Notes: The 2015 Jeep Grand Cherokee shows an early trend of transmission complaints. Most of the complaints are for rough shifting — things like jerking & hesitation when shifting gears.

The 2014 Jeep Grand Cherokee also has the same transmission issues.


really awful
Crashes / Fires:
67 / 0
Injuries / Deaths:
14 / 0
Average Mileage:
9,863 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Jeep Grand Cherokee drivetrain problems

drivetrain problem

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2015 Jeep Grand Cherokee Owner Comments (Page 6 of 10)

« Read the previous 20 complaints

problem #92

Apr 152016

Grand Cherokee

  • 4,400 miles


The vehicle recently rolled away after being placed into what I believed was "P" park. The electro in transmission shifter does not seem to function properly and fails to provide certainty as to when the vehicle is truly in park. The incident happened in my driveway and fortunately nobody was hurt in the incident. I have had electronic shifting cars before and this has never been an issue. The salesperson did mention that the 2016 models were going back to a traditional shifting mechanism, so he obviously knew of the issue. Unfortunately, I did not pick up on this during the sales process. This issue absolutely needs to be repaired.

- Waxhaw, NC, USA

problem #91

Jan 232016

Grand Cherokee

  • 25,000 miles
I was dropping off a dvd rental, I left the car running and pushed the 'return to center' shifter all the way up to the stop limit quickly and got out of the vehicle. My 23 year old son was in the passenger seat and yelled out "dad the car is moving" I jumped back in put my foot on the brake and watched the shift indicator as I slowly moved the shifter up so it indicated park. I have test driven the Jeep Grand Cherokee 2016 and would like the redesigned shifter put in my car, it has a mechanical feel to it and I was able to be assured that the transmission was in the intended gear.

- Walton, IN, USA

problem #90

Apr 112016

Grand Cherokee

  • 2,500 miles
Intending to back into my driveway, I shifted into reverse. The vehicle was not in reverse and crashed into the vehicle that was parked on the city street across the street directly across from my driveway.

- Rochester Hills, MI, USA

problem #89

Mar 262016

Grand Cherokee

  • 3,015 miles


I have had two incidents involving Y 2015 Jeep Grand Cherokee whereas I put the gear shifter into park and both times the vehicle moved in gear. The first incident I was loading my boat and trailer into lake powell and placed the shifter into park and the vehicle keep rolling back. The only thing that saved anyone from getting hurt was I placed the parking brake on immediate. The second instance was I was backing into my garage when I placed the shifter into park and the vehicle kept driving backwards in reverse gear. This causes my vehicle to crash into overhead storage and cause approximately $1500 in damage to vehicle. I called Chrysler and they did nothing to help but gave me the run around. I am concerned with my personal safety now due to this issue.

- Flagstaff, AZ, USA

problem #88

Mar 112016

Grand Cherokee

  • 1,300 miles
After putting the vehicle in what I thought was park in my circular drive, I hit the power button and exited the vehicle. It must have been in neutral because when I turned around to go back to the car to figure out what was going on with the noise, I saw my 10 year old pull the transmission into drive from the back seat. The car started moving forward at an angle (the wheels were turned due to circle drive) and I had to run to get it. After I got in the car and before I could get my foot on the break, my left leg that was still outside the door was smashed when the car swiped a tree and the right side of the car hit a rock. I was told the damage was over $1300 to repair. I did not seek medical treatment for my leg.

- Carlisle, MA, USA

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problem #87

Mar 072016

Grand Cherokee

  • 11,000 miles
3/7/16 car was parked at walmart parking lot, engine was left running with my wife in passinger seat. After approx. 20 min. The car began to reverse. Car went appox. 60 ft and hit another parked car, moving it approx. 1 1/2 ft sideways. The other car was hit on driver side between the doors. My wife attempted to stop the Jeep after it hit the other car while she was still in the passinger seat, and the car went forward to the same parking spot, jumped 12 in curb, went up a three berm and stopped when it hit a concrete base for a light pole. I'm 81 years old and I've owned many cars and this is the worst shifting system I've ever had. I have also rented many cars in many countries and never had a shifter as bad as this Jeep. This Jeep is not safe!!! for pictures and incident report #16-14797, call police officer jennifer hines #134 city of loveland, co, phone:970-962-2502 ext. 1134

- Loveland, CO, USA

problem #86

Mar 122016

Grand Cherokee

  • 5,994 miles


Our 2015 Jeep Grand Cherokee rolled down a ramp in a valet parking area. Valet attendant left vehicle in park and vehicle took off. Caused front end to receive major damage.

- Eagle Pass, TX, USA

problem #85

Mar 162016

Grand Cherokee

  • 5,000 miles
The contact owns a 2015 Jeep Grand Cherokee. When placing the vehicle in park, it rolled away without warning. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 5,000.

- Woodruff, SC, USA

problem #84

Mar 152016

Grand Cherokee

  • 600 miles
Gear selector lever is very difficult to ensure that the operator has selected the proper gear. What was an intuitive function in almost all vehicles is in the vehicle now requires too much time to make visual checks that proper gear selection is made. Its possible to shift up into what you think is park, only to find the vehicle still in reverse. Inadvertent bumps of the shift lever can take the transmission out of "D" drive selection and place the vehicle into "S" sport shift mode without the driver being aware. The operator over time will adapt, but occasionally still error at times. An overly complex device for what is and should be a simple function. It is entirely possible to get out of this vehicle thinking your car is in park, when its in reverse.

