014-2019, for potential fires. Their recall states that the emissions gas re-circulation (egr) cooler can develop cracks and there is risk of an engine fire and potential for injury resulting. Fca goes on to state that injuries have occurred as a result of this particular engineering or manufacturing fault. My vehicle, the 2014 Grand Cherokee, was purchased with the optional 3.0L V6 turbodiesel engine, the "ecodiesel." This is the identical engine to the Ram and possess the same egr and egr cooler, as well as the same intake manifold, which is where the fires have seemingly occurred. The Jeep Grand Cherokee, model years 2014-2016, that utilize the optional ecodiesel engine were not named in the same recall, nor in any subsequent recalls from fca, and the risk of fire should be identical between the two vehicles. I am only assuming that the reason the Grand Cherokee was excluded, was because it was sold far less frequently with the ecodiesel engine option. If the Ram 1500 was recalled for a fire and injury risk, the Jeep Grand Cherokee that's powered by the same engine (and the same fire risk) should also be included under the same recall. It's concerning that a manufacturer admits significant health and safety risks due to a particular engine, but only includes one model that utilizes this engine. I do understand that this was a voluntary recall, but I believe that both vehicle models should be included under this recall, since it relates to the engine, not the specific vehicle utilizing it.

- Glen Ridge, NJ, USA

problem #51

Oct 282019

Grand Cherokee

  • 68,000 miles
My 2014 eco-diesel Jeep Grand Cherokee had an emissions recall, I am the 2nd owner. I found out about the recall when my car wouldn't run at normal speed, often I had to do the regeneration fuel cleaning. I had often notice diesel fumes in the cab. I had the recall work done at gresham Jeep. Soon after the check engine light came on. Oct 16 lithia Jeep of portland worked on my Jeep. I had been feeling ill for a while, burning eyes, exhausted & sick. Oct 28 I became very ill while driving my Jeep, I took my vehicle to lithia motors and ended up in the E.R. with carbon monoxide poisoning. Its been difficult getting lithia Jeep to fix my vehicle. If this has anything to do with the recall or is another issue I want this reported. I hope no one else gets sick or dies from carbon monoxide poisoning

- Portland, OR, USA

problem #50

Oct 042019

Grand Cherokee

  • 85,000 miles
The vehicle lost partial power while traveling on the highway at approximately 65mph and became difficult to control creating an extremely dangerous situation. There were no symptoms or other indicators prior to power loss. The vehicle is well maintained, 5-years old and has approximately 85,000 miles. Initial diagnosis by independent indicated the number 3 cylinder lost compression which should not have occurred on a vehicle in this good of condition but was a problem common in Jeep and Chrysler is well aware of the problem. The vehicle was moved to Jeep dealer for further diagnosis and repair.

- Summit, NJ, USA

problem #49

Jul 212019

Grand Cherokee

  • 191,000 miles
Engine shuddered and stopped while in park. Tried to restart, but would not start (electrical was fine). Had it towed and fuel injector replaced. Drove for approximately 75 miles and acceleration ceased on busy highway at 70mph. When able to pull over and stop, would not go into park (even though shifter indicated that it was in park). Dashboard indicated that my speed was too high to shift (I do not recall the full message) and it began to roll backwards into traffic. I turned it off and it stopped rolling. Tow truck said he had difficulty putting it in neutral. Prior to failure to accelerate, there was a heavy rumbling sound when gas pedal pushed; then it sounded like small parts were falling off of the engine; then grinding sound but no acceleration. I saw a brief message about 4wheel drive, but was trying to get to safety, so I do not know what it said. I had a passenger and toddler in the car. Frightening!

- Ventnor, NJ, USA

problem #48

Jul 012019

Grand Cherokee

  • 43,000 miles
Can not fuel vehicle - nozzle keeps clicking off. We got stuck in gas station out off gas because of this on going problem. Never ending problem !

- Millsboro, DE, USA

problem #47

Jul 012019

Grand Cherokee

  • 52,000 miles
After the emissions recall, my Jeep has dangerous lag on acceleration. You press the gas pedal and there is a 3-5 second delay before anything happens. Very dangerous when pulling out of my driveway etc. Additionally the fuel economy has decreased substantially. Any help with this is greatly appreciated. Thanks, mike

- Lansdale, PA, USA

problem #46

Jun 102019

Grand Cherokee

  • 72,000 miles
My vehicle has a long crank but will not turn over. Stuck numerous times. The dealer said they can't find the problem but I see online that earlier models were recalled for the same problem. It was said a faulty fuel pump relay. Am wondering if this is the same problem.

- Staten Island, NY, USA

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