really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
23,974 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Jeep Liberty suspension problems

suspension problem

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2011 Jeep Liberty Owner Comments

problem #5

Aug 252016


  • 83,000 miles


Low speed head on collision with Jeep Liberty 2011 no airbag deployment, all forces came thru steering column resulting in partial internal amputation of right hand, breking of left hand...no recall repairs ever done, am 3rd owner of vehicle, ,,recalls specified in 2011,2013, and after crash in 2016

- Roanoke, VA, USA

problem #4

Jul 112016


  • 60 miles
It not reverse or shifting into gear.

- Springfield, IL, USA

problem #3

Apr 292011

Liberty 6-cyl

  • 1,000 miles
Well, upon buying the vehicle the defects that culminated are left blinker housing, had water condensation, coolant leakage onto engine, water pump replaced, tensioner, lifter replaced, these areas I noticed a chain like rattle and still to this day when vehicle is cold or sometimes started up, will make a chain like rattle.rear shocks were leaking and replaced. Sometimes engine stalls at idle at red lights, but quickly idles beyond 1000 rpms, upon acceleration. Exhaust pipe readjusted, this was noticed by mechanic. Several other problems are occuring, while vehicle has been turned off, myself and family notices a sound coming from the dash, as if C.D. is spining in disc changer while vehicle turned off. Actuator is in need of replacing for A/C, noise is noticed, when either A/C or heater is turned on/off.

- Waycross, GA, USA

problem #2

Jan 282013

Liberty 4WD 6-cyl

  • 35,810 miles
Brought to dealer for the same noises I've been complaining about for the past 9 months. The old tires were balanced and rotated prior to the second (noise/suspension) complaint to the dealer 5/10/12. Immediately prior to this Jan 2013 appointment I replaced scalloped tires with 4 brand new tires, balanced and I paid for the alignment. I still get helicopter sounding noise at high speed and asked that the suspension which was verified as not the problem back in May 2012 be checked again. A technician went for a drive with me and heard it. The dealership said that two tires were unbalanced. Back where I bought the tires, I had them re-do the balance and align. Still not happy with the same noise. I again brought the car back to the dealer Mar 2013 and I told them to send a repo truck to my house if the noise is not found. I knew I was going to pay for balance/align only this time the tech finally says that multiple parts have been replaced on the same model for the same noise and nothing gets rid of it, the noise was described to me as a "common Liberty sound" and that it comes from the power-train with no remedy. Every time I go in for an answer, I'm offered some other service which "may" be needed. This time it was rear brake pads and rotors. Not the cause of the thumping helo-pad noise, decline.

- Georgetown, MA, USA

problem #1

Jul 112011

Liberty 6-cyl

  • miles
My son was driving my Jeep Liberty and lost control of the Jeep because the front right axle broke and caused him to run into a wall. He has a leg & back injury due to this accident. We have only had the car for 7 months when this happened.

- Huntington Park, CA, USA

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