This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I experience extreme shaking of the steering wheel when traveling in the freeway and hitting a small imperfection on the road causing the care to shake and the steering wheel to vibrate violently to the point i have slow down abruptly from 70MPH to under 50MPH. Took the Jeep to have it check after a day the dealer was not able to reproduce the issue, advised them of the speed that it happens at and are not willing to work on it. They are asking me to pick the car up. No warning prior to issue happening, you can be driving smoothly down the road up to 80MPH once the imperfection in the road is hit the car starts vibrating/shaking.
The contact owns a 2020 Jeep Wrangler. The contact stated while driving approximately 60-70 MPH, the vehicle experienced a death wobble. The vehicle was taken to the dealer, and the dealer tightened the three bolts on the front end; however, the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 14,500.
My husband and I have had 4 incidents of shaking of this vehicle after turning slightly when hitting a bump in the road whether traveling 45 or 65 miles per hour. Initially when leased had some steering issues which we attributed to tire pressure. 1st incident occurred 11/20 sent to garage and had a steering adjustment due to recall. In March of this year two other incidents. Complaints have been sent to the company, a case manager assigned. Currently in the garage, the diagnostic was negative and the car had to be broken down and a new stabilizer applied. Did not work according to tech, shaking was worse. I am waiting to hear from cm no verbal contact at all. The car is unsafe. I am not sure if anyone has reported however on line reports on electronic media are numerous. I feel it needs to be investigated due to the last incident on a 4 lane road passing a truck was scary. I do think death should be a reason and I think it is sad to have to contact an attorney to drive safety. Let me know if you need further details.
While driving down the highway, hit a pothole, and the vehicle started to shake very violently. Was unable to control the vehicle and crashed against the guardrail causing damage to the vehicle. This happened on January 22, 2022, in San Antonio, Texas.
a safety issue that has been termed the Jeep "death wobble" has occurred numerous times over the past 6 months. When a bump or pothole is confronted, there is a violent shaking of the steering wheel and front end and it takes anywhere from 5-15 seconds to resume control of the vehicle. This usually occurs at a speed of 55-65 miles per hour. control of the vehicle is virtually impossible when this occurs and only resumes stability when speed of the vehicle declines. Three repairs have been attempted to correct the issue, with genuine Chrysler parts used, but to no avail. This safety issue and dangerous condition has been documented with Chrysler since 2010 and there are 2 class action lawsuits still in place vs. Chrysler, the most recent being one regarding 2018-2020 jeep wranglers, filed in California.
- Franklin Lakes, NJ, USA
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On 4 occassions two while being towed behind our RV the Jeep started jumping violently. Looked on the camera and felt like we were driving over big boulders but there were none. Thankfully we were going slow enough to stop without having an accident. On all four times it did not come back when we were going again. We are terrified of driving it and more so of towing it. Dealer found nothing wrong... We don't understand.
My vehicle is not subject to the same recall as other Jeep but has the same steering vibration dampener defect. After hitting a bridge seam across the highway or a pothole the wheel and steering column shake uncontrollably forcing me to slow and attempt to get off the highway.
The contact owns a 2020 Jeep Wrangler. The contact stated that while driving at various speeds, the vehicle swayed left to right requiring the contact to overcorrect the steering to keep the vehicle in a straight line. The vehicle was taken to baxter Chrysler Dodge Jeep Ram omaha (17950 burt St, omaha, ne 68118) where it was inspected and determined that the front wheels were out of balance and needed to be realign. The vehicle was repaired however, the failure recurred. The contact referenced NHTSA campaign number: 20V042000 (suspension) as a possible solution to the failure however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 600. Consumer stated she returned the vehicle in.
