This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
After calling to have my Jeep fixed, for the recall...fuel tank may experience a leak....the dealership would not fix it. They said they would call me and never did. When I took it back, they refused to fix it.
Whenever I fill up the gas tank with gas the filler tube over flows with gas and does not allow the fuel pump to cut off automatically. This has happened since the vehicle was new. Gas gushes out of the filler tube and down the side of the vehicle and creates a large pool of gasoline on the ground. This action can be easily repeated. One must stop the fuel pump before the tank is full and not allow the pump to cut off automatically.
The contact owns a 2006 Jeep Liberty. The contact received notification of NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) however, the part was not available to do the repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure.
2006 Jeep Liberty. Consumer writes in regards to recall notice issues. The cosnumer stated it has been over a year, since the recall was annouonced. To date, his vehicle has not been repaired, due to lack of parts.
- Naples, FL, USA
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The contact owns a 2006 Jeep Liberty. The contact attempted to have the vehicle repaired according to NHTSA campaign number: 13V252000 (fuel system, gasoline, structure); however, neither the dealer nor the manufacturer knew when the parts would be available. The vehicle was not repaired. The contact had not experienced a failure.
There was a recall on my Jeep Liberty issued October of 2013. It is now July 2014 and I still have not received my "follow up" letter. I spoke with my dealer on many occasions and the remedy parts are still not available. The following is an excerpt from the notice sent to me. This is a serious situation and if I am rear ended, my car could explode. Waiting almost 1 year after a recall is unacceptable. "the problem is... the fuel tank on your vehicle has a small chance of experiencing a fuel leak during certain types of rear end collisions. Fuel leakage in the presence of an ignition source can result in an underbody fire. What your dealer will do? Chrysler intends to inspect your vehicle and install an original equipment manufacturer (oem) trailer hitch where appropriate, free of charge (parts and labor) to better manage crash forces in low-speed impacts. The parts required for this program are currently not available. Chrysler is making all reasonable efforts to obtain the parts as quickly as possible. Chrysler will contact you again by mail, with a follow-up notice, when the remedy parts are available".
The contact owns a 2006 Jeep Liberty. The contact stated that the repairs for NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) had exceeded a reasonable amount of time. The dealer stated that the parts were unavailable for the repair. The manufacturer was not notified and the vehicle was not repaired. The contact had not experienced a failure.
The contact owns a 2006 Jeep Liberty. The contact stated that the vehicle was included in NHTSA campaign number: 13V252000 (fuel system, gasoline, structure). The contact stated that he had contacted the dealer and the manufacturer numerous times and failed to provide an estimated date for when the parts would be available for the recall repairs. The contact felt that the repair had exceeded a reasonable amount of time. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2006 Jeep Liberty. The contact received a recall notification of NHTSA campaign id number 13V252000 (fuel system, gasoline, structure) and stated that the part was unavailable to perform the repair. The dealer was unable to provide a date for the remedy part to become available. The manufacturer was notified of the problem. The contact had not experienced a failure...updated 08/11/14
I received a recall letter in 2013 recall number N46 and NHTSA campaign number 13V-252. I have not received further notification to take my Jeep in to be repaired. I called my local dealer who said they have not received any information or parts to repair our Jeep. This is a safety issue....why has it taken a year to get the parts to the dealers to fix our Jeep? when filling the vehicle with gas, the pump's handle will suddenly and forcibly stop (as though the tank were full) and gasoline will spit out of the fuel opening, despite the fact it is gallons away from being filled to full capacity. This happens with every different gas station's pump handles, so to be clear, it is not an issue with the pump or handle, or the individual's ability to pump gas correctly; it is an issue with the gas line of this vehicle and the indicator or regulator or whatever part is defective.
The contact owns a 2006 Jeep Liberty. The contact stated that received a notification for recall NHTSA campaign number: 13V252000 (fuel system, gasoline, structure).the contact stated that the dealer had to send the recalled parts back to the manufacturer because they were the incorrect parts. The manufacturer was not contacted. The vehicle had not exhibited the failure. Updated 08/12/14
TL * the contact owns a 2006 Jeep Liberty. The contact received a recall notice for NHTSA campaign id number: 13V252000 (fuel system, gasoline and structure). The dealer stated that the parts were unavailable for the recall repair. Neither the dealer nor the manufacturer knew when the parts would arrive. The vehicle had not experienced a failure. Updated 09/02/14 the consumer stated after the vehicle was repaired the failure recurred 2 months later. Updated 09/17/2014
The contact owns a 2006 Jeep Liberty. The contact received a recall notice for NHTSA campaign id number: 13V252000 (fuel system, gasoline, structure). The dealer stated that the part for the repair was unavailable and did not know when it would arrive. The manufacturer was not notified. The vehicle had not experienced a failure. Updated 08/12/14
When filling the vehicle with gas, the pump's handle will suddenly and forcibly stop (as though the tank were full) and gasoline will spit out of the fuel opening, despite the fact it is gallons away from being filled to full capacity. This happens with every different gas station's pump handles, so to be clear, it is not an issue with the pump or handle, or the individual's ability to pump gas correctly; it is an issue with the gas line of this vehicle and the indicator or regulator or whatever part is defective. This is the exact same issue we had with our 2008 Wrangler sahara unlimited, for which a recall was issued in 2013 for a defective gas line collar. Once the recall was remediated the problem stopped. So I called Jeep today to discuss why a recall had not been issued for our Liberty since it has the same problem. The answer I received led me to believe that not enough complaints had been received by your office; so I am filing a complaint with you today so that you can investigate the need for a recall for this issue on the Jeep Liberty model. My daughter-in-law owns this vehicle and allows me to drive it, so I am filing this complaint to bring this issue to your attention on her behalf, and whose information appears in section 3, below. Thank you for your attention to this serious issue.
The contact owns a 2006 Jeep Liberty. The contact received NHTSA recall campaign number 13V252000 (fuel system, gasoline, structure). The contact stated that the recall repair was not performed in a reasonable amount of time. The dealer indicated that the parts were not available. The manufacturer was not notified of the delay. There were no failures at this time.
The contact owns a 2006 Jeep Liberty. The contact stated that NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) had exceeded a reasonable amount of time for repair. The dealer advised the contact that the part was not available. The manufacturer was made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure.
Received important safety recall N46/NHTSA 13V-252 about a year ago. Have inquired with the dealer several times and not getting anywhere with the inspection of oem trailer hitch. They keep telling me that parts not available yet. I am very concerned about rear end collision and fuel leakage.
The NHTSA safety recall of my Jeep Liberty to repair a deadly defect with the placement of the fuel tank has not yet been repaired by Chrysler. They informed me of the recall in December, 2013, but the dealer (jim riehl's friendly Chrysler Jeep in Warren, mi) told me they didn't have the part yet. When I called that same establishment on March 3, 2014 to schedule the important safety repair, I was given the same response - they didn't have the part in stock yet. Today I just received a mailing from jim riehl's friendly Jeep in Warren mi which states:"recall notice. As of December 12, 2013, this vehicle has the following incomplete recalls/customer satisfaction notices: N46 (N46 / NHTSA 13V-252) please contact us to schedule an appointment. Recall/customer satisfaction notice repairs will be performed free." When I called russ in service at that same friendly Jeep today, May 28, 2014 - - part not yet in stock. The statement about the recall repair is fraudulent - the mailing contained two coupons for vehicle maintenance. When will you stop this farce and force Chrysler to stop endangering their customers and repair their deadly defect?
A D V E R T I S E M E N T S
- Myrtle Beach, SC, USA