7.3

pretty bad
Typical Repair Cost:
$270
Average Mileage:
111,350 miles
Total Complaints:
25 complaints

Most Common Solutions:

  1. replaced window motor (7 reports)
  2. not sure (5 reports)
  3. replace motor (4 reports)
  4. aftermarket part available (3 reports)
  5. placed a two by four in the window to hold it in place (3 reports)
  6. repair (3 reports)
2004 Jeep Liberty windows / windshield problems

windows / windshield problem

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2004 Jeep Liberty Owner Comments (Page 1 of 2)

problem #25

Apr 192019

Liberty

  • Automatic transmission
  • 60,000 miles

A D V E R T I S E M E N T S

I wish car manufacturers would quit adding electrical junk to their cars. I'd rather choose my own pain in the ass accessories if they keep breaking down. Maybe I could get better quality then.

- Kathleen C., Hiawassee, US

problem #24

Jul 222019

Liberty LS 3.7L V6

  • Automatic transmission
  • 79,000 miles

Just another Jeep Liberty owner (2004) throwing another log on the fire of complaints regarding the ridiculously bad window regulators on this thing. I did the merry-go-round once, replacing rear left, rear right, front passenger and driver's, and now the rear right is out again. Dropped yesterday, just in time for a thunderstorm, and I found myself reaching for the packing tape yet again. After the first drop-in I learned to do the repair myself, and now I'm too familiar with the process of ordering the part off of Amazon and installing it a few days later (although my time-to-repair drops every time).

This Jeep is the first new car I ever purchased, and I was crazy proud to get it. That said, having put 255,000 miles on a Honda before I owned the Jeep, and with no real repairs at all to that, just tires and belts/hoses maintenance kinds of things, I'm left shaking my head. We also own a VW, which (touch wood) hasn't had any issues as of 101,000 miles. Despite being an '04, my Jeep only has 79,000 on it and so far it's had a weird electrical problem that caused it to eat batteries for a while, a transmission leak that finally got sorted, and, of course, the window thing.

First and last Jeep I'll ever own and a terrible argument for American-made autos, especially as the company has taken zero responsibility for the window issue, which is beyond well-documented. First time this happened I Googled the problem, and the first site I saw said "If you own a 2003-2006 Jeep Liberty and your windows haven't fallen into your doors, they're about to." Absolutely right.

- R T., Malibu, CA, US

problem #23

Jul 042018

Liberty 3.7V6

  • Automatic transmission
  • 150,000 miles

It's a pain in the rear. You hit a bump and the window goes down all by itself. Good thing it's summer when it happened. I don't know if the previous owner ever changed them or not. It wasn't just one window either.

- Peggy C., Perrinton, MI, US

problem #22

Feb 082018

Liberty Renigade 3.7L

  • Manual transmission
  • 132,000 miles

A D V E R T I S E M E N T S

A window that I seldom open (driver side rear window) dropped into the door while I was driving on I-95 in South Carolina. This left my vehicle open to entry and theft. This is the third window in this vehicle that has failed, but this was the worst. I will never buy another vehicle from this manufacturer. I will suggest to everyone that I know that no one else ever should. I have many Facebook friends, and they have friends who have friends. It would be a service to the people of the USA if you go out of business.

- Tom D., Collegeville, US

problem #21

Dec 142015

Liberty Limited 3.21

  • Automatic transmission
  • 90,000 miles

This seems to be an on going problem with window regulator and motors. When replaced should be for free.

- jdnbh1ln, Walhalla, US

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problem #20

Jun 042017

Liberty

  • Automatic transmission
  • 189,000 miles

This will be the third time I have had to replace the regulator on the windows. It is the plastic piece that holds up the window that breaks. The motor and that piece are all one piece so you have to replace the motor and all to fix the problem. Two times I can live with but three times is a little to much.

- lkaskew, Glenpool, US

problem #19

Mar 092017

Liberty 4x4 3.7L

  • Automatic transmission
  • 150,000 miles

A D V E R T I S E M E N T S

all windows don't work and I don't know how much it will cost.

- Manuela A., Sun City, CA, US

problem #18

Aug 262016

Liberty

  • Manual transmission
  • 113,200 miles

why in the hell does it take hundreds of complaints and years to rectify their screw ups?

- Peter S., Omak, WA, US

problem #17

Aug 012016

Liberty

  • Manual transmission
  • 113,000 miles

why in the world does it takes years before the courts hold them responsible?

- Peter S., Omak, WA, US

problem #16

Dec 052016

Liberty 3.6L

  • Automatic transmission
  • 120,000 miles

Two windows fell, due to engineering defect on the plastic clip that holds it in the channel.

- bstyle2go, Mermentau, LA, US

problem #15

Jul 212011

Liberty Sport 3.2L V6

  • Automatic transmission
  • 112,840 miles

A D V E R T I S E M E N T S

This is complete bullshit. I had a 1978 Chevy chevette and NEVER had problems with the windows. I have also owed a 1984 Volkswagen Rabbit and experienced no issues with the windows. My father also purchased a 1964 Chevy dump truck and the windows worked on it so why in the hell in 2004 can you not manufacture a car who's window work 10 years later...??

