This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Jeep Wrangler. The contact stated that the ABS, traction control, and service brake warning lights were illuminated. The ABS and cruise control were inoperable. The traction control was inoperable while driving in the mountains and in snow. The local dealer was contacted, who informed the contact that the parts were on backorder to repair the vehicle. The vehicle was not diagnosed or repaired. The contact called another local dealer, AJ Dohmann Chrysler Dodge Jeep Ram (24945 LA-1 S, Plaquemine, LA 70764), who confirmed that the parts were on backorder. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 60,000.
The contact owns a 2016 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to the dealer, who determined that the ABS module had malfunctioned and needed to be replaced; however, the contact was informed that replacement parts were under engineering review and not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 92,239.
The contact owns a 2016 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the brake pedal was depressed, and went to the floorboard. No warning light was illuminated. The vehicle failed to stop until the contact applied the parking brake. The vehicle was towed to an independent mechanic, who diagnosed that the ABS module and pump had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 96,000.
The contact owns a 2016 Jeep Wrangler. The contact stated that while her husband driving 65 MPH, the ABS warning light and the brake warning light illuminated. The vehicle was taken to Joe Hudson's Collision Center, where the mechanic used a Code Reader to retrieve DTC: C2200 (ABS Module Failure). The dealer was notified of the failure and informed the contact that the ABS module was on backorder. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 89,000.
The contact owns a 2016 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, he became aware that the check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with an ABS module malfunction. The contact stated the vehicle was not repaired due to parts not being available. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000.
A D V E R T I S E M E N T S
- Plaquemine, LA, USA