This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While on the freeway, speed 65-70 my car suddenly lost all acceleration and a winding noise accompanies the loss. Sometimes the temp gauge or electric throttle light will light up. This has happened a total of 4 times over the past 2 months. All 4 times I have been able to wait an hour, start the car drives normally. After each occasion I've taken the car to a Chrysler Jeep dealer. Either they say it's a misfire, or I need a tune up or an ignition coil. I've since had all these repairs and the issue continues. This is very unsafe. I've had my kids in the car every time, thankfully I avoided getting rear ended and now drive in the slow lane not over 65 mph just to be prepared for my Jeep to do this again. I'm scared to drive this car.
I have had numerous problems with my 2012 Jeep Patriot. From the beginning my transmission would constantly over heat and I brought it into the dealer at about 30,000 miles and they said, "there is nothing wrong." The problem persisted and finally they issued me a new transmission at about 50,000 miles. A few months later, the engine just stopped continuously on the highway & street. Then they discovered that it was the crankshaft sensor that was bad, which they replaced. I had to pay $100 because of a deductible. The car seemed to be working okay until June 22nd, 2015 when I was on a road trip and all of a sudden the car completely died with a huge semi truck behind me. I was traveling at about 75 mph and the car just completely shut down, power steering, everything went off except for the lights and other items run by the battery. We immediately tried our best to signal and finally made it safely off the highway at speeds of under 15 mph. The car gave us no check lights and no indication as to what was wrong with the vehicle except for that it would not turn over when we tried to start it. We had to have the vehicle towed while on a road trip. We live in California and had to have the vehicle towed in Idaho falls, Idaho which was extremely inconvenient. We rented a car and left the 2012 Jeep Patriot at the dealer hoping they could fix it upon our return to that area. They were unable to give us any answers and said the car started fine. Obviously, you can see how this is an issue. I have no problem fixing the car but with no answers to what is wrong and having the constant worry of wondering if my life and my family's life is in danger, is not something I am willing to tolerate. It seems that many people are having the same issue as well. I will be forwarding this for them to make a complaint as well. I will also follow up hoping that this issue can be resolved.
Bought this vehicle used from a dealership with 39,000 miles on it. Have not even made 1 car payment yet and have had to get it towed out of my garage to take to the dealer because it would not start one morning. Dealer diagnosed it as having a faulty wcm module around $400 to fix. Not a good start to owning a Jeep.
The contact owns a 2012 Jeep Patriot. The contact stated that while driving at 65 mph, the vehicle lost power and decelerated. In addition, the accelerator pedal was depressed, but the vehicle failed to accelerate as an abnormal noise came from the front of the vehicle and stalled. The contact was able to restart the vehicle after a while. The vehicle was towed to the contact's residence. The vehicle was taken to a dealer who diagnosed that the totally integrated power module (tipm), and brake light switch needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was 70,846.
I was driving on the freeway and my Jeep just shut off. I was in the middle of heavy traffic at night and was almost hit because I was unable to move my car to the side and my lights were not working. I waited a while and my car started again and after a couple miles of travel it shut off again.
- El Monte, CA, USA
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The contact owns a 2012 Jeep Patriot. While driving 25 mph, the vehicle started to lose power and failed to accelerate. The electric throttle control warning light illuminated right before the vehicle stalled. The vehicle was not repaired or diagnosed. The manufacturer was notified of the failure. The failure mileage was 22,000. The VIN was not available.
My Jeep has been to the dealer five times for a major sunroof water leak please help.my Jeep smells like mildew the radio and ac controls are not working correctly and there is only 28000 miles on my Jeep...........
Car is less than 3 years old. 42K miles. Purchased from dealer new in 7-24-2012. Occupant restraint controller module failure. We are being charged for replacement part and labor. Cost in excess of $400 plus diagnosis. I see that this is a rampant problem in other Jeep vehicles of similar vintage. The recall recently issued should be extended to this model as well. Part # oc 08035034 part cost $203.13.
Had driven approximately 8 miles and was on downward slope when vehicle shut off. Was able to crank it then was driving it the 8 miles back home when it shut off again, this time on a flat roadway. Was unable to crank it this time after several attempts and 45 minutes. When this happened, vehicle completely stopped and lost power steering. Had it towed to dealership and they were unable to determine what had happened and vehicle cranked for them. No errors on the computer. After testing it and driving it 13 miles, no determination made on what caused the problem.
I was stopped at a traffic light and I had a package that was taped shut. I tried to use my keys (that were still in the ignition) to slice through the packages packing tape. My house key didn't cut the tape so I quickly gave up. I now believe that my attempting this was pulling down on my key ring and ignition key. When the light turned green I hit the gas and nothing happened - because my car had shut off. There were no dash lights on (like oil pressure) that you would usually see when a car stalled. The radio was still on but that is normal behavior on this model when you turn off the engine & remove the key; the radio does not turn off until you open the door. I am reporting this because this sounds a lot like the ongoing GM ignition switch problems.
I was driving home from work at approximately 55 mph while passing a tractor trailer up a moderate incline when the engine of my 2012 Jeep Patriot latitude failed. Upon passing the tractor trailer, all of the indicators on the dashboard began to light up - then the indicators, as well as my headlights, completely died. When the lights went out, the engine failed, and my car began to slow to a complete stop on a busy highway. I was barely able to get into a small space on the shoulder of the highway before a tractor trailer very nearly took my life. At first, I thought it was the car battery. I purchased this vehicle 13 days ago, so perhaps the battery had gotten weak on the dealer lot in the winter months. And, after my car was jumped, it began to work. However, the car could only be started once, and the engine will no longer turn over. It has been towed to a local dealership. I drive extensively for a living, and I am afraid that I will die in a car accident in this Jeep Patriot because the car failed completely at highway speeds. I have researched this and have found that it is a problem with 2011-2012 Jeep Patriots. Please enforce a recall!
The contact owns a 2012 Jeep Patriot. The contact stated there were two recalls associated with NHTSA campaign id numbers 13V120000 (fuel system, gasoline) and 13V233000 (air bags, electrical system, seat belts) but was informed that the parts were unavailable. The manufacturer was notified and they could not provide an expected date for the remedy parts. The contact had not experienced failure.
Driving downhill on South I-15 through phelan at 4pm approximately 95 degrees outside. Accelerator became non-responsive. Rpms dropped to idle speeds. Vehicle was essentially 'coasting' with the engine running. Unable to accelerate at all. Pumping accelerator was resulting in nothing. Engine temp was not above halfway mark, about 1/3 tank of fuel. No engine warning lights. Changing gears electronically (automatic) not helpful. Was able to make it to off-ramp since I was traveling downhill. Engine promptly died when I came to a complete stop. Upon pulling the key out and re-inserting the electronic throttle control error light illuminated. Engine would not turn over. Attempted to reset computer not helpful. Approximately 45 minutes later (and phone calls for road-side service) etc light went away. Computer reset may have finally taken. Vehicle started with no problem. Drove the final 35 miles home without incident. Could have been a completely different situation had I not been traveling downhill at speed. Have not yet contacted dealer as I am out of new car warranty. Numerous other complaints about issues at speed have me very concerned.
The contact owns a 2012 Jeep Patriot. The contact stated that while driving 70 mph, the vehicle stalled without warning. The vehicle was towed to the dealer for inspection where they stated that the computer module needed to be replaced. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 15,200.
The vehicle was purchased approximately two weeks prior to the incident with just shy of 15000 miles on it. Two separate two to three hour trips were made in the vehicle before the incident with no problems. On the tail end of a two and a half hour trip, after cruising between 70 to 75 mph on a major interstate, all of a sudden the vehicle's rpms shot up and the engine lost power. The vehicles behind me nearly rear ended me. I coasted to the shoulder, put the vehicle into park, and turned the vehicle off. I then cranked the vehicle and continued driving. The same incident happened again approximately fifteen miles further. I pulled over, turned the vehicle off, and then turned it back on, attempting to reach my destination if possible. This incident then happened a third time, approximately 5 to 10 miles further, once again on the same interstate, but this time in the middle of city traffic. I coasted to the shoulder and attempted to restart the vehicle. At this point the vehicle would not start. We had the vehicle towed and sent to a dealership where they could not recreate the problem. The cpu did not report any error codes. Each time this happened, I was nearly rear ended as I was cruising at interstate speeds in heavy traffic. The vehicle is still being inspected, but the dealerships cannot seem to recreate the problem, which is a big problem because I will be moving across country in two months and cannot risk this happening again. This vehicle as it stands is a danger not only to the driver but for other drivers on the road near the vehicle.
While driving to work, I was slowing down to stop behind a bus but then had the opportunity to pass the bus. As I tried to switch lanes, my car stalled and I was stuck in between two lanes. I had to slowly drift my car to the side of the road and could hardly steer it. Once pulled over to the side of the road I tried to restart but the car would not restart. After sitting for five minutes, the vehicle restarted and I was able to drive without a problem. The first dealership said that it could have stalled because it was wet outside, which is completely unreasonable. At the second dealership, I didn't receive a much better explanation. They said that it could have been static electricity which caused it to turn off. As of right now, it has not happened again but it has not been a week since the incident.
Stopped my 2012 Patriot at a light to turn left. I stepped on gas pedal to accelerate forward but no acceleration/revving occurred. When the pedal was depressed no resistance was felt but rather the pedal went to the floor with no acceleration/revving twice. I repeated this again with no acceleration/revving. On the third attempt the Patriot accelerated forward. The service department said to turn off engine and restart the vehicle to get the electrical system in sync. The vehicle was driven on highway for 30 minutes then 15 city traffic, air temp 38 degrees, pavement dry to wet (melting snow).
We have now had 2 episodes of our 2012 Jeep Patriot suddenly losing power while driving on the interstate at between 65 to 70 mph. The first time was on I39 in southern Illinois when the temperature was in the 90S. We were able to pull off on to the shoulder. After several attempts we were able to restart the car and got to the nearest gas station. The indicator showed almost 1/2 tank of gas but after filling up the car ran well. We were listening to the radio and heard a report that several gas stations in southern wi had gotten gas contaminated with water. Since we live in that area we decided that this had been the problem. We did not report the incident. On Sunday, 2/3/13, I was traveling on I94 in wi, temp 6 degrees, between 1/4 and 1/2 tank.. again, the car began to lose power. I was able to pull off the road, barely, called Jeep for assistance. The Jeep would not restart at first, then, after 10 minutes did restart but wouldn't keep running. I was towed 45 miles to the nearest dealer. In the morning, the car started, the Jeep garage checked it on the computer and found nothing. They thought that the gas line might have frozen up. This did not seem logical, but he did give me verification that it had been checked out and felt the car was safe to drive. I am very concerned about this happening again. We were lucky, but this could have caused a terrible accident.
Driving 65 mpg car just shut down in traffic, barely got it off line of traffic, could not get it started, called tow truck, was a hot day, and a couple of hours later tow truck came and towed us to nearest Jeep dealer, after taking it off the tow truck at the dealer, it immediately started. The put it on the computer said they couldn't find anything and did not know how to proceed, they were concerned but unable to help. We then finished our trip and brought it back to our local dealer, and they were unable to find anything either. Do not like the possibility that this can or will happen again, next time it could cause an accident.
This is the first of 2 incidents I have had with this car. I was coming back into California from Arizona on the 40 West with cruise control on at 75 mph. Without indication, the throttle revved to 4500 RPM and the car lost speed. The engine was unresponsive to the gas pedal. I cancelled cruise control, and from the left lane was able to get over to the right shoulder. When we came to a stop, the engine died. The fuel gauge read just over 1/4 of a tank. The car would not start again. We called roadside assistance and they called a tow truck. The dealership was closed and we had to stay the night in a hotel. The next morning the car was taken to the dealership. The tech found no issues and was able to start the car with no incident. The diagnostic revealed no codes or errors. We were able to drive home the rest of the way. My Jeep is a 4X4 with the trail rated package.
A D V E R T I S E M E N T S
- St Clair Shores, MI, USA