hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
112,923 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Kia Sorento brakes problems

brakes problem

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2004 Kia Sorento Owner Comments

problem #5

Sep 052014

Sorento 4WD 6-cyl

  • 116,000 miles


I went to get my oil changed on/around 9/5 and they wouldn't change it due to severe rust damage that had rusted through the oil pan, brake line, at least one crack in the frame from rust, and the tires are barely held on to the car due to rust damage. Now my brakes don't work but I still have to drive the car. I went to 2 other shops and no one will work on my car due to it falling apart from rust. I purchase my car at abc motor credit August of 2013 and re-located to Florida before winter hit. I called them and they referred me their warranty company, lisa warranty group. Of course, rust damage and frame work is not covered. Abc motor credit sold me a car that should have been totaled, not re-sold to a consumer for $12,000!! I have tried 5 different dealerships to help get into a newer, safer vehicle, but no one will finance me due to the negative equity on this loan. Is there anything I can do? I should not be stuck paying $367 a month for the next 2 years after already investing over $4,000 into a useless vehicle. I have to conclude that abc motor credit sold me this car fully knowing the extent of the rust damage before putting it on their lot. I hope there is some law protecting consumers from this sort of business. Please let me know what I can do!

- Lake City, FL, USA

problem #4

Sep 022014


  • 102,000 miles
While I was driving out of my complex my the lights on the dash came on and it seemed as if I lost my brakes (which I cost to the side road as well as no steering. I had the vehicle towed and I was told that the pulley mounting bolt had broken off inside the crankshaft.

- Greensburg, PA, USA

problem #3

Oct 302013


  • 136,000 miles
The contact owns a 2004 Kia Sorento. The contact stated that while driving 15 mph, the brakes malfunctioned. The vehicle was taken to the dealer where the contact was informed that the vehicle could not be repaired due to rusting of the frame, which damaged the brake lines. The manufacturer was not notified. The failure mileage was 136,000.

- Worcester , MA, USA

problem #2

Aug 072013

Sorento 6-cyl

  • 72,560 miles
While exiting my driveway at home (which is on a an incline and exits onto a state highway) I lost all braking capability. When I took the car into my local garage to have the problem diagnosed I was told the brake lines were completely corroded through which caused the loss of braking ability. While attempting the repairs the mechanic smelled gasoline fumes and found that the fuel lines where they exit the tank has also corroded through. I started to notice under body corrosion several years ago when the parking brake body attachment points on the rear differential corroded and became dislodged. All of this corrosion seems to be occurring much sooner than I would expect and sooner than I have ever experienced with other vehicles I have owned manufactured by other companies.

- Airville, PA, USA

problem #1

Nov 162012

Sorento 6-cyl

  • 138,057 miles
Entering I-35 North from access road in san antonio Texas. Time 08:15am (rush hour) loud bang from rear of vehicle speed immediately dropped to 20mph, initially thought I had blown a tire. Pulled off access road to side street. Was having trouble stopping vehicle no brake pressure foot went all the way to floorboard. Checked rear tires, no visible damage to either tire (tires were new)when vehicle was purchased. Again attempted to drive vehicle, rear tires were having trouble rotating? later discovered wheel bearings had failed.

- San Antonio, TX, USA

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