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really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
1 / 0
Average Mileage:
35,161 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Kia Rio fuel system problems

fuel system problem

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2002 Kia Rio Owner Comments

problem #8

Jan 272012


  • Automatic transmission
  • 106,000 miles


The contact owns a 2002 Kia Rio. The contact stated that when refueling the vehicle, fuel would spew back out from the filler neck. In addition, the contact stated that a strong gasoline fuel odor was constantly present within the vehicle after refueling. The contact referenced NHTSA campaign id number: 04V179000 (fuel system, gasoline: Delivery) but was advised by the dealer that the vehicle was previously repaired under the recall prior to the purchase of the vehicle. The vehicle was not further repaired. The failure mileage was unknown and the current mileage was 107,000. Updated 03/16/12 updated 03/30/12

- Salt Point , NY, USA

problem #7

May 232007

Rio 4-cyl

  • Automatic transmission
  • 61,000 miles
2002 Kia Rio, purchased new and maintained in excellent condition with regular maintenance. Had 61,000 miles and while driving, my daughter smelled something burning, engine light came on and at the same time, smoke was coming in through the air vents. She immediately pulled over, stopped the car and removed her keys. The ignition started on its own and the car engine erupted into flames. The car is totally destroyed. Fire and highway patrol reports were taken at the scene and car was towed to Kia dealership in clovis ca. Service manager stated he had taken pictures and became investigation. When I went in to see the car and take pictures, the service team was completely apathetic and rude. I made a call to Kia Consumer Affairs, and found that the report had not been submitted. The individual at Kia Consumer Affairs was extremely helpful and attempted to call the dealership as well. Her calls were not returned. My daughter was extremely lucky and only suffered first degree burns to the face, and smoke inhalation that exacerbated her asthma. According to the fire investigator, the fire was caused by an over-filling of transmission fluid by 1 quart. The consumer stated when she saw the vehicle the day after, there was no fluid anywhere. The consumer believed there was a defect with the vehicle possibly related to a recall, which was supposedly had been taken care of at the dealership. Updated 06/21/07.

- Merced, CA, USA

problem #6

Oct 262004


  • miles
After the dealership performed fuel distributor assembly recall 04V179000 repairs vehicle is consuming excessive gas.

- Victorville, CA, USA

problem #5

Jul 012004


  • 32,145 miles


The consumer took the vehicle into the dealer for a recall and was told that no parts were in. The dealer informed him that the part was not in after they set up the initial appointment. The manufactuer was informed and the consumer was told that their hands were tied.

- Loma Linda, CA, USA

problem #4

Jul 012004


  • 32,145 miles
The consumer received a recall letter, made an appointment with the dealer, took vehicle into the dealer for the fuel distribution and fuel assembly. The consumer left the vehicle and after several hours the consumer called the dealer and was told that no parts were available. The manufacturer was informed and the consumer was told that their hands were tied. Consumer is awaiting contact from the dealer to have the recall defects corrected. As of 7/14/04 the consumer still hasn't received any correspondence from the dealer about parts availability.

- Loma Linda, CA, USA

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problem #3

Jun 292004

Rio 4-cyl

  • miles
Dealership was unable to give consumer an appointment to have the fuel distributor assembly recall 04V179000 repairs performed within a reasonable time frame. Dealership indicated that consumer will have to leave vehicle at repair shop for a minimum of 3 days.

- Las Vegas, NV, USA

problem #2

May 162004


  • 50,000 miles
Recall no.#04V179000, fuel system/gasoline delivery: While sitting at a stop sign, another motorist informed the consumer that the back of her vehicle was on fire. After crossing the intersection the consumer left the vehicle and saw that the fuel tank area was actually on fire. The fire department arrived and extinguished the flames of the vehicle. The manufacturer isn't going to issue the recall notice until June of 2004.

- Cypress, TX, USA

problem #1

Apr 212003

Rio 4-cyl

  • Automatic transmission
  • miles
My car turns off while I am driving it.

- Danville, NH, USA

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