This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Auto theft alarm listed as standard. There is NO THEFT DETECTION AT ALL. There is only a bogus flashing led that does nothing when parked. This is fraud.
My vehicle was stolen while parked with a club on the steering wheel then damaged and abandoned. I was without a vehicle for a month during repairs. It has been reported on the news that Kias are easily stolen due to the type of ignition system. A recall to fix this is need immediately!
I received notice on 2/10/22 that there was a remedy part for my 2018 Kia Rio. The letter said it was a recall part involving a latch that opens my trunk from the inside. I tried repeatedly since then to make an appointment at Glendale, CA or Alhambra, CA Kia dealerships thru the Kia website but the website malfunctions every time I make an attempt. I tried at least 3 times to call, and the service department did not answer. On 7.20.22, I sent a request through the website chatbox, asking for an appointment and so far, no response.
My vehicle was recalled for a "interior trunk release" issue. My trunk will not open at all anymore. Kia's website does not allow me to schedule an appointment due to glitches on website. I also tried calling Kia and got no answer.
- Tucson, AZ, USA
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- San Antonio, TX, USA