really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Jeep Liberty suspension problems

suspension problem

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2002 Jeep Liberty Owner Comments

problem #2

May 192006


  • miles


: the contact stated that the vehicle was driving at a speed of 25 mph up a hill on wet road conditions when the vehicle spun out of control crashing into a retaining wall. The accident resulted in major damage to the vehicle's body. The contact and an eleven-year-old passenger were both wearing seatbelts at the time, had to go to the hospital for the minor injuries. The police report was filed. The vehicle was towed to the dealer who sent to a body shop for body work. After receiving the vehicle back from the body shop, the dealer inspected and determined that both the front lower ball joints and rear coil springs needed to be replaced and were completely damaged. The dealer could not determine the cause of the accident but indentified that there was a recall on these components in 2004. The manufacturer was alerted who sent out an inspector to examined the vehicle. The inspector determined that there was no manufacturer defect that caused the accident. The contact expressed that the accident was related to a defect.

- San Francisco, CA, USA

problem #1

Aug 042004

Liberty 6-cyl

  • Automatic transmission
  • miles
While driving at any speed consumer heard a loud noise coming from the rear and vehicle vibrated. Vehicle was taken to the dealer for inspection, and mechanic determined that the rear coil springs needed to be replaced due to worn out parts. The brakes made noise when applied. The blower motor for the heat failed and the A/C was inoperative.

- Cleveland, OH, USA

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