2011 Kia Sorento fuel system NHTSA complaints: Fuel/Propulsion System

NHTSA — Fuel/Propulsion System Problems

CarComplaints.com Seal Of This Might Hurt

CarComplaints.com Notes: Kia really changed the design of the Sorento in the 2011 model year. Instead of a truck-like body-on-frame more capable of offroad adventures, the newest Sorento is a unibody construction and is much more crossover than sport utility. The changes brought a whole slew of problems, including a frustrating problem where the door that won’t open. Is it too late to go back?


fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
16,550 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Kia Sorento fuel system problems

fuel system problem

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2011 Kia Sorento Owner Comments

problem #4

Aug 312013

Sorento 6-cyl

  • 33,716 miles


When starting vehicle, engine revs up & won't stop until vehicle is turned off. This happens intermittently & has continued to be a problem for the last 3 years. I have reported this problem several times to my Kia dealership where all regular maintenance has been serviced since I purchased this vehicle in 2010. They state they have noted this problem but since it doesn't happen all the time, nothing has been done.

- Atascadero, CA, USA

problem #3

Apr 302011


  • 134 miles
Purchased new vehicle with 0 miles, drove 134 miles on 2nd day and vehicle broke down-fuel pump failure.vehicle towed to dealer-after 10 days, vehicle was ready to drive home.

- Middleburg, FL, USA

problem #2

Dec 102012

Sorento 6-cyl

  • 30,000 miles
I was driving 30 miles an hour when my car stalled out. I managed to pull over to the side of the road but was unable to get the car to start. The car was towed to the Kia dealership where they replaced the main fuse panel and the fuel pump. The service manager said one shorted the other out and that it was a fluke. On 4/7/2013, the car would not start. Again, car towed to dealership where the same problem has occurred. Nobody, can tell me why this is happening and I am really nervous to drive the car again.. if the car stalls out while I'm driving on the highway, it could be disastrous. Kia is saying they haven't heard this happening with other vehicles, however, after coming to this site, it seems to be happening with regularity. Help. What are my rights??

- Grafton, MA, USA

problem #1

Jul 042011

Sorento 4-cyl

  • 2,350 miles
This problem occurs intermittently about once per month. When entering traffic at an intersection following a complete stop, the car begins to move momentarily when the accelerator is depressed. It then loses power or coasts for approximately 2-3 seconds before power is resumed. During the time period of coasting, the vehicle is in the line of traffic and subject to being involved in an accident. This is a very unsafe situation. The vehicle has been taken back to the dealership at least 6 times for correction of the problem. Since the check engine light does not come on and no computer error codes are recorded, the dealer is unable to determine the exact cause and refuses to "throw a part at it". the problem has been reported to Kia customer service with no suggestion as to what may be failing. Kia is either unable or unwilling to share information about similar problems that may be recorded in their database. Their only response is to take the car back to the dealer to see if they can duplicate the problem.

- Murray, KY, USA

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