The contact owns a 2003 Jeep Liberty. The contact stated that while inspecting the vehicle, the technician diagnosed that the vehicle was unsafe to drive due to an upper control arm failure. The technician informed that the part was on back order and there was no time frame available for when to part would become available. The vehicle was not included in NHTSA campaign number: 09V119000 (suspension). The manufacturer was notified of the failure. The approximate failure mileage was 70,000.

- Palmyra, NJ, USA

Front suspension upper control arm/ball joint separated causing wheel dislocation on front passenger side. The incident occurred leaving a parking lot at about 5 miles per hour. The same make/model year Jeep Liberty has recall J17 for the front suspension upper control arm/ball joint, but my vehicle VIN is not included in the recall. Lower ball joint, covered under recall F23, was not involved in the failure. Both the ball joint and the upper control arm on the front passenger side of vehicle required replacement, after vehicle was towed to garage and inspected.

- Weatherly, PA, USA

Backing out of a parking spot, heard a clunking noise. Put in drive, turned the wheel and the vehicle tilted to the drivers side. Exited the vehicle to find the drivers side tire inverted and almost parallel to the ground. When tow truck lifted the vehicle, the front passenger tire also collapsed. Had vehicle fixed today. Had to replace both upper ball joints, and arms. Vehicle is only 5 years old, had never been off road and only had 59,000 miles. Repair shop owner said he has never seen both ball joints collapse and there is no reason why they should have, except for faulty parts.

- Royal Oak, MI, USA