really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

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2003 Kia Sorento drivetrain problems

drivetrain problem

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2003 Kia Sorento Owner Comments

problem #1

Feb 192004

Sorento 4WD 6-cyl

  • Automatic transmission
  • miles


Bought 2003 Sorento July 1, 2003. Soon after the back brakes or something after braking would "clunk". whether is was after releasing brakes or seconds later it would "clunk" (dealer keeps saying it 'pops', it clunks). First time in they didnt feel it they said. Second time they felt it and then said they didnt know what it was and would contact Kia about it-----this third time---they say its normal for the vehicle. Fter the first time in the shop for the 'clunking' the serious vibration on the highway began to be felt starting at 68 mph and worsening at 70 mph.....took it in and the dealership said it was the tires and they balanced them-----now the vibration is worse and you feel it at 60 mph and at 68 mph it is really noticable. Took in into the shop 02/19/04....dealship drove it and then just told us it was normal on the vehicle---some guy last fall had the vibration worse---and said Kia cant fix it. Well, we didnt take that answer and is now being investigate. Two field Kia investigators just drove it before my husband arrived at the dealership. They told my husband they didnt feel really anything. He told them to get in the vehicle and now drive with him---the investigators all of a sudden said they felt something.....now they are going to look at seeing what it is. Both Kia and the dealership are dragging this out......call Kia's Consumer Affairs office (or whatever it is called) and they say they have no reports of these problems. The dealership tells us they Kia tells them it is normal. I am afraid to drive the vehicle and left it all weekend at the dealership! my daughters life is at stake driving it like that if something falls off or something. I am afraid that Kia or the dealership will have more experience and able to cover things so that we can not file for the lemon law........... help!!!

- Milwaukee, WI, USA

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