definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
24,301 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Kia Sorento brakes problems

brakes problem

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2003 Kia Sorento Owner Comments

problem #3

Jan 052007

Sorento 4WD 6-cyl

  • Automatic transmission
  • 45,000 miles


2003 Kia sorrento-there has been no crash==the drive line from the rear makes a noisy thump almost every time I step on the brakes and release them--Kia service in middletown, NY service manager and Kia zone rep state that is normal operation of vehicle--I disagree and informed them I will be taking vehicle to another mechanic, I have been driving for 34 years and never encountered this situation in a vehicle.

- Gardiner, NY, USA

problem #2

Aug 122006

Sorento 6-cyl

  • Automatic transmission
  • 27,903 miles
: the contact stated while driving various speeds a noise and a vibration was noticed. Upon further inspection, unusual wear on the inner tread of the front tires was also noticed. The vehicle was driven to the dealer who could not duplicate the problem. Updated 9/11/2006 - the left front strut was noisy due to loose bottom strut bolt. The dealer tightened end and secured bolt. The consumer felt vibration in brake pedal when reversing and making turns. The dealer resurfaced the brake rotors and pads. The vibration returned. The dealer indicated that the rotors were warped and replaced them. The vehicle's engine made noise. The dealer adjusted all the belts. The cd player would not eject properly.

- Miami, FL, USA

problem #1

Oct 222004


  • miles
Purchased 2003 Sorento only to find the brakes and rotors need replaced every 8,000 miles a costly figure to go along. The car was taken to merchants due to the braking system they indicated nothing was found and all was good only to leave the station paying the price for tire balance/front end job/brake bleeding/and turning of rotors lets not forget they replaced front brakes for $1,000. Just to leave and have the problem still the jerking, shaking when applying brakes when speeds 30 miles per hr when applying brakes the car felt as if it were to fall apart. I called the facility back and they wouldn't warrant the service. I then called Kia of westminster md where I was told to bring the car back and they would review the problem and give me a call, again the back brakes this time and the rotors were pulled and replaced to get a bill of $400 and above. Was only out of the shop for less then 5,000 miles and it started all over again. I called the dealership to report this and they brought the car back in just to do the back all over again, but I was warned that if it goes again I would have to have this replaced both front/back and they would have to charge me. Well guess what "???" we haven't even put 8,000 miles on the car and it's going on a spell again. I haven't decided what I'm going to do as of yet - I do need a 4X4 due to the winter and getting back and forth to work. Luckily my father has offered to do the work for me just buy the parts maybe it will last longer this time. I have to buy my son a car we know which not to buy- I've read hundreds of complaints on the Kia which ever model and it seems they all have the same problems and the biggest is that the manufacturer hasn't noted any for recall - wouldn't you think brake loss of unable to control the car when braking would throw up red flags ------I guess they don't care who they hurt. I have told everyone I know that this isn't a good product to buy. Luckily I've stopped many from making a mistake.

- Littlestown, PA, USA

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