This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Don hill Pontiac Jeep,2523 E, stone drive, kingsport, tn stated they do not have the parts to replacesafety recall F2 concerning ) lower ball joints on my 2003 Jeep Liberty.
- the contact owns a 2003 Jeep Liberty which had been recalled. A crash occurred as a result of the faulty ball joint on the vehicle. On February 22, 2007 the contact was driving at 30 mph on the highway, it was a cloudy but dry day and while exiting the highway the steering wheel became loose, it began to move left to right and the vehicle made a sharp left turn crossing into the left lane, ultimately striking the left guard rail on the ramp. The contact took the vehicle to the repair shop that Chrysler recommended. An investigator for Chrysler inspected the vehicle and reported that the vehicle did not have a loose ball joint, but the contact believed it was. The current and failure mileage were both 55,000. Consumer states she believes that a loss of lubrication which lead to corrosion, accelerated wear and separation from the steering knuckle in which resulted in the loss of Jeep directional control. Consumer also states known fact of defect in 2002-2006 around front suspension lower ball joint./23/07tr
2003 Jeep Liberty customer is looking for reimbursement for repairs because customer never received recall notice* the consumer stated the ball joint separated and subsequently caused the vehicle to drop down on to the tire/wheel assembly to the point where complete control of the steering was lost. The manufacturer denied reimbursement, because the consumer did not have the work done at a Chrysler dealership.
The contact owns a 2003 Jeep Liberty. The contact has been waiting to have the lower ball joints repaired. The NHTSA campaign id number is 06V288000. Since November, the dealer in her area stated that they don't know how soon they'll receive the parts. The current and failure mileage were 55,000.
-the contact stated that his daughter was in a crash with her 2003 Jeep Liberty on 01/27/07. The airbags did deploy. He stated that early that morning, on a clear day she crashed the vehicle resulting in her death. The contact stated that from the pictures of the crash, the wheels of the driver side looked unusual. The vehicle was on recall, but he was not sure if the recall had been repaired prior to the crash. The contact was waiting for the investigation to be completed. He felt that the crash was due to a failure in the lower ball joints. He also stated that the his daughter constantly complained that the tires and brakes were functioning incorrectly. The contact stated that his daughter constantly took the vehicle to the dealership complained about these problems, but the dealership would not do any repairs without the contact paying for the repairs.
- Mt Orab, OH, USA
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- the contact received recall notice 06V288000 on the 2004 Jeep Liberty with 69000 current mileage on 12/5/2006. The vehicle had been repaired on the previous recall, and the contact was not having any current problems. Her complaint was that Chrysler should be making more parts available due to the seriousness of the recall.
We have a 2003 Jeep Liberty that has been recalled due to problems with the ball joints. The dealership is informing her that they do not have the parts in stock. The dealership informed the contact that the parts are in back order. It has been 3 months since the client has heard from the dealership. Also got hit with an extensive repair bill on the brake system due to corrosion - vehicle has only 32,000 miles on it.
- the contact owns a 2003 Jeep Liberty. The vehicle was taken to the dealership on January 2, 2007 due to receiving a recall notice for the lower ball joints. The dealership stated that the parts would be available in about 4-8 weeks. She was advised on March 14,2007 that therewas a waiting list to have vehicle repaired, and it would be another 5-10 weeks. The current mileage on the vehicle was 59,000. There had been no failures to date.
I received a recall for lower ball joints on my 2003 Jeep Liberty. My dealership can't seem to get them. I have ordered them twice since December when I received the recall notice. Apparently they are on a national back order. When can I expect to get these replaced. I have a lot of clunking in the front. Especially when it is wet outside.
In October 2006, I received a safety recall notice for a 2003 Jeep Liberty, safety recall F23-lower ball joints. I called brunswick Chrysler on 2060 route 130, monmouth junction, NJ 08852 for an appointment on November 2, 2006, and was advised to call back in 3 weeks because the parts were in restriction. I called back on November 21, 2006, and was advised to call back in another 3 weeks because the parts were in restriction. In mid December, I called back and the parts were available and I scheduled an appointment for December 27, 2006. I left my car at brunswick Chrysler for 6 hours before they informed me that they ran out of parts and to call back in 3 weeks to make an appointment. In January 2007, I called a different dealership, global auto mall in North plainfield, NJ. I am still on the waiting list. Global auto says they only receive 2-3 parts from the manufacturer a week. I feel Chrysler is not remedying this defect within a reasonable time.
I am the owner of a 2003 Jeep Liberty that is subject to ball joint recall (notification code F23. I have called georgetown Jeep of westport, ct on two occasions since 12/06 after receiving notice of recall. They have refused to give me an appointment to repair the problem. I understand that this is a safety issue that affects control of the vehicle. I am sending a copy of this complaint to the ct attorney general.
- the contact owns a 2003 Jeep Liberty. While driving at 10 mph and making a turn there was a grinding sound. The contact was informed by the dealer that they were in the 20% range on the waiting list. The grinding sound occurred for a couple of months. The contact was aware of the safety risk involved due to recall# 06V288000. The current mileage was 30,251.
- the contact received a recall notice on lower ball joint rec on the 2003 Jeep Liberty with 36158 current mileage. The vehicle was repaired, but the dealer discovered that the right knuckle that held the ball joint was worn. The dealer would not replace the knuckle because it was not a part of the recall. The contact complained that the recall did not cover the entire problem. * the problem was determined to be the lowert ball joint. Updated 04/12/07.
Daimler Chrysler has not fixed the safety recall F23 - lower ball joints problem on our 2003 Jeep Liberty vehicle. The dealer they referred us to never contacted us to let us know the parts had arrived and that we could bring the vehicle in for repair. The dealer has now moved or gone out of business. We are worried that the SUV will malfunction and crash without the repairs.
- the contact owns a 2003 Jeep Liberty. The contact was concerned that she received more than one recall for the same failure. The first safety recall was 03V460000, and the second one was 06V288000.
- the dealer in her area stated that she could not bring in her 2003 Jeep libertywith (56000 current mileage to repair the ball joint recall during the first week of March. She would have to bring in the vehicle the second week in March. The contact stated that two weekswas too long to wait to have a recall honored. There had been no failure to date.
- the dealer in her area stated that she could not bring in her 2003 Jeep Liberty with 56000 current mileage in to repair the ball joint recall during the first week of March. She would have to bring in the vehicle the second week in March. The contact stated that two weeks was too long to wait to have a recall honored. There had been no failure to date.
- the contact owns a 2003 Jeep Liberty sport. The contact stated that the problem was with daimler Chrysler and the length of time that it was taking them to make the safety repairs on the lower ball joints. The contact stated that they have been waiting since November. She asked for a rental car while waiting for the repairs to be made, and was denied, and did not believe that was fair. The contact heard noises coming from the lower ball joints. The weather conditions were poor, it was wet. Have been wet. The current mileage was 67250. There had been no failures to date.
- the contact owns a 2003 Jeep Liberty. The contact received NHTSA recall 06V288000 concerning the lower ball joint. The contact has called the dealership in her area, and they stated that they didn't have any parts available. She has been trying to get the recall repair performed since November of 2006 there have been no failures to date. The current mileage was 40000.
- the contact owns a 2003 Jeep Liberty. The contct received recall 06V288000 concerning lower ball. The contact called the dealership in her area, and they stated that it could take 4 months in order for them to set up the recall service. There have been no failures to date. Updated 03/30/07.
A D V E R T I S E M E N T S
- Kingsport, TN, USA