2020 jl Wrangler unlimited. Stock Wrangler without modifications with less than 1K miles, in shop 3 times for same issue. The Jeep has excessive steering over 3 inches of play in steering wheel before tires move. The steering also wanders all over the lane and extremely difficult to keep in lane with hands at 10 and 2 on steering wheel. My Jeep also has a steering box that separates from frame when turning wheel. There is an aftermarket company who claims to have fixed the box separation issue. They have sold thousands of units and have thousands on backorder. You have to ask why is this such a niche fix for glaring factory issue. My steering box was replaced and fox 2.0 steering stabilizer was tried and failed to fix. The dealers are helpless not hopeless. The dealers know its an issue and want to fix and Jeep is aware of issue based on number of complaints on this site as well as internet forums. I think the issue is Jeep knows it's a real problem and clueless on how to address without massive recall. Hello class action attorneys. We need you!! the NHTSA has limited muscle to handle issues with fca. This needs litigation before someone dies.
I am unable to maintain my lane at all while driving this vehicle. It can be concerning to drive like this especially on the interstate. If you get to close to the edge of the road on non interstate roads it will pull you straight off the road.
I purchased this new 2020 Jeep in December 2019; the Jeep now has about 800 miles on it. When driving the vehicle at any speed the Jeep will dart to the left into on-comming traffic with no warning and for no appearant reason. The faster the speed the more radical the swerve into traffic the incident. I have not been in accident but had lights flashed, numerous hand signals and horns blown at me in the Jeep for reckless driving. The dealership - cecil Jeep of burnet Texas has verified the problem and is troubleshooting potential issues with a factory engineer. Software and damper upgrades have been confirmed properly done and up to date.
Vehicle wanders back and forth brand new 2020 Wrangler unlimited dealer worked on it was probadly 50 persent better but still chasing steering wheel to keep in lane they said they did everything they could unless it is recalled saw today Jeep is recalling some 2020 Wrangler with left lower arm bracket is welded in wrong place could this be the problem recall starts on March 14 vehicle is back in shop again for water leak from roof into cab been there so far 5 days they have it more than me also a lot of wind noise from front doors on both sides not bad for a vehicle that cost a little short of 50000$ lousy qualty control can you tell me what happens next
2020 Jeep Wrangler unlimited rubicon. The driver side control arm bracket on my front axle is not welded on one side. The weld missed the bracket all together. There is a recall for some 2020S, but mine is not listed. Jeep told me since mine is not listed, there is nothing they can do. Also even if it was impacted, there is no fix yet. My front axle could come loose at any time due to missing weld causing a loss of control. This is a serious safety concern and they will not do anything about it.
While driving at speeds between 35 and 65 mph, the vehicle will wander from left to right causing the driver to constantly correct the vehicle to stay within the lane. The vehicle will also pull to the left or right when applying the brakes. Once I swerved half a lanes width under heavy braking. The vehicle has 3100 miles on it. At all times regardless of the road condition this behavior exist and the internet is full of complaints. This is a major safety issue, not a performance issue. Please watch this video as he does a great job describing the issues surrounding the safety of this product. Https://www.youtube.com/watch?V=gzes1_cj99S I believe if something does not happen immediately there will be accidents. I had to fight with Jeep to get a rental for three days. This is not a tire pressure issue or simple alignment issue and that's how the dealers are trying to fix this issue, with band-aids I ask for you to read and take this message very serious as I am concerned for anyone with this vehicle and these handling problems. It is a know issue and Jeep continues to put people in these cars. The Jeep are still being sold without a proper confirmation that they are safe. I know, because I have one....
New 2020 Wrangler unlimited rubicon just a week old. Been into dealer 3 of those 7 days for the following: 1.) significant pull to the right on flat surface streets or highways regardless of speed. Alignment was done and in specs, yet the problem exists. Rotated tires back to back and side to side..no fix. Constant correction required every few seconds making it not just a safety issue, but also an exhausting driving experience. 2.) steering wheel is off centered about 5+ degrees to the right and wants to continuously go back to that position. Does not align straight. Can feel it resisting me wanting to go back off center to the right. There is play in the steering wheel, and you can see that it wants to stay off center all the time. 3.) steering wheel when making a left turn immediately comes back towards center to the right and feels like it resists when wanting to turn left; however, when making a right turn, there is no resistance and it does not comeback to center willingly as it should. Dealer does not know what to do at this point, and asked that I wait for a software update to come out in next 3-6 months. I do not find this to be an acceptable option. See also 11307713.
A D V E R T I S E M E N T S
- Chatsworth , CA, USA