This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Total engine shut down at highway speed of 50 miles per hour resulting in near loss of control. Due to failure of catalytic converter at 60,000 miles. The manufacturer has a 21 day back order on the part and advises only 14 pieces are available North America wide. No warnings, no engine lights, no rough idling. Chrysler customer service in Canada showed little regard for the safety aspect of the part failure and appears to have a problem keeping up with demand for this part. As a police officer I dont want someone having an accident due to this failure with tragic results. We had just come off the main highway and if the failure had of occurred there a collision would surely have occurred.
After recall for the vehcile knee blocker trim was completed, it fell off. Consumer took vehicle back to the dealership, they fix the knee blocker trim again, but shortly after it fell back off.
- Oak Island, NC, USA
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- Orangeville, 00, USA