Notes: As long as catastrophic engine failure at under 60,000 miles is the top owner complaint, it'll be pretty hard to recommend the 2012 Sorento.


definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
20,048 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Kia Sorento accessories - interior problems

accessories - interior problem

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2012 Kia Sorento Owner Comments

problem #5

Sep 272012


  • 14,980 miles


The contact owns a 2012 Kia Sorento. The contact stated that the second row seat latch system failed to fold the seat causing the contact to be unable to use the third row seat. The vehicle was taken to the several times for the failure. The dealer replaced the seat folding system several times however, the failure was not corrected. The manufacturer was not notified of the failure. The failure mileage was 14,980.

- Schuylkill Haven, PA, USA

problem #4

Jan 132015


  • 82,000 miles
On my second row seat, the latch the make the seat recline back and to fold down has broken for the 4th time. When I went to pull the latch it did not move the seat the latch was stuck and then it seemed as tho it is just not catching onto anything to move the seat. My vehicle was parked because I was trying to get my kids into the third row seat.

- San Antonio, TX, USA

problem #3

Sep 042014


  • miles
While driving at highway speeds all dashboard instrumentation, A/C and headlights were lost. It was later determined that a short in the driver's seat wiring harness had blown the fuse for control module #2 resulting in the aforementioned instrumentation and safety equipment.

- West Palm Beach, FL, USA

problem #2

Apr 022012


  • miles
2nd row seat difficult to flip down to access 3rd row. Latch difficult to disengage. Been to dealer 3 times in the past year and their fix WD40 only lasts a week or 2 at best.

- Lowell, MA, USA

problem #1

Aug 272011

Sorento 6-cyl

  • 3,259 miles
Seat trim on drivers seat breaks allowing seat controls to move seat while vehicle is moving. It can move seat forward or backward without driver doing anything. This trim has broken 4 times with the seat moving twice (2) out of the four (4) times. Kia dealer has replaced trim all four (4) times and acknowledged it is a defect in the trim design, however Kia has not issued a recall. Trim is held on by plastic, as it moves the plastic breaks, allowing seat controls to move against door or floor making seat move. This has occurred on 8/27/11, 06/16/12, 08/04/12 and 11/09/12. Talking to Kia dealers it is a common problem that has not been addressed.

- Ardmore, OK, USA

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