This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The passenger-side active headrest on my 2016 Jeep Patriot deployed randomly while I was driving. There was no warning prior to the incident. The plastic surrounding the pin broke away and caused the front cushion of the headrest to spring forward. If someone had been sitting in the passenger seat, they could have been struck in the back of the head, and if the driver's seat were to deploy in this manner, it could have caused the driver to lose control of the vehicle. The headrest has not been inspected by a dealer or service center, but the cause is clearly visible. The problem occurred suddenly and without warning.
The clips that hold the active headrest together broke and the headrest sprung forward. It cannot be reset closed because of the broken pieces. This car has never been in an accident of any kind.
Headrest on passenger side of car. We drove it and parked it in the garage. We got up the next morning and the headrest had deployed. Nobody was in the vehicle. If someone had been in the passenger seat they would have been injured. We took it to a car repair site, when they looked at it they said they don't know how that could have happened as we were not in an accident. We sent an email to Jeep and are waiting for a response. We had no warnings of anything being wrong and we have not any recall bulletins or service bulletins.
While driving down the highway the head rest deployed on the driver side. There was no rear ended accident or anything like a warning, it just went off. I-€™ve seen that this has happened to a lot of Jeep vehicles and this is extremely dangerous. Someone else was driving my car and hit them in the beck of the head very hard. Thankfully nothing serious came from this such as, us crashing since the highway we were driving on speed limit was 75mph. It-€™s not fixable at home and should be recalled ASAP as it-€™s extremely expensive to get this fixed as well as extremely dangerous to randomly go off while driving!!
Active headrest was deployed/activated while idle at a red light, the headrest hit the back of my head and made me release the brake while stopped at a red light, there was also a very loud noise (kind of like a gun shot noise). This was very scary as I had no idea what had happened or what had hit my head, I had to pull to the side of the road and examine my car to make sure it was safe to drive it. All this while I was in pain resulting from the headrest hitting the back of my head.
On Monday 07/09/2018, while stopped on a city street was rear-ended by a truck which didn't stop going approximately 40 -50 mph. It smashed my car into the vehicle in front which was a car length away. The seat broke backwards, the center console between the seats flew off, and none of the airbags in the vehicle deployed, knees went forward into the dash.
The system that monitors whether a passenger is in the passenger seat malfunctions and causes the seatbelt to show unbuckled therefore turning the airbag off in case of an accident. This specific piece of equipment has been recalled on similar vehicles in the same year but my VIN was not selected and my dealership wanted me to pay in order to fix it because it was a safety risk.
Not sure if takata inflators are involved. On Thursday 1/12/2017, I was stopped on the freeway and was rear-ended by a semi truck which didn't stop going approximately 35 mph. It pushed me into the vehicle in front of me which was a car length away. The seat broke backwards, the headrest broke off completely and I hit the rear veiw mirror breaking it off. None of the 6 airbags in the vehicle deployed,
A D V E R T I S E M E N T S
- Chandler, IN, USA