- Fuquay Varina, NC, USA

problem #83

Feb 152016

Grand Cherokee

  • 1,600 miles
The contact owns a 2015 Jeep Grand Cherokee. While the vehicle was idling at a drive-thru, the transmission was shifted into park. Once the brake pedal was released, the vehicle lunged forward. As a result, the contact's vehicle crashed into the rear of another vehicle. A police report was filed and no injuries were sustained. The vehicle was towed to the dealer. The technician diagnosed that the transmission needed to be reprogrammed. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 1,600. Updated 05/18/16

- Rock Hill, SC, USA

problem #82

Nov 152015

Grand Cherokee

  • 10,000 miles


The contact owns a 2015 Jeep Grand Cherokee. While pulling into a parking space, the vehicle was shifted into park and the vehicle rolled back in reverse. The contact did not realize that the vehicle was moving backwards until another vehicle blew their horn. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure occurred ever since the vehicle was purchased. The dealer stated that this was normal. The vehicle was not repaired. The approximate failure mileage was 10,000.

- Hermiston, OR, USA

problem #81

Mar 092016

Grand Cherokee

  • 18,000 miles
The contact owns a 2015 Jeep Grand Cherokee. While the vehicle was parked and unoccupied, it rolled backwards, jumped a curb, and crashed into a tree. There were no injuries and a police report was not filed. On numerous occasions, the gear lever failed to shift into the selected gear. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 18,000.

- Branford, CT, USA

problem #80

Oct 122015

Grand Cherokee 4WD

  • 8 miles
The contact owns a 2015 Jeep Grand Cherokee. While the vehicle was backing up, the shifter became inoperable. The vehicle was taken to a dealer where the failure could not be determined. The manufacturer was notified of the failure. The failure mileage was approximately 8. updated 06/15/16 the consumer stated it took multiple tries to get the E-shifter into the desired position. The shifter then returned to neutral making it difficult to see when the shifter was in the desired position. Updated 06/20/16.

- Pittsburg, NH, USA

problem #79

Mar 172016

Grand Cherokee

  • 9,000 miles
The electronic gear shifter is difficult to use and often shifts into an unintended gear during use. For instance, when pulling into a driveway and then reversing, I often get delayed in the maneuver as the shifter will shift to N instead of R from D, or while trying to reverse from P, it will shift to N instead of R. in times of traffic, this shifter requires me to take my eyes off of the road and onto the shifter itself to make sure it is shifting into the exactly the right gear, which can be hazardous. Also, when attempting to place the vehicle in P, it will shift into R just as easily as it will shift into P. I have left my vehicle before when it is in R thinking it was in P.

- St Louis Park, MN, USA

problem #78

Mar 162016

Grand Cherokee

  • 4,000 miles
With a cold transmission (usually) the vehicle has a hard time going from 1st gear to 2nd. There is lag/delay and then when it shifts there is a lurch forward movement. This is happening when shifting from park to drive and then moving...I.e. out of a parking space or out of the driveway entering the street. This happens daily.

- Coal City, IL, USA

problem #77

Mar 112016

Grand Cherokee

  • 13,000 miles
Transmission frequently stuck between gears when starting from a near stop. Dealer is able to reproduce issue and computer reports that "dog clutch" is confused on which gear to be in. When applying throttle, car will not move until clutch disengages causing a strong surge. Chrysler engineering is refusing to address the issue. I feel it is a safety concern as the car doesn't move when pressing throttle until the transmission decides which gear to engage.

- Elyria, OH, USA

problem #76

Feb 182016

Grand Cherokee

  • 2,000 miles
The contact owns a 2015 Jeep Grand Cherokee. While idling, the vehicle indepedently shifted out of park and rolled backwards. As a result, the vehicle struck a pole and kept rolling until it crashed into a fence on the top of a boulder. The vehicle was towed to an independent mechanic and dealer, but was not diagnosed. The manufacturer was notified of the failure. There were no injuries and a police report was not filed. The failure mileage was approximately 2,000.

- Ojai, CA, USA

problem #75

Jan 012016

Grand Cherokee

  • 2,000 miles
Electronic gear shifter is extremely dangerous, it takes me two or three tries to get the Jeep into the correct gear every time I start the vehicle. Fiat Chrysler needs to recall these and fix them immediately.

- Orlando, FL, USA

problem #74

Mar 032015

Grand Cherokee

  • 6,000 miles
Automatic transmission control does not move into park when selected without multiple attempts. Otherwise the transmission is left in reverse. The shifter needs to be redesigned!

- Broadlands, VA, USA

problem #73

Feb 062016

Grand Cherokee

  • 9,000 miles
Vehicle was stationary in park after exiting vehicle while engine was running with drivers door open vehicle started moving in reverse. I had to chase vehicle and jump in to stop vehicle. Thankfully there was nothing behind vehicle

- Shelby Twp, MI, USA

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