- Lynnette R., Tampa, FL, US

problem #14

Dec 162016

Liberty Sport 3.2L V6

  • Automatic transmission
  • 186,250 miles

This is complete and utter bullshit. Now the driver's side window has stopped working. Are you kidding me?? The one that has had the most use???

- Lynnette R., Tampa, FL, US

problem #13

Aug 302011

Liberty Limited 3.7L

  • Automatic transmission
  • 90,000 miles

It is a difficult fix to reach inside the door through the openings to repair. I don't have kids and rarely have passengers to have this window motor problem. Shops want to charge a small fortune. Ugh!

- Matt F., Rockford, AL, US

problem #12

Feb 152016

Liberty

  • Automatic transmission
  • 36,000 miles

This is the 3rd time a window has failed, fallen into the door in the past 3 years. Each time I get it fixed it cost about $500.00

I only have 36,000 miles on this car and I can't believe jeep would put such cheap parts in their autos

Is there a recall or a class action lawsuit going on with this major problem?

I don't remember the other 2 dates of the problem happening

- barbyj, Tucker, GA, US

problem #11

Jun 142015

Liberty Sport 2.4L

  • Manual transmission
  • 140,000 miles

I came out to go to work and found my front passenger window open. Puzzled I thought I left it open, not likely. I tried the switch on the counsel and the door with no luck. I took it to the garage to get it repaired and they said they will see me in a couple of months since they see Jeeps in for the window regulators all the time with this problem. This is criminal behavior of Jeep. I read the reviews on this site a will be getting rid of this nightmare of a vehicle, and will never do business with Chrysler, Jeep or any of their affiliates.

- wi, Casper, WY, US

problem #10

Jun 122015

Liberty Limited V6

  • Automatic transmission
  • 64,000 miles

When I called my regular mechanic to repair the window he told me to call Jeep. I Googled the topic and called the dealer and the recall number. They CLAIM that there is no recall with the windows and that I am past the extended warranty they offered to I have to pay to make the repairs myself.

Had to pay my mechanic $400 and made sure that they did not use Chrysler parts for the repairs. Would like to get in on the class action lawsuit they have going on since Chrysler knows their parts are bad. This is just bad for business, big business only cares about profits, they don't have a care in the world about customer service.

- tmccriteca, Citrus Heights, CA, US

problem #9

Apr 142015

Liberty

  • Automatic transmission
  • 110,000 miles

This is the 5th window that I've had fixed on this vehicle and it had better be the last or it's getting traded in. I've paid anywhere from $265-425 to have them repaired but this time I found a company in Phoenix that give a 1yr warranty on a metal repair that is supposed to last forever and it was around $150. So far so good. If it works, I have one on my 2012 that needs to be done and one on a BMW that I'm afraid to even have quoted. Crossing my fingers and toes in Phoenix!

- Jen A., Phoenix, US

problem #8

Jun 052015

Liberty Utility V6

  • Automatic transmission
  • 132,000 miles

Window regulator on left and right rear windows replaced in February, 2015. Regulator replaced again on left rear window on June 5, 20, 2015. June 20, 2015 replacement would do nothing but grind when tried to put the window down. The total for parts has been $250 and labor $270. I talked to Chrysler Corp at 800-992-1997 and was told there was no recall and nothing they could do.

This has been a major problem for me, when the windows broke originally they fell and I had to tape the windows up with duct tape, which left residue on the inner doors and the windows and ripping off my window tint. When it rained and the windows would not stay up my car seats and carpet would get wet. I do not know why they will not make a recall or help with repair of these windows, or at least make updates that will take care of the problems.

I am fed up the replacing windows and will never purchase another Chrysler product!

- Dianne C., STANFIELD, NC, US

problem #7

May 092015

Liberty 3.7L

  • Automatic transmission
  • 49,000 miles

THIS PROBLEMS OCCURS VERY OFTEN. NOT EVEN 50,000 MILES ON A 2004 JEEP LIBERTY & HAS ONLY BEEN DRIVEN ON HIGHWAY ROADS. NOT A VERY HAPPY PERSON WHEN THIS OCCURS. WHAT JEEP SHOULD DO IS FIX ALL OF THEM WHEN THEY NO IT IS A PROBLEM WITH THE WAY THE WINDOWS WERE BUILT. THE FIXED THE FRONT WINDOWS AT THERE COST BUT WOULDN'T FIX THE REAR ONE. THE WHOLE THING IS, THE BACK WINDOW WAS NOT EVEN LOWERED A DOZEN TIMES. SHAME ON JEEP FOR HAVING THIS PROBLEM.

- Larry J., auburndale, US

problem #6

Jun 092014

Liberty Limited 3.7L V6

  • Automatic transmission
  • 165,000 miles

The drivers side rear window fell into the door, as well as the passenger front side window. Oddly enough, the drivers side window, used the most, never failed.

DO NOT TAKE IT TO THE DEALER. Do not buy a replacement regulator. This applies to all Jeeps with power windows.

The fix is an aftermarket kit available from ebay or even Autozone that is made of STEEL. It replaces the weak part in the regulator that always breaks and strips out. They all do it. It is so common that this kit is made in China! Produced en masse by the crate-load. If you are handy the fix yourself takes about an hour for the first one and less for the others because you know what to do. Your good little shop mechanic can do it too. About 100 bucks.

- trailbuster, Columbia, IL, US

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