This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2006 Jeep Liberty. The contact stated that the recall notice for NHTSA campaign number: 18V278000 (suspension) was received in may of 2018. The dealer (auto park Chrysler/Jeep, 400 auto park blvd, cary, nc) was called and informed the contact that the parts needed to repair the recall were not available. The manufacturer was notified. The contact had not experienced a failure. The VIN was not available.
The contact owns a 2006 Jeep Liberty. The contact stated that the vehicle was taken to the dealer (North point Chrysler Jeep Dodge Ram Fiat, 7726 North point blvd, winston-salem, nc 27106, 336-306-8945) for routine maintenance. The contact was informed that the front ball joints needed replacement. The vehicle was not repaired. The contact stated that the vehicle exhibited the same symptoms as listed in NHTSA campaign number: 06V288000 (suspension). The manufacturer was not notified of the failure. The failure mileage was approximately 131,000.
Have already filed a complaint. Updating information. Complaint #11105312. My vehicle was manufactured 9 days after the cutoff for the 2006 recall # 06V288000. My vehicle had the failure of the front lower control arm ball joint. It was not art of the 2006 recall however, it is part of the current recall for the rear lower control arm ball joints. The original cutoff build date was March 15, 2006. My vehicle was manufactured just 9 days later on March 24, 2006. It seems far too much a coincidence that my vehicle has the same rear ball joints that are subject to recall and replacement, which Chrysler has done, but the front ball joints were not covered in the original recall. I was going 35mph when the part failed. The failure came without any warning and was instantaneous. The ball joint broke and instantly pierced the alloy rim and deflated the tire. Had I been going 70mph, I would have flipped and rolled instantly. Furthering the issue is as best I can determine, the front and rear ball joints are the same part. I am reporting that since my initial complaint, I found out my vehicle was built a mere 9 days after the original recall cutoff date.
I had to have my front suspension ball joints replaced. I understand that my vechile was not on the recall list but it was built in March 2006. They were about to fall apart when I took them to be repaired. I think they should be covered under this recall. I heard a noise and when I took what I thought was breaks. I was told it was lucky that the ball joints had not fallen out. I had just got back from a four out drive to the beach. Thanks for your help.
- Clinton, SC, USA
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Ball joint on right front lower control arm broke while driving causing vehicle to swerve and make a loud grinding sound. Tires had been rotated a few weeks prior and there was no noticeable wear or looseness in the steering or suspension.
The contact owns a 2006 Jeep Liberty. While driving 40 mph, the front ball joint separated without warning. The vehicle was taken to an independent mechanic who diagnosed that the ball joint failed. The vehicle was repaired. The contact referenced NHTSA campaign number: 06V288000 (suspension), but the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was 132,000. The VIN was not available.
The rear suspension lower control arm has been recalled. The front needs to be recalled before someone gets killed. Same problem in the from. My boy could have been killed. Created extensive damage. No VIN available
6V288000 recall date 08/03/2006 component suspension:front:control arm:lower ball joint summary on certain trucks, the constant tension front lower ball joints may experience contamination. If the vehicle is operated for an extended period with this condition, the ball joint may eventually experience wear and looseness. Consequence when the driver continues to operate the vehicle with this condition, the contamination can lead to corrosion, accelerated wear and possibly separation from the steering knuckle causing a loss of vehicle steering control increasing the risk of a crash. What owners should do dealers will replace the front lower ball joints free of charge. The recall began on September 11, 2006. Owners should contact DaimlerChrysler at 1-800-853-1403.
The contact owns a 2006 Jeep Liberty. While driving at an unknown speed, the contact experienced suspension failure with the vehicle. The contact received recall notices for NHTSA campaign numbers: 15V222000 (power train) and 18V278000 (suspension). In addition, the traction control warning indicator illuminated. The contact scheduled an appointment with greenway Chrysler, Jeep, Dodge, Ram (9051 E colonial dr, orlando, fl 32817). The manufacturer was not notified. The vehicle was not diagnosed or repaired. The failure mileage was 109,000.
