hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
112,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Kia Sorento brakes problems

brakes problem

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2004 Kia Sorento Owner Comments

problem #1

Aug 092013


  • 112,000 miles


We purchased our Sorento used (approx 65K miles)about 3 years ago. Since then, we've had to replace the gas tank ($1500) among other things. This year has been absurd: Had to replace the radiator, water pump, computer system (2 months, $4700), brakes ($750) and 2 batteries. 2-3 months ago, we noticed a clunking/chunking sound that grew steadily worse. It sounded as if the 4WD was engaging and disengaging every 3 seconds and felt very unsafe at high speeds. I took it to Kia of cobb county and was just given a quote Friday for a new transfer case, drive shaft, "rear end chunk" (all the service rep could tell me) and 4 new tires. Quote for this work ($9767). The transfer case alone was around $5700. This vehicle now has 112K miles and is less than 10 years old. The blue book value is (was) around $5-6000 and we're told it'll take $10,000 to fix it? I called Kia's corporate office to ask if this was to be expected at Kia. I was told that our vehicle was not under warranty. I said, " I'm just asking if there's anyone at Kia headquarters who believes in their product and wants to protect the Kia name and you just keep apologizing." The rep responded, "I'm sorry, sir." We've found multiple complaints online from Kia owners reporting similar issues (chunking, transfer case, etc). When does this become.a recall issue" a safety issue"

- Marietta, GA, USA

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