2011 Kia Sorento engine NHTSA complaints: Vehicle Speed Control

NHTSA — Vehicle Speed Control Problems

2011 Kia Sorento (Page 2 of 2)

CarComplaints.com Seal Of This Might Hurt

CarComplaints.com Notes: Kia really changed the design of the Sorento in the 2011 model year. Instead of a truck-like body-on-frame more capable of offroad adventures, the newest Sorento is a unibody construction and is much more crossover than sport utility. The changes brought a whole slew of problems, including a frustrating problem where the door that won’t open. Is it too late to go back?


really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
24,706 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Kia Sorento engine problems

engine problem

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2011 Kia Sorento Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #11

Jul 012011

Sorento 6-cyl

  • 3,000 miles


The contact owns a 2011 Kia Sorento. The contact stated that the vehicle hesitated while attempting to accelerate. The contact mentioned that once the vehicle responded, the vehicle lunged forward abnormally. The vehicle was taken to the dealer several times. The dealer was unable to duplicate the failure, but replaced the accelerator pedal assembly as a temporary remedy. The remedy failed to repair the failure. The manufacturer was made aware of the failure who lodged a complaint and advised the contact that they would contact him at a later date. The vehicle was not further repaired. The failure mileage was 3,000 and the current mileage was 15,000. The consumer has since traded the vehicle. Updated 02/01/12

- Calabash, NC, USA

problem #10

Dec 272011

Sorento 4-cyl

  • 26,982 miles
While driving the vehicle and while pressing the gas pedal the vehicle starts to come to a stop as if the gas pedal is not being applied. I have to release the gas pedal and press it again for the Sorento to respond and continue to accelerate. I took it to the dealer and they have no clue as to what is the problem. They reset the computer and released the vehicle to me but the problem persists.

- Guaynabo, PR, USA

problem #9

Apr 232011


  • 8,990 miles
The contact owns a 2011 Kia Sorento. The contact stated that the vehicle stalled while driving 5 mph. The vehicle was jump started the following day and taken to an authorized dealer. The throttle was replaced. The failure had since recurred on an intermittent basis while driving at various speeds. The contact also stated that the alarm system would inadvertently sound. In addition, the contact stated that the vehicle would experience difficulty starting. The vehicle was taken back to the dealer and they were unable to diagnose a failure. The vehicle was not repaired. The failure mileage was 8,990.

- Silver Spring, MD, USA

problem #8

Oct 182011

Sorento 6-cyl

  • Automatic transmission
  • 7,410 miles


The contact owns a 2011 Kia Sorento. The contact was driving approximately 5 mph in reverse and the vehicle unexpectedly increased acceleration and circled around the sidewalk and then uncontrollably traveled onto the lawn, crashing through a plastic fence. There was no personal injury. A police report was not filed, but they were notified. The contact planned to have the vehicle towed to the dealer for diagnosis. The manufacturer was notified of the defect. The approximate failure mileage was 7,410. Updated 12/28/11 the consumer stated there was damage to the rear passenger side of the vehicle. The consumer has since sold the vehicle. Updated 03/12/12

- Rockland , MA, USA

problem #7

Jul 242011


  • miles
The contact owns a 2011 Kia Sorento. The contact stated that while driving at low speeds, the ESC and dbc lights illuminated on the instrument panel. The contact applied the brakes and the vehicle surged forward until crashing into a tree. A police report was not filed and no injuries were suffered. The vehicle was towed to an independent mechanic where it was pending an investigation. The manufacturer was notified and the contact was informed that an engineer would be sent to examine the vehicle. The failure and current mileages were unknown.

- Ray City, GA, USA

problem #6

Apr 032011


  • 1,627 miles
Driving from palm springs to los angeles on highway 10, a very loud clunk heard beneath the drivers seat and vehicle lost power but continued to rev. Slowly recovered. About 10 minutes later, at speed of 65 in traffic on highway, another loud grinding clunk heard somewhere beneath driver's seat. Vehicle again lost power but continued to rev. Best way to describe is that it felt like the car was suddenly dropping from 5th gear to 1st gear. But the gear shift was not touched. This happened in traffic on a major highway. I see there are dozens of similar complaints registered on this site. Please take action before someone is hurt.

- Pacific Palisades, CA, USA

problem #5

Mar 262011


  • 17,000 miles


Cruise control broken for 3rd time. Cruise control does not work, has already had cruise control switch replaced once. Taking into dealer for third time and ironically, the day we picked 2011 Kia Sorento up to have the cruise control fixed for the second time, it did not work with dealer stating "could not duplicate customer's concern." What if we all did our job that way" is this site, paid for by us citizens, just for blogging or does the national highway traffic and safety administration have any teeth" its about time for a recall on the 2011 Kia Sorento for transmission, sudden acceleration, cruise control, steering - pulling to the right, and other problems the 2011 Kia Sorento has that are dangers to the public at large.

- Tennessee Colony, TX, USA

problem #4

Feb 252011


  • 23,765 miles
I was traveling at approximately 70 mph and my tachometer stopped working and I started losing speed. The car would not shift. I was able to move to manual shifting and resume my speed. But the tachometer continued to read "0".

- Williamstown, NJ, USA

problem #3

Feb 222010


  • 30 miles
Vehicle pulls to the right and has since day one. Dealer states "we cant duplicate your concern", yet when we picked up the vehicle (from the cruise control breaking, the vehicle again pulled to the right. We did not say much after until reading about dozens of other vehicle owner whom experience the same problem. When will the national highway transportation and safety administration do something about it?

- Tennessee Colony, TX, USA

problem #2

Jan 182011

Sorento 4-cyl

  • 16,347 miles
After completeing the second NHTSA complaint #10377110 last evening on our 2011 Kia Sorento, my spouse came home from driving the 2011 Kia Sorento (with two previous transmission complaints) and informed myself the vehicle now accelerates on its own!!! my spouse stated "the engine started reving all by itself" so I hit the brakes. She stated the vehicle's brakes did in fact stop the vehicle and she was able to drive home safely with no further incidence. Please do something about the Kia Sorento before someone is hurt. We will no longer drive the vehicle for any reason.

- Tennessee Colony , TX, USA

problem #1

Sep 272010


  • 14 miles
The contact owns a 2011 Kia sorrento. The contact stated that the vehicle would sporadically lunge forward when started. The contact stated that the vehicle has a keyless start and the failure would occur even while sitting with the brakes depressed. The failure progressed and became more frequent over time. The vehicle was in the process of being inspected for the failure. The failure mileage was 14 and the current mileage was 2,100.

- San Jose, CA, USA

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