This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Jeep Liberty. While driving various speeds, the vehicle veered in the opposite direction. There were no warning indicators illuminated. In addition, the passenger side seat belt failed to unlock. The vehicle was taken to an independent mechanic where it was diagnosed that the ball joints needed to be replaced. The vehicle was repaired, but the failure recurred. The contact was advised that the upper control arms needed to be replaced; however, the repairs were not performed. The dealer was not contacted. The manufacturer was made aware of the failure and the contact was awaiting a return phone call. The failure mileage was unknown.
While driving down the highway, I heard a big clunk and then the vehicle began to go back and forth on the road making it difficult to control. Upon inspection the passenger rear control arm fractured. It was very corroded as was the drivers side.it was just in for an alignment.why was my state not included in the recall, we use salt too.
The contact owns a 2004 Jeep Liberty. While driving approximately 60 mph, the vehicle swayed from side to side, causing the front end to ricochet. The contact could not control the steering. The contact removed her foot from the accelerator pedal, but the vehicle continued to sway and bounce prior to independently stopping. The vehicle was towed to the contact's residence and was later towed to the royal Chrysler dealer (located at 3961 waverly rd, owego, NY 13827). The contact was informed that there was a recall on the vehicle (L27, N46, and D16) of the lower control arm. It was diagnosed that the rear wheel detached, which affected the steering ability. The vehicle was not repaired. The manufacturer stated that the vehicle was included in the buyback program and they would repair the vehicle. The VIN was included in NHTSA campaign numbers: 06V288000 (suspension) and 12V085000 (suspension). The approximate failure mileage was 99,000....updated 10/23/17
Takata recall the drivers side ball joint sheared off because it cant be greased.. the wheel fell off in a parking lot.. the passengers side is doing the same shearing off.. it made a whining noise on the drivers aide and is not making a noise on passenger side
- Decatur, AL, USA
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We own a 2004 Jeep Liberty that was purchased new in Virginia and resold to our family in 2013, in Virginia. On 22 June 2017, my 18 year old daughter was driving our Jeep on mountain roads about 50 miles from our home when she noticed the vehicle was "swerving" and making a noise. She managed to safely move the vehicle out of the traffic lane and contact me. Upon my arrival and inspection of the vehicle, I noticed the rear lower control arm on the driver's side had completely broken and allowed the rear end to shift position, causing the vehicle to track far out of alignment and causing the rear tire to rub on the fender wall. I was surprised to see rust appeared to be the cause of the control arms failure. After getting the vehicle home and researching parts to replace the broken control arm, I discovered that part had been recalled on 2004 Jeep Liberty which surprised me because I had the vehicle serviced by a Jeep dealer to ensure all recalls had been completed. Upon further research, however, I learned the recall only effected those Liberty in the North East and upper midwest where salt is frequently used on snowy roads (https://www.autotrader.com/car-recall/Jeep-adds-137000-Liberty-SUVS-to-recall-171108). while this explains why the dealership hadn't repaired the item, it certainly didn't explain why we weren't notified that the part is prone to such failures, considering Virginia does receive a fair share of snow and a huge portion of the Virginia population commutes into Washington D.C. (which was included in the recall) it seems extremely negligent to allow owners of this vehicle to continue to operate them without at least a notification even if Jeep doesn't have to replace the item. I purchased ungraded aftermarket control arms and installed them myself, I've included a picture of the original control arm. Thank you, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
I have a southern state vehicle experiencing what I believe is a northern state (salt belt) recall. My lower control arms are rusted almost to the point of dangerous. Apparently this is an issue that is not limited to northern states. No failure at this time but it appears it could happen anytime. NHTSA campaign number: 12V085000
Important this is translated from spanish to english in google translator. My reason for my complaint is, to help me with the problem I have, really do not know if this merchant exists or is something ghost. I have tried to communicate with the seller and with the local dealer but it is impossible no answer, as the place is far to go, I have not yet had the opportunity to go to the local. For this reason I think I am a victim of fraud. I have also tried to communicate with them using barios phone number, but it is impossible not answer. Saturday 22 October 2016 I was cleaning the SUV when I realize that the passenger seat lacks a turnillo and safety belts of defects are removed. I quickly call the seller but not answered. That same day I informed my mechanic avia come to my house, told my SUV has a water leak and burned in the muffler, when my check mechanic tells me is not water is oil, again I contact the seller and I sent him a text message and does not answer me, my mechanic informs me, the trader can not sell tire truck with bad quality, my SUV the tire are worn, not really sap that information. Until today I call and leave a text message to the seller but he does not answer when I call the merchant I end the call. For this reason I think I am a victim of fraud. Please ask for help because now I have no car and not think it's sure I use the SUV in these conditions, another thing I want to add on the water leak, the reality is that the radiator is broken, the seller lied to me deceived me, the me I swindled. That day when I got home it was night, I when I get home check the part of the front of the SUV, the part where the engine is, the water reservoir had no water, for me that was strange and contact the seller, I told the salesman that the water reservoir had no water, the seller told me that was normal.
