This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving all dashboard warning lights came on and the headlights and directional lights stopped functioning causing a dangerous driving condition in the dark. I immediately pulled over the 2017 wrangler and attempted to turn off the vehicle to reset the computer system. The Jeep would not turn off with ignition turned off and the key removed. The Jeep began overheating. I disconnected the battery terminals and the Jeep still would not shut off. Finally I was able to find a large fuse to remove which shut off the Jeep.
Oem led headlights are useless whil driving at night during a snow storm. If I had not had additional halogen lights I could not have gone anywhere safely. In the attached photos the headlights are on high-beam and had been during my 10 mile drive home from work.
I purchased this vehicle new in August of 2017. The vehicle is the Wrangler unlimited (4 door) sahara package. This package includes led headlights. On December 16th I drove the vehicle through falling snow at night. I was on a highway in a remote area traveling with traffic at reduced speeds, approximately 20 mph. After approximately 30 minutes I noticed my visibility diminishing. The windshield was clear of snow. However, objects in front of me were becoming harder to see. I turned the lights on and off to see if it made a difference. It did not. I felt I could safely follow the vehicle in front of me until I could find a safe area to pull over. We were approaching a small city with street lights which made traveling safer. I pulled off an exit to assess the headlight issue. Both headlights were covered in snow. Since the Jeep lights are recesses a bit, the snow filled the pockets completely. This is the first time driving (since 1984) that I had to clear snow from the headlights while driving. I live in northern new england so snow in the winter is a common event. What I deduced was that the led lights were not generating any heat. This was the likely reason for the snow build up. This flaw is exceptionally dangerous. When I needed the lights to work their best, they failed. Cold weather and darkness are prevalent this time of year. It seems I can anticipate many instances of driving as my lights become less and less useful and there's an increase in the danger associated with driving. I find this completely unacceptable. This situation was foreseeable and preventable. I have since learned that aftermarket heated led lights are available for this vehicle. So, this is a known issue with the Jeep. I feel this vehicle should not have been sold with led headlights that perform as these did. The Jeep is advertised as a winter vehicle.
This model year Wrangler is fitted with led headlights. On 1/26/17 and 2/7/2017 they have frozen over during misty or foggy weather in Minnesota. Both times it happened I was driving at about 6:30am, before the sun came up. The first occasion the temp was 29, next time it was 31. Please see attached photos. When this happens the headlights do not work very well making it very hard to see. I feel this is a danger to me and those around me and should be corrected. I have contacted both a dealer and jeepcares about the issue and they will do nothing to correct it. High quality aftermarket led headlights are available with or without an automatic heater element to prevent them from icing over. Trucklite is one brand that offers them.
A D V E R T I S E M E N T S
- East Quogue, NY, USA