The contact owns a 2006 Jeep Liberty. The contact heard an abnormal noise when the vehicle started. The vehicle was taken to an unknown dealer where the contact was informed that the ball joints needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The approximate failure mileage was 80,000.
I have a dealership converted right hand drive Jeep Liberty. I was slowing down pulling up to a mailbox and the left lower ball joint snapped in half. Two days later I was pulling away from a mailbox and the right lower ball joint snapped in half. Both times I was in motion. Luckily, I was going slow and they were on back roads. I had a mechanic check all joints prior to them breaking and he said everything looked fine. My husband and father even checked after him. I checked my VIN number and it was not listed.
The driver side ball joint has broken 7 times in 1 year and has been replaced. Using 4 different mechanics assuming it was the mechanic. This has happened each time while driving. The last mechanic put an additional nut and has assumed to work. He also indicated that he has repaired other Jeep Liberty's with same problem in one case he welded it on, I have seen 3 others in my small town that you can see they also have a driver fender that is damaged as mine is when the ball joint breaks and tires pushes wheel fender off. This is not an isolated problem and can not believe this issue has not been addressed in a recall, it asks for a date, well the first time was spring of 2017 since then it has happened 6 additonal times
The contact owns a 2006 Jeep Liberty. The contact stated that the shield under the driver's side door detached from the vehicle. Additionally, the undercarriage was severely rusted. The vehicle was taken to an independent mechanic where it was diagnosed that the lower control arm needed to be repaired. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 140,668.
Noticed that the front end of the vehicle felt loose. There had been a loud metal scraping noise while driving on a straight highway at about 65 mph about a month earlier, had the vehicle checked but nothing was found. Took the vehicle in for new front tires and an alignment and was notified that the lower ball joint has a lot of play and needed to be replaced. I know there was a recall on the ball joints but when I contacted Chrysler I was told there isn't a recall on my vehicle. The recall L27 includes my state that the vehicle is registered in but it was bought in Virginia, which is not included in the recall. The vehicle has 120,000 miles on it.
The contact owns a 2006 Jeep Liberty. While driving 70 mph, the front lower ball joint delaminated from the front driver's side tire without warning. As a result, the contact lost control of the steering and crashed into a concrete wall. No injuries were sustained and a police report was not filed. The vehicle was towed to lakeshore Chrysler Dodge Jeep Ram Fiat (located at 330 E howze beach rd, slidell, la 70461 (985) 641-9595). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and stated that the vehicle was not included in a recall. The approximate failure mileage was 110,000.
I found online that there's a recall on lower ball joints that get corroded and stop working properly, that can cause a break of the item and loose the steering while driving. Well it's already corroded and no wheel alignment can be done without replacing both joints.already called the dealer and they denied any recall on ball joints. I decided to stop driving the car because it's getting hard to drive. When I turn the steering wheel you can feel the joint making a metal to metal sound, while stopping and when starting to move
I almost wrecked my car when the right control bar broke from corrosion. My local dealers refused to fix my vehicle iaw the recall because it is registered in Virginia. I live in Virginia but work in DC. I got it to the shop and replaced the suspension myself, taking 3 days and spending more than $400. Safety recall L27 / NHTSA 12V-085 rear suspension lower control arms if your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the administrator, National Highway Traffic Safety Administration, 1200 New Jersey ave., S.E., Washington, DC 20590, or call the toll-free vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
The contact owns a 2006 Jeep Liberty. The contact stated that while driving at 70 mph, the front end of the vehicle abruptly stopped without warning. The vehicle was towed to an independent mechanic where it was diagnosed that the front upper and lower ball joints and the lower control arm had fractured and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and the VIN was not included in NHTSA campaign: 06V288000 (suspension). The failure mileage was 103,000.
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- Apex, NC, USA