This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
At the end of attempting to fill our gas tank, fuel expelled from the tank back out onto my husband, the side of the car and the ground around the port. This experience has repeated itself at different gas stations and in different outdoor conditions (rainy, sunny, snow, etc.). we previously owned a 2008 Jeep Wrangler that demonstrated the same issue and a repair was made as that model year was within a previous recall range. Before we purchase this vehicle (used) we checked the maintenance and repair records and knew this issue had not been identified. So, we were surprise to experience it. We were even more surprised to learn that Chrysler is not going to assume the responsibility to repair this know defect issue for a later model (why hasn't this been fixed?) with little concern for personal or environmental safety for families when reported. All attempts to converse with Chrysler representatives about this have resulted in a "it's your problem" attitude - no recall, no warranty and wrong model year - and absolutely pushing us to take it up with the dealer to get fixed. Our dealer is an honest, hardworking business and we know it's not his issue... it's Chrysler's. Chrysler needs to make this right. This is my primary means of transportation. I drive three school-age children in this car. It was to be the car my soon-to-be licensed drivers were to have.
The fuel shutoff for filling up the tank no longer works. If you fill up the vehicle, when the shutoff clicks fuel gushes out. When you remove the fuel nozzle, more fuel gushes out. I use the term gush because it is not a small amount but quite a bit of fuel.
When fueling vehicle tank fill spills out the fuel neck. Fuel spills on ground. Also have check engine light on that codes fuel system problem. Talked to dealership they advise there is no problems with the system.
Problem started about 5 months ago. At first I thought it was a station problem as my regular station underwent a huge makeover including new pump equipment. After trying many different stations in il and in and doing research on the net, I find it is a widespread problem. Nothing helps the huge gush of gas that pours out of my Jeep everytime I fill up!!. I've tried filling slow, filling manually (not automatic setting on pump nozzle), nothing works! I even had my husband fill it just to prove I wasn't a helpless female or dumb blonde. I don't know why it started happening. I bought the vehicle new so I know the complete vehicle history and service. After filling up yesterday and getting soaked with gasoline again, I had enough! time to complain and see what happens. This is really a serious issue and needs to be addressed. Somebody is going to get seriously injured if this is not corrected. Many times I see people around gas pumps smoking and now I not only have to watch what I'm doing, I need to make sure nobody around me is doing anything careless that could cause me harm! email was sent off to Chrysler - waiting for response as well as info from my dealer.
- Homer Glen, IL, USA
Search CarComplaints.com for these popular complaint phrases...
In 2012 my vehicle encountered a problem with the fuel tank assembly that resulted in gasoline spitting out of the filler tube while I was filling it up at the gas station. The dealership repaired it under warranty on December 3, 2012. On September 20, 2014; the exact same failure occurred again. Almost 5 gallons of gasoline spilled out before I could shut the pump off which resulted in my cloths being saturated with fuel and a hazmat spill that caused the gas station to shut down until it was taken care of. This is causing both a hazardous spill in the environment and a safety issue for all persons surrounding the area. I contacted my local Jeep dealer and they stated that the vehicle is no longer under warranty and that it would cost me $1,400 to repair the issue. I have contacted Jeep customer service and they stated that there is no safety recall or technical bulletin in place.
I'm owned the Jeep for about a month. I've filled the tank 4 times and twice the fuel tank has overflowed. It sounds very similar to what I'm seeing was recalled earlier.
When filling up my gas tank with fuel on my 2010 Jeep Wrangler unlimited, the tank has overflowed. The tank cuts off at 17.5 gallons and upon cutting up it spews fuel from the top of the tank. This has cause fuel to spill onto me and all over the side of the vehicle staining the gas cap and side fenders. There is also great risk to the paint on the vehicle with continued fuel exposure. There is great safety concern for gas spilling out at a gas station. This could lead to fire or gas spilling on my small children if they were to be standing with me.
Every time I fuel my 2010 Jeep Wrangler the fuel just overflows and spews out of the tank as though there is no stopping. This is an extremely dangerous defect from the factory. This not only possesses an extreme threat to human life but an extreme threat to the environment and the property of the fuel station owners. I fear that this is an extreme fire hazard and it is certainly a safety issue with fuel emerging from the tank and spilling all over the ground. This issue happens on almost all Jeep Wrangler from 2007-2011. But I guess people have to die first before Chrysler will do anything about it.
When fueling up the gas tank the filler tube valve will not stop fuel from overflowing and spilling all over the place. Occurs every time when filling up.
Every time I go to pump gas to fill the tank up completely, the pump does sense to shut off but gas comes spewing out and down the side of the Jeep. It is very irritating to not be able to fill it entirely, especially since the Jeep drinks gas pretty fast. Nothing I can do will stop it from running over, other than just not filling it 100%, which shouldn't even be an issue to begin with. I would really like for this to be addressed.
I purchased a used 2010 Wrangler from a Chrysler dealer on 6/18/2013 with 19, xxx miles and after about a month of driving, the gas overflows at the pump every single time I try to fill the tank. At first, I set the pump to automatically shut off and upon doing so, the gas continues to come out after the shut off and it spews out onto the paint, the ground and my shoes - everywhere. I have tried filling up at different stations and at different pumps but the problem continues. I'm left no other choice than to not fill up for fear of a potential fire hazard and of spills costing me money on wasted (expensive) gas. I've noticed this is an ongoing issue with multiple complants and I am wondering what it's going to take for there to be a proper recall on this dangerous manufacturing error?
When fueling up the gas tank the filler tube valve will not stop fuel from overflowing and spilling all over the place. Occurs every time when filling up.
While filling up my gas tank, it got to full then seemed to regurgitate gas. Spilling down the side of my Jeep, onto me, and on the ground near the pump. This concerns me because of the risk of fire and explosion. The gas is harmful to skin and it spilled all over me. I just purchased this Jeep. This should not happen.
Every time I fill my gas tank, it overfills. The first time I thought it was the gas pump but it has done it consistently for the last 2 months. I have filled up at different stations and every single time it sprays out all over the body/rear bumper.
I purchased my 2010 Wrangler new. The last three times I have filled my fuel tank, gas has spewed out of the tank immediately after the nozzle clicked off. It seems to be coming from a build-up of pressure inside of the gas tank because the gas comes back out of the tank forcefully even if the nozzle is still in the tank. The first time this happened to me I had to go home to change clothes and to wash the gasoline off of my legs. I thought it was something I had done wrong. I have since filled up two more times and I have used different pumps at different gas stations with the same result. This happened again today (01/21/14), and the station attendant rushed out to clean up the fuel that was spilled because there was so much on the ground and again, I had gas spewed on me. I feel this is a very dangerous situation and should be addressed in some way by Chrysler.
The gas will overflow, spill out, when I fill up the gas tank. The nozzle shuts off and gas spills out after shut off. I took the vehicle to the dealer, they diagnosed a bad valve in the tank which would require the tank to be removed/replaced.
I own a 2010 Jeep Wrangler. When I fill up with gas the automatic shut off fails and has sprays out of the filler point. This has happened multiple multiple times. I do not "top off" the fuel. It sprays with force shooting out gas everywhere creating a safety and environmental hazard.
A D V E R T I S E M E N T S
- Ridgefield, CT, USA