This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Emergency brake does not hold the vehicle causing roll back when parked. The vehicle rolled back in my driveway running into a tree and fence at slow speed.
There is a loud squeal from inside the vehicle while braking, especially in colder conditions or when braking harder. It happens at slow or high speeds.
I have 24,000 miles and noticed grinding coming from my passenger rear wheel. I went to an auto repair shop. They informed me that the caliper is partially froze and needed a new one. It also ruined my brake and rotor on that side. They also recommended to not install one side but to make both match. Due to a faulty caliper I am out $500. The auto mechanic said he has oddly seen this on relatively new Jeep Wrangler too frequent. I went online and found out from Jeep forums that this is happening often. I'm not too sure on how the recall process works... but I wouldn't mind trying to recover some/all of my costs due to faulty oem equipment.
The parking brake fails to hold the vehicle unless pulled to it's very maximum point and even then the hold is not strong. Brake has been adjusted several times, but the issue still persists.
- Kent, OH, USA
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Parking/emergency brake does not work. I am in a few Jeep clubs and all Jeep Wrangler, 2007-present have major issues with the parking/emergency brake not holding. Most people do not care as we drive automatic transmission and its really not needed. My Jeep has been to the dealer over 4 times with them unable to fix it. It is a bad design that is prone to failure
Brake booster made excessive noise. Dealer replaced in September 2013. Parts were on back order. Dealer stated that they had over 3 others for same issue on order at dealership. Just had same brake booster replaced again for same complaint September 2015.
My ABS brakes come on at low speeds usually when I'm just starting out driving. The only way for me to continue driving is to disable the skid control. The ABS lights will stay on and the ante skid control light will stay on for a brief amount of time sometimes it will go off and sometimes it will just stay on. The only time that it seems to not happen is when the car is on a flat surface and I just started out and all tires are straight. I tested a theory that I could put it in 4 wheel drive and start driving and the anti-lock brakes wouldn't come on and that work for the longest time. The minute I described it to a friend of mine and tested it out it failed anti-lock brakes came on when I was in 4 wheel drive at low speed.
Parking brake on manual transmission with 29" wheels will not hold Jeep on incline. Have tried adjustments and unable to get parking brake to work. Seems to be a bad design.
The hill start assist malfunctions constantly, this can stall the engine when starting out in traffic and cause excessive ware on the brakes and clutch. There are 2 switches that tell the computer when the clutch pedal is pressed. One when you first start to press in the clutch and another that tells the computer when the clutch is pressed in all the way. The hill start assist is programmed to use the switch that tells the computer when you first start to press in the clutch instead of the switch that tells the computer when the clutch pedal is fully pressed. This causes the brakes to stay locked up even after the clutch is fully engaged when starting on a hill. The computer needs to be reprogrammed to release the brakes as soon as you start to release the clutch petal before the clutch fully engages. The hill start assist should use the same switch that tells the computer the clutch is fully pressed which is the same switch that is used to prevent the vehicle from starting in gear and not the switch that tells the computer when the pedal is lightly pressed which is the switch that turns off the cruise control.
2013 Jeep Wrangler with 15K miles, manual transmission, vehicle parked in garage with the parking brake engaged, (handle pulled up 4 clicks). Vehicle started and placed in neutral, allowed engine to run and exited for a brief moment, returned to find it rolling out of the garage and down my front driveway, crashing into a culvert in my front lawn. This is a serious and very dangerous design flaw with the parking brake by Chrysler. I have been driving for 30 + years and have never had a vehicle not hold with the E-brake engaged, (maybe weak but will always hold on basically a flat surface such as a garage). This is obviously a known issue, there are many forums discussing it. I have acquaintances with new 2011-2014 Jeep Wrangler with the same parking brake not holding issue. I feel that it is important that people are made aware of this design flaw by Chrysler. Dealer contacted, they inspected and stated "parking-brake working", they would adjust but not covered under warranty (over 12K miles). The parking brake has been adjusted, but I always use a chock block on the wheel when parked. I do not trust the parking brake assembly on this Jeep and feel there is a serious design flaw. With a standard transmission the parking brake has to be relied upon to hold the vehicle, this flaw inhibits safely leaving the vehicle while it is running.
TL * the contact owns a 2013 Jeep Wrangler. While driving various speeds, the contact had to depress the brake pedal to the floorboard in order to stop the vehicle. The failure occurred intermittently. The dealer was unable to duplicate the failure. The manufacturer was notified. The approximate failure mileage was 21,000.
There has been an issue with my emergency brake since my Jeep was new. It does not hold adequately, and must be pulled extremely tight to even engage at all. I have been told by the dealer that "that's just how they are." I don't believe this for one minute, and in fact find it insulting that Chrysler expects consumers to believe this. I have never owned a vehicle where the emergency brake won't hold it. I have friends who drive Wrangler too and they all say the same thing. Design flaw? this is a safety issue when driving a manual and would love a functioning emergency brake.
Since the day I bought the vehicle new while applying the parking brake it seems as though you hit a void or that it slips over like there is a stripped gear. I took it to the dealership for service and was told "they all do that, its not uncommon and nothing to worry about" but I have recently noticed that if it stops on the void the parking brake does not hold the vehicle in place and it rolls. I am wanting to take it in for service but not sure if this is a good idea right now until I have a complaint filed and have it check out by another source as I am worried that I will get the same answer. I know Chrysler issued recall for a similar problem but this vehicle was not included in that recall. I want everyone that has this type of vehicle to be aware of this problem since "its common and they all do it".
The contact owns a 2013 Jeep Wrangler. The contact stated that while driving 40 mph, the vehicle began vibrating abnormally. The contact applied the brakes and there was an abnormal clicking noise exhibited from the vehicle. The vehicle was towed to a dealer where it was determined that there was a bolt missing from the front passenger's side brake caliper. The front passenger's side caliper bracket, rotor and side wheel were replaced. The manufacturer was made aware of the failure but offered no further assistance. The failure and current mileage was 312.
A D V E R T I S E M E N T S
- Sugar Land, TX, USA