The contact owns a 2004 Jeep Liberty. While driving various speeds, the contact heard an abnormal clunking noise under the vehicle. The contact stated that the vehicle lost control and veered into another lane. The vehicle was taken to an independent mechanic where it was diagnosed that the rear passenger side control arm corroded and fractured. The mechanic stated that the rear driver side control arm would soon fail as well. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 12V085000 (suspension). The manufacturer was made aware of the failure. The approximate failure mileage was 111,000.
I bought the car used after I've been hit in the back from somebody and I no longer had my Subaru or the money to buy another Subaru so I was stuck buying this car in the meantime and the windows work but only for a little bit 6 hours after I bought the car the engine light turned on course it didn't have any transmission fluid so I put some in but one window dropped had to pull it out and now the driver door does completely will not roll up or rolled down and then I see that they have done some work to it because I didn't notice when I bought it that the door has power they have opened it another issue is that I washed my car when I call the person that bought it was a little small dealership I stated that I washed the car he stated to me to me "you washed the car?" I said yes I didn't ask any questions however the next day the front left headlight went out and it cost me $15 so not sure what else I can do it appears that there was a recall there is a recall on the fuel tanker what not they can catch fire I would like the recall to be repaired also I should have noticed that the car occasionally randomly feel like it's fishtailing while I'm driving I was struck by a vehicle on the freeway while I was walking after my Jeep Grand Cherokee that I had prior to my Subaru completely died on the middle of the freeway I began to walk to the call box when I was struck by a car so I have to have a safe car I am a single mother and grandmother thank you for your attention in this matter.
Rear lower control arm on drivers side broke while traveling down highway #81 outside of columbus, ne. Total steering control was lost nearly causing a probable severe accident. My local repair shop checked and found a recall for this, (recall # L27120613-010) called Chrysler and was informed that the recall did not include Nebraska. Does not the lives and wellfare of us here in nebrask deserve the same protections as do other states?
The contact owns a 2004 Jeep Liberty. While driving approximately 25 mph, the vehicle began to violently shake and an abnormal sound emitted from the rear of the vehicle. The vehicle was driven to the contact's residence where it was discovered that the rear control arm was fractured. The vehicle was not diagnosed nor repaired. The VIN was not included in NHTSA campaign number: 12V085000 (suspension). The manufacturer was notified of the failure. The approximate failure mileage was 102,000.
The contact owns a 2004 Jeep Liberty. While driving 75 mph, the rear lower control arm bracket under the vehicle detached. The vehicle was towed to an independent mechanic where it was diagnosed that the control arms detached due to corrosion. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 200,000. The VIN was not available.
I have had the front lower ball joints replaced twice on my 2004 Jeep Liberty. I was driving both timed it has happened costing me tow and repair costs. I feel I should have been notified about the dangerous safety recall on this vehicle. I am now after leaning that it also hssv12 recalls and safety issues including the gas tank and suspension and stability of my vehicle am afraid to even drive it out if concern for mine and others safety. I am a 62 year old fudablrd woman and need this vehicle fixed and brought up to safety standards. Please tell me what and where to do to get issues resolved. Thank you
We have had the lower ball joints front replaced, the rear lower control arms replaced and now the rear upper control arms are corroded and showing stress cracks. In reading the other incidents it appears that the vehicle is not able to be controlled when the control arms fracture completely. No recall on this yet but there should be as the rear lower and upper control arms are both affected by the salt and inclement weather in Minnesota. This is a hazard and should be replaced by the manufacturer to be a safe vehicle. The whole rear suspension sounds like it is about to disengage from the vehicle. 113,000 mileage. Our mechanic has repeatedly recommended replacing the upper control arms at the cost of $1200.
The contact owns a 2004 Jeep Liberty. The contact stated that while driving at approximately 30 mph, the rear suspension of the vehicle failed causing the vehicle to be uncontrollable. The vehicle was driven to an independent mechanic that diagnosed that both lower control arms fractured and needed replacement. The manufacturer was notified of the failure. The vehicle was repaired. The approximate failure mileage was 53,580.....updated 07/05/16 the consumer stated the lower right control arm, broke and the left side showed signs of advanced corrosion. Updated 07/11/
The contact owns a 2004 Jeep Liberty. While driving approximately 35 mph, the driver suddenly lost control of the steering before stopping the vehicle. The vehicle was taken to an independent mechanic who discovered that the rear lower control arm fractured. The manufacturer was not notified of the failure. The failure mileage was 125,000.
The contact owns a 2004 Jeep Liberty. While driving approximately 3 mph, the rear driver side lower control arm suddenly fractured. The vehicle was towed to the dealer where it was diagnosed that the lower control arm failed. The manufacturer was not notified of the failure. The VIN was unknown. The failure mileage was 100,000.
The contact owns a 2004 Jeep Liberty. While driving 15 mph, the contact noticed an abnormal noise underneath the vehicle. Upon inspection, the contact noticed that the lower control rail on the front passenger side fractured. The contact also noticed corrosion underneath the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 129,000.
A D V E R T I S E M E N T S
- Dayton, OH, USA