This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle was in motion 30 mph. Front passenger side made a grinding noise and entire vehicle shook. Lost complete steering control and crossed 3 lanes of traffic before bringing the vehicle to a stop. Vehicle was in the far right lane and crossed over 3 lanes before stopping. Location was on a city street.
The contact owns a 2006 Jeep Liberty. The contact stated that the ball joint fractured on the driver's side tire. The vehicle was towed to a mechanic where it was diagnosed that the ball joint needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The vehicle was not included in NHTSA campaign number: 06V288000 (suspension). The contact stated that the vehicle experienced the same failure listed in the recall. The failure mileage was 154,000.
Rh lower ball joint broke today. Car is immobile. This ball joint was replaced one year ago, when it first failed. The LH one also broke 6 months ago. All 3 failures where in parking lots. My Liberty's VIN is not in the recall range. Jeep refuses to talk to me. Their explanation about water ant corrosion is not technically valid. I am an aerospace engineer and deal with this sort of thing all the time. The cause is cyclic loading of the tapered pin, high tension load and a stress riser at the thread. Replacing the ball joint only provides more failure opportunities. I would like to know the number of deaths and injuries this has caused.
I was driving home christmas morning and a few miles before I got home the lower and higher ball joints separated from each other. I had no control of the vehicle, thankfully there was no one else on the road with me. I was headed straight on road when incident happened. Vehicle bounced many times before coming to a stop off the road. I was informed later after incident that this vehicle had a recall for what I had just described above. Vehicle was bought used from dealership and have no record or info if this recall being fixed.
The contact owns a 2006 Jeep Liberty. While driving 5 mph, the front passenger side ball joint fell apart and the wheel detached. A crash occurred. The air bags did not deploy. There were no injuries and a police report was not filed. The vehicle was towed to an independent mechanic where it was diagnosed that the VIN was excluded from NHTSA campaign number: 06V288000 (suspension). The contact was informed that the driver's side ball joint would soon fail and needed replacing. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 100,000. Updated 02/16/17
- Fort Myers, FL, USA
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2006 Jeep Liberty. Consumer writes in regards to passenger side rear suspension and lower control arms damages caused by corrosion. The consumer stated when the arm broke, it caused the consumer to veer to the left into oncoming traffic. The consumer stated he was never informed of a recall, despite there being one issued for his make, model and year vehicle.
The contact owns a 2006 Jeep Liberty. While driving 35 mph, there was a loud creaking noise coming from the vehicle. The dealer repaired the upper and lower ball joints on the vehicle. The contact stated that he was experiencing the same failure as listed in NHTSA campaign number: 06V288000 (suspension); however, the vehicle was not included. The failure mileage was 67,000.
The contact owns a 2006 Jeep Liberty. While driving various speeds, there was an abnormal banging noise under the vehicle. The vehicle was taken to the dealer where it was diagnosed that the front lower ball joints failed and would need to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 06V288000 (suspension). The manufacturer was made aware of the failure. The approximate failure mileage was 8,000. Updated 11/01/16
The contact owns a 2006 Jeep Liberty. While reversing the vehicle, the upper lower ball joint detached and caused the wheel to become loose. The vehicle was towed to a certified mechanic where it was diagnosed that the upper and lower ball joints on the front passenger side needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and advised the contact to file a safety complaint. The approximate failure mileage was 70,200.
Recall regarding front lower ball joint; 06V288000. While at Firestone during a routine oil change and check up, I received notice of a recall on my car - I was I went to the nearby Jeep dealership and they told me it was not applicable for my car even though I showed them the paperwork from Firestone directly. Jeep did not fix my lower ball joint and then approximately two weeks later, I was driving to school and my car jolted as if I hit a pot-hole but the road was clear. I turned on my hazard lights and pulled over to inspect. My tires were not low on air there was nothing abnormal under the hood. I parked my car and looked underneath to find a very obvious dislocation. I called a friend who could identify what part it was exactly and he said it was my lower ball joint. My car was a safety hazard and has become a huge hassle to deal with and Jeep is refusing to take responsibility. It is being repaired in a shop now and I am seeking reimbursement from Jeep.
The contact owns a 2006 Jeep Liberty. While driving 25 mph, the vehicle made a left turn and made an abnormal noise without warning. Once the vehicle came to a stop, the front passenger tire detached from the vehicle. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
Original owner drives 5000 miles per year, errands, stay-at-home mom, parked in garage during vehicles life. In Dec 2014 took to dealer for tire rotation and balance. Was told ball joints bad on both front wheels and upper control arms needed replaced @ 60,000 miles. When Liberty was brand new took to dealer for recall F-22 and was there maybe 30 mins. Was told good to go.... vehicle currently has 65,000 and have received second opinion from reputable mechanic who states the driver's side is worse than passengers and should be replaced, that this is either a "failed recall" or premature wear. With my mileage being so lite, this defect would have initiated long before it should have. The average miles a person drives is 12000-15000 a yr which would have put this defect occurring 3 yrs after initially recalled. The replacement parts are faulty themselves or Jeep isn't being honest about the life cycle of this recall. I cannot believe a company would allow people to drive vehicles with gas tanks ready to explode and ball joints about to come unglued any moment....
Front suspension:lower ball joint was replaced 2006 it has broke again while pulling into garage but is out of recall feel it is due to faulty replacement parts. Shift interlock cable and gear shifter: Cant remove key from the ignition called Chrysler no recall issued for this they will not replace even though if you look in the internet there are lots of Jeep Liberty owners with the same problem
The contact owns a 2006 Jeep Liberty. The contact stated that the vehicle jerked while turning in the driveway. Upon inspection, the contact noticed that the wheel was not properly attached to the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the front passenger ball joint fractured and needed to be replaced. The vehicle was repaired. While driving 70 mph, the contact heard an abnormal popping noise. The vehicle was towed to the independent mechanic where it was diagnosed that the front driver side ball joints fractured and needed to be replaced. The vehicle was repaired. The manufacturer was not notified the failure. The contact referenced NHTSA campaign number: 06V288000 (suspension); however, the VIN was not included. The failure mileage was approximately 200,000.
The contact owns a 2006 Jeep Liberty. The contact stated that while driving at 10 mph and going over a bump, there was an abnormal squeaking sound. The failure occurred constantly. The vehicle was taken to the dealer where it was diagnosed that the front ball joints were worn out. The vehicle was not repaired. The VIN was not included in the NHTSA campaign number: 12V085000 (suspension). The manufacturer was notified of the failure. The approximate failure mileage was 104,000.
The contact owns a 2006 Jeep Liberty. While reversing at approximately 5 mph, the front passenger side of the vehicle fractured without warning. The vehicle was towed to a dealer where it was diagnosed that the front passenger side ball joints needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The VIN was not available. The failure mileage was 106,817.
The contact owns a 2006 Jeep Liberty. While driving 70 mph, the steering wheel began to vibrate without warning. The failure was persistent. The vehicle was taken to the dealer, but was not diagnosed or repaired. The VIN was not included in NHTSA campaign number: 06V288000 (suspension). The manufacturer was not notified of the failure. The failure mileage was approximately 190,000.
The contact owns a 2006 Jeep Liberty. While driving 10 mph and approaching a stop sign, the contact heard an abnormal noise coming from the front driver side of the vehicle. The vehicle was not diagnosed or repaired. The contact was able to look under the vehicle and noticed that the ball joint fitting on the driver side of the vehicle fractured. The manufacturer was not notified of the failure. The approximate failure mileage was 99,000.
[xxx]: complaint about Jeep backing plates: 2006 Jeep Liberty VIN # [xxx].I am writing about a safety problem we encountered over the past few weeks. On 2 separate occasions; 8-13 and 9-3-15 I almost drove off the road when suddenly my vehicle began to shake, loud, clamoring noise occurred, which made it imperative that I pull to the side of the road/await assistance. The problem was that the backing plates had corroded and rusted to such a severe degree the car was inoperable without expensive repairs (557.97 each time).the close timing of these incidents show that the lifespan of these parts were not made to last. Jeep declined the request to reimburse expenses paid, and failed to address the bigger safety concern. I worry someone will not be as lucky when this problem occurs. It is a very dangerous situation when a vehicle <10 yrs old used solely as a passenger vehicle, is made of such poor quality parts that they literally rust off the vehicle while it is in transit. In doing research on the extent of these backing plate issues, I see that there have been a significant customer complaints from a quality, financial, and safety perspective, yet I see that nothing has been done to rectify this issue. It is my view that I should have been notified of this quality issue before I almost had accidents twice within a 3 week period. This make and model has been the subject of several consumer safety recalls, I am surprised that this has backing plate issue has not been brought to attention of owners so that it could be resolved in an expeditious manner at the cost of Jeep Corp. This is an issue that their company was aware of and parts should not "rot" off quality vehicles. Jeep responded on 9-29-15 and failed to mention the safety issue related to this problem. I attached their letter via attached file. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2006 Jeep Liberty. While driving at various speeds, an abnormal sound emitted from the front of the vehicle. The vehicle was taken to a dealer. The technician diagnosed that the front passenger side lower ball joint and front driver side lower ball joints needed to be replaced. The vehicle was not included in NHTSA campaign number: 06V288000 (suspension). The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 107,000.
A D V E R T I S E M E N T S
- El Campo, TX, USA