hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
52,667 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Jeep Liberty suspension problems

suspension problem

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2003 Jeep Liberty Owner Comments

problem #3

Mar 252009


  • 51,000 miles


On several occasions my car has stalled. Prior to it stalling it would have power surges, backfire, the RPM needle would go crazy, and then just shut off loosing all power to brakes and steering. Stalling would occur mostly at lower rates of speeds (under 50mph). It wouldn't turnover immediately. I would have to wait 20 to 25 seconds each time and then it would start, almost as if the system resets itself. It's pretty scary when you have to young children and your on a freeway and your car all of a sudden stalls. The second problem I'm having is a very loud noise coming from the rear end. I pointed my side mirror down towards my backtire. I watched as the rearend made a load cluncking noise and it was as if the back tire was being pushed outwards. The third problem is my passenger side rear window just dropped into the door. The motor still works I can hear it. And last but no least my left turn signal blinks extremely fast and then sometimes it doesn't. my car is currently at the Jeep dealership. I think it's kind of funny that the guy wants to charge me $200 to investigate the problems I'm having to find out what it is. Thanks to everyone's complaints I can call him and tell him the problems, as if he didn't already know. Goodluck to everyone.

- San Jose, CA, USA

problem #2

Jun 192008


  • 106,000 miles
On June 19, 2008 I was driving on a major highway when the vehicle started to make a loud noise from the rear and 10-15 minutes later I heard a loud thump and the car stopped, I had to roll to a stop an the side of the hwy...when I looked under the car the rear axle had fallen. The Jeep has had a rear noise for sometime now. I took it in and was told that the rear axle needed oil it was completely dried up and the metal has been grinding which is why the noise was there. I asked why was there no oil and everyone looked surprised and did not have an answer. Never heard of that, I was told that metal particles where in the oil pan and that the noise will continue but that there was no danger. Months later I took the car back to have that same rear axle oil changed and was told that I do not need to do that again. Now 6 months later the cars axle falls out. What is up with that. I have been driving for over 30 years and have owned varies vehicle which I have driven over 230,000 miles and never had the oil in the axles replace. Why did this happen to my vehicle" what can I do" I am 4 months shy of paying off this vehicle. What a joke.

- Plantation, FL, USA

problem #1

Apr 152003

Liberty 4WD 6-cyl

  • Automatic transmission
  • 1,000 miles
Groaning/grinding noise in the back wheels at slow speeds, mostly when leaving a parking garage, stop lights, parking lots. Brake pedals not depressed at the time. Noise increases when temperature is low and humidity is high. Noise started at 1,000 miles (less than a month after the date of purchase). Taken to dealership who at first could not duplicate the problem. I recorded the noise several times and played to the dealership service manager. In for repairs for the same purpose over 10 times during the 1st year, without success. Issue is now with Chrysler engineering who appears not to be in any hurry to fix the problem. Dealership does not follow-up and does not communicate on the status of this issue. Also never received the recall notice. Took the car in for the recall service after seing your notice, and was told it might take a couple of months for the recall notices to get out. It's been 6 months, and no recall notice as yet. Other issues with this car are another rattling noise that they can't fix. A weather strip on the driver's window that had to be replaced 7 times (so far) because it keeps coming loose. Excessive vibration when on the highway at speeds of 70 mph. Wind noise coming from every direction, can't hardly hear the radio. Radio quality is so bad I can't use it. Have to play cds instead. And Chrysler won't do a thing to remediate the problems.

- Aurora, CO, USA

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