This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My Jeep Wrangler would not start at times and did it 4 times all together. I bought it to family Jeep in chadds Ford pa and they told me they couldn't duplicate the problem and told me they would not even look at it because Chrysler limits what they can do. I also had a problem with the steering dampener breaking and they told me I would be told when the part would arrive. That was 9 day's ago and today I was told that Chrysler didn't have the part in stock and one guy has been waiting since June 5th for the same part so I shouldn't even complain yet. I have just purchased their extended warranty for over$ $2,400 and I feel like a fool. This same part is also available on the quadratec.com website and in their catalogs for anywhere from $40 to $123 but they won't even get it or install it because it is not a mopar part. My Jeep shakes violently at highway speeds of 45 or more and also shakes very bad when braking. This is totally unacceptable and I believe extremely dangerous.
2006 Jeep Wrangler: At about 11,500 miles, I noticed that a shudder started to develop in my front end and would vibrate up through the steering wheel at around 45 mph. It does not occur below 40 mph or above 50 mph. Now, at 12,000 miles, I have a violent shudder at 45 mph, that it feels like I'm about to lose control of the vehicle. This morning it was so bad that I had to brake in order to avoid hitting the car in the lane next to me. To me this seems like an incredibly dangerous situation. I have called my Jeep service manager and I am currently waiting for a call back to get my vehicle in for service. Please note. This vehicle is 100 % stock from the dealer and has had no modifications, nor has it been in any accidents.
Problem with the steering when driving over 45 mph. The front wheel move rapidly left and right causing a lot of vibration on the body, front shimmy. The only way to stop the vibration is reducing the speed of the Jeep.
- San Sebastian, PR, USA
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- Drexel Hill, PA, USA