hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
57,744 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Kia Sorento exhaust system problems

exhaust system problem

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2003 Kia Sorento Owner Comments

problem #4

Sep 082007

Sorento 6-cyl

  • Automatic transmission
  • 49,978 miles


My vehicle started acting up whenever I turned on the air condition I would lose power. The engine light would come on and the steering wheel would get real tight and I would not be able to turn it. The vehicle is currently at a Kia dealership where it has been for 3 weeks now waiting on parts. Not to mention I called Kia roadside assistance for 4 days straight before a tow company finally came and towed my car to the dealership. I was told I needed a crank shaft, timing belt, and a engine which is all covered under warranty, but they have not received any of the parts needed for my car. I am still without a vehicle Kia says they do not do loaner cars or rentals so I am just frustrated with the whole ordeal.

- Newark, NJ, USA

problem #3

Sep 252007

Sorento 6-cyl

  • Automatic transmission
  • 67,000 miles
The contact owns a 2003 Kia Sorento. The contact received a recall notice in July of 2007 regarding the crank shaft boat. He took his vehicle to the dealer and they stated that the parts for the repair were unavailable. While driving 25 mph, the check engine light illuminated on the instrument control panel and the engine failed simultaneously. He took his vehicle to the local Kia dealer and they stated that the timing belt caused the failure. An inspector from carfax stated that the engine failed because of the crank boat shaft. The manufacturer refused to repair the vehicle without a service charge. The recall number was unknown. The current and failure mileages were 67,000.

- Athens, GA, USA

problem #2

Feb 262007

Sorento 6-cyl

  • Automatic transmission
  • 72,000 miles
I would like to make a complaint about my 03 Kia Sorento. I bought this car used in 2004. My husband called Kia to check to see if the warranties where transferable and the representative told him they were. Since I have had this vehicle, I have had to replace the rear tail/brake lights 3 times, I have had to replace the coolant bottle, my rotors were vibrating when I braked so I had them surfaced and now they vibrate again. My blower fan has gone out and now my crankshaft bolt has broke last week. The vehicle is currently at the dealer. I didn't buy an extended warrant because I was under the impression that the engine, transmission ect was covered up to 100,000 or 5 years, which I was informed that it was only for the original owner. At first, I was just thinking that it was just my bad luck, until I started researching it on the internet and discovered that many people seem to be having the same problems as I am and that is only the those of use who actual post it on the internet, I am sure that there are probably many more that are not reported. At this time, I don't even know how much this is going to cost me at first the deal told me $765, then they said may be $3700. I think it is ridicules that so many people are having a problem with the crankshaft bolt braking off and ruining the motor of a vehicle that is 3 years old and Kia has not done anything about it. I also have seen that many people have had there coolant bottle leaking, again like mine, but they have blown their engines. Again why is it that Kia is not recall this vehicles for these problems. If my crankshaft bolt had broke while I was driving down the interstate, it chills me to think of what might have happened. Someone really needs to help all of us Kia owners who are all having the same problem.

- Gibsonton, FL, USA

problem #1

Oct 232006

Sorento 4WD 6-cyl

  • Automatic transmission
  • 42,000 miles
: the contact stated while traveling 35 mph, without warning there was a loss of power. The vehicle was pulled over and then towed to the dealership, who replaced the crankshaft. The problem recurred five weeks later and the vehicle was towed a second time. The dealership put lock spray in to keep the pin on the crankshaft from falling out.

- Tunkhannock, PA